Best service dept on long island, ny? - BMW 3-Series (E90 E92) Forum

winstontennis · 06-13-2006, 12:08 PM

Hi all!

I'm about to become an e90 owner as well, very excited. But after reading about all these bad experiences at service departments, I'm not sure which dealer to take my car.

If any of you have had great experiences on long island, ny, please let me know. Thanks!

kevE90zsp · 06-13-2006, 01:24 PM

Quote:

Originally Posted by winstontennis

Hi all!

I'm about to become an e90 owner as well, very excited. But after reading about all these bad experiences at service departments, I'm not sure which dealer to take my car.

If any of you have had great experiences on long island, ny, please let me know. Thanks!

Where did you purchase your BMW? Might want to start there. I figure you might have the best chance from where you bought it from. People have complained about the poor service from dealerships they did not purchase from.

winstontennis · 06-13-2006, 03:44 PM

bought it in rhode island, moving to long island soon. thats where my dilemma is. thanks!

lknbimmers · 06-15-2006, 08:51 AM

Rallye BMW in Roslyn Long Island.

winstontennis · 06-16-2006, 09:41 PM

out of curiosity, does rallye provide a free loaner if you didn't buy a car from them?

lknbimmers · 06-17-2006, 01:33 AM

Quote:

Originally Posted by winstontennis

out of curiosity, does rallye provide a free loaner if you didn't buy a car from them?

I'm not sure what their policy on loaner vehicles is. Give them a call and see what they say, the number is 866-833-4997.

kevE90zsp · 06-26-2006, 12:12 PM

How is the service at Rallye (not just with loaners), lets say if I didn't buy the car from them. Like if I bought the car from BMW Bayside

. You think the service is still top notch if I were to take my car to them?

Kenny C · 08-27-2006, 09:32 PM

From my experience Rallye is the worst dealership and service dept I have experienced. I can highly recommend Hassel. Ask for Paul G. He is the best.

ck1129 · 08-28-2006, 10:05 AM

bmw of oyster bay is great imo. i tried going to bayside bmw once, but they were all asses and they had a 30 day appointment schedule just to set up my alarm LOL.

NVM3NYC · 09-08-2006, 01:15 PM

Quote:

Originally Posted by lknbimmers

Rallye BMW in Roslyn Long Island.

rallye is the best around

ck1129 · 09-10-2006, 09:38 PM

rallye is good, but they are just too busy, if you want a good service department, trust me, bmw of oyster bay is alot smaller and more involved imo. they are near rallye too.

ducati955 · 09-19-2006, 03:42 PM

what about haberstad?? on jericho?

TheCount · 09-20-2006, 12:08 AM

Quote:

Originally Posted by ck1129

bmw of oyster bay is great imo. i tried going to bayside bmw once, but they were all asses and they had a 30 day appointment schedule just to set up my alarm LOL.

I think it's something about Bayside.

Not related to BMW, but I took my Durango in to be serviced at a Dodge Dealership in Bayside and they kept my car for 3 DAYS! No loaner, of course and they failed to find the reason why my streering was wobbling after all that time.

I ended up taking it to a dealership in port jefferson out in LI, and they fixed the problem in a couple of hours and laughed at me and even had a guy stay at the office late so I could pick it up after they had closed.

Every single person I met at that Bayside dealership was just a jerk for no reason.

BoostedBMW · 10-12-2006, 06:26 PM

Quote:

Originally Posted by ducati955

what about haberstad?? on jericho?

I have always liked them. I use to have an '03 325ci and whenever I had a problem they were more then willing to fix it and provide me with a loaner car for the day.

My car was also modified and they never busted my chops about it.

trick50 · 11-05-2006, 02:34 AM

I like rallye now...but I am going to love it when they open their new center....it is just too cluttered and often highly traffic'd because they are together in a tight front lot with MB.

They are building a huge facility in westbury to replace the one in roslyn (brushollow road and jericho by westbury music fair)

Huge facility, with complimetary breakfast, cubicles with internet and phones, bmw salon, and complimentary car washes whenever you want...not just when you have service done...

the place is f'ing huge something like 115000 sq feet

Simple1 · 11-07-2006, 11:50 PM

Quote:

Originally Posted by trick50

I like rallye now...but I am going to love it when they open their new center....it is just too cluttered and often highly traffic'd because they are together in a tight front lot with MB.

They are building a huge facility in westbury to replace the one in roslyn (brushollow road and jericho by westbury music fair)

Huge facility, with complimetary breakfast, cubicles with internet and phones, bmw salon, and complimentary car washes whenever you want...not just when you have service done...

the place is f'ing huge something like 115000 sq feet

:rocks: :rocks: :rocks: my CA at Rallye Sho Torii told me the same thing, I can't wait for that to happen, they are moving in december.

E91 Dude · 11-09-2006, 02:05 AM

Quote:

Originally Posted by trick50

Huge facility, with complimetary breakfast, cubicles with internet and phones, bmw salon, and complimentary car washes whenever you want...not just when you have service done...

That sounds really cool. This is probably a stupid question, but is it only for people who purchased their car from Rallye?

markis64 · 12-14-2006, 03:13 PM

Quote:

Originally Posted by Kenny C

From my experience Rallye is the worst dealership and service dept I have experienced. I can highly recommend Hassel. Ask for Paul G. He is the best.

i agree! +1 on Hassel and Paul G. You could try habberstad too

ducati955 · 12-14-2006, 10:59 PM

theres a dealer in smithtown too... not sure bout them though

roller84 · 12-15-2006, 09:14 AM

I have had to use Habberstad BMW on two separate occasions and so far they have been top notch.

trick50 · 01-29-2007, 02:23 AM

Have never used Habberstad...however I do know that they are in fact the only DINAN dealer and in NY. I would assume that they have some pretty good techs there..And they may be more likely to look the other way as far as mods are concerned

STE92VE · 01-29-2007, 10:05 AM

Quote:

Originally Posted by Kenny C

From my experience Rallye is the worst dealership and service dept I have experienced. I can highly recommend Hassel. Ask for Paul G. He is the best.

I found the CA at Rallye to be quite arrogant and I wanted to place my order at a dealership where I can honestly rate them all 5's. From the initial contact with Hassel, they have been very professional and from the comments here, I believe I made the right choice. The only time I want to see a SA though, is for scheduled maintainence!

06-13-2006, 12:08 PM	#1
winstontennis Member Drives: x5 Join Date: Apr 2006 Location: NorthEast Posts: 5 iTrader: (0)	Best service dept on long island, ny? Hi all! I'm about to become an e90 owner as well, very excited. But after reading about all these bad experiences at service departments, I'm not sure which dealer to take my car. If any of you have had great experiences on long island, ny, please let me know. Thanks!
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06-13-2006, 03:44 PM	#3
winstontennis Member Drives: x5 Join Date: Apr 2006 Location: NorthEast Posts: 5 iTrader: (0)	bought it in rhode island, moving to long island soon. thats where my dilemma is. thanks!

06-15-2006, 08:51 AM	#4
lknbimmers Second Lieutenant Drives: 2009 335i xdrive Join Date: Jan 2006 Location: NYC Posts: 221 iTrader: (2)	Rallye BMW in Roslyn Long Island.

06-16-2006, 09:41 PM	#5
winstontennis Member Drives: x5 Join Date: Apr 2006 Location: NorthEast Posts: 5 iTrader: (0)	out of curiosity, does rallye provide a free loaner if you didn't buy a car from them?

06-26-2006, 12:12 PM	#7
kevE90zsp Captain Drives: e9x Join Date: May 2006 Location: queens, ny Posts: 579 iTrader: (0)	How is the service at Rallye (not just with loaners), lets say if I didn't buy the car from them. Like if I bought the car from BMW Bayside . You think the service is still top notch if I were to take my car to them?

08-27-2006, 09:32 PM	#8
Kenny C Second Lieutenant Drives: 2007 335 e90 1998 e39 540 Join Date: Aug 2006 Location: Oceanside, New York Posts: 264 iTrader: (0) Garage List 2007 335 [0.00] 1998 540i [0.00]	From my experience Rallye is the worst dealership and service dept I have experienced. I can highly recommend Hassel. Ask for Paul G. He is the best.

08-28-2006, 10:05 AM	#9
ck1129 First Lieutenant Drives: 2006 325i Join Date: Jul 2006 Location: NY Posts: 276 iTrader: (0)	bmw of oyster bay is great imo. i tried going to bayside bmw once, but they were all asses and they had a 30 day appointment schedule just to set up my alarm LOL.

09-10-2006, 09:38 PM	#11
ck1129 First Lieutenant Drives: 2006 325i Join Date: Jul 2006 Location: NY Posts: 276 iTrader: (0)	rallye is good, but they are just too busy, if you want a good service department, trust me, bmw of oyster bay is alot smaller and more involved imo. they are near rallye too.

09-19-2006, 03:42 PM	#12
ducati955 Lieutenant Colonel Drives: lifted tacoma on 38's & ducati Join Date: Sep 2006 Location: long island ny Posts: 1,672 iTrader: (2) Garage List 2007 BMW 335i [5.00]	what about haberstad?? on jericho?

11-05-2006, 02:34 AM	#15
trick50 Major Drives: E92 335i Space Gray Join Date: Aug 2006 Location: Douglaston, New York Posts: 1,051 iTrader: (1)	I like rallye now...but I am going to love it when they open their new center....it is just too cluttered and often highly traffic'd because they are together in a tight front lot with MB. They are building a huge facility in westbury to replace the one in roslyn (brushollow road and jericho by westbury music fair) Huge facility, with complimetary breakfast, cubicles with internet and phones, bmw salon, and complimentary car washes whenever you want...not just when you have service done... the place is f'ing huge something like 115000 sq feet

12-14-2006, 10:59 PM	#19
ducati955 Lieutenant Colonel Drives: lifted tacoma on 38's & ducati Join Date: Sep 2006 Location: long island ny Posts: 1,672 iTrader: (2) Garage List 2007 BMW 335i [5.00]	theres a dealer in smithtown too... not sure bout them though

12-15-2006, 09:14 AM	#20
roller84 Captain Drives: E90 335i & E46 330i Join Date: Dec 2005 Location: NYC Posts: 713 iTrader: (2)	I have had to use Habberstad BMW on two separate occasions and so far they have been top notch.

01-29-2007, 02:23 AM	#21
trick50 Major Drives: E92 335i Space Gray Join Date: Aug 2006 Location: Douglaston, New York Posts: 1,051 iTrader: (1)	Have never used Habberstad...however I do know that they are in fact the only DINAN dealer and in NY. I would assume that they have some pretty good techs there..And they may be more likely to look the other way as far as mods are concerned