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BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > Vendor Comments/Review/Feedback Forum > another great service by Evan@ tischer



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      01-29-2009, 04:01 PM   #1
w00kiec00kie
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another great service by Evan@ tischer

Without going much into boring details,
there was an issue with UPS not using the tracking system correctly, causing me to see
"billing info received" as my shipping status until I actually received the perf exhaust.
While I was wondering (panicking) about the status of the exhaust, Evan was very helpful and took matters into his hands to investigate for me.
(even offered to take care of filing claim with UPS, while in the meantime, sending me another one if UPS had lost it, WITHOUT EVEN ASKING.)

I can't say I was being the most patient person, but Evan was understanding and helpful through the week tracking info said "billing info received" til it arrived.

Another thumbs up for Evan and tischer bmw in general.
I'm guessing I'll be buying perf suspension with them sometime too...
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      01-29-2009, 06:31 PM   #2
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that's what we called a GOOD CUSTOMER SERVICE!!!
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      01-29-2009, 07:44 PM   #3
w00kiec00kie
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hmm
I realized my post looks like a wall of text...
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