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BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > Vendor Comments/Review/Feedback Forum > Duke Dynamics= Garbage



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      03-05-2012, 05:31 PM   #111
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Why are people Still buying from them?
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      03-06-2012, 10:56 AM   #112
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Quote:
Originally Posted by sti959 View Post
Not true!!!!! All bull sh-t...they still ship the diffusers from china and they still lie about everything. Eleven days after i place my order i still dont have my track number (they said that they would email it to me when the part was shipped)....so far nothing!!!this is a bad company!!!!!!! please dont buy anything from them!!!!!!!!!!!!!!!!
Dude, your diffuser was back ordered, we had to build them for you. It's takes time to make the diffuser, we had a whole production line, we make the parts according to the order #. We already tried our best to make the diffuser as fast as we can, and we told you we will throw in a FREE matte black paint for you, but you told us not to paint and ship it out ASAP, so we did and shipped it on the March 3rd, Friday. Today is the 6th March. You should receive the diffuser within a day or two.
We gave you the pre-tracking on the March 2nd and now you are complaining we didn't give you the tracking? what a joke!





Quote:
Originally Posted by GmoBmw View Post
Why are people Still buying from them?
Because you are reading this thread from 3 years ago, "02-01-2009, 10:54 AM". You didn't know what we had been doing for the last 2-3 years. For the last 2 years we have to make everything from scratch and we build everything in house.

We are serious about our quality and fitments issues now; not like the past. We don't want to repeat the same problem again.

If you buy our products or you have someone who had bought our products from the year of 2010 to present, you can compared our products with other aftermarket parts then you will know what we mean by quality. You should see it for yourself before making any judgement call.

Here is a list of customer reviews and installation pic.
http://www.e90post.com/forums/showthread.php?t=657211
http://www.e90post.com/forums/showthread.php?t=655844
http://www.e90post.com/forums/showthread.php?t=596154
http://www.e90post.com/forums/showthread.php?t=591208
http://www.e90post.com/forums/showthread.php?t=651791
http://www.e90post.com/forums/showpo...34&postcount=8
http://www.e90post.com/forums/showthread.php?t=627899
http://www.e90post.com/forums/showthread.php?t=609342
http://www.e90post.com/forums/showthread.php?t=601181
http://www.e90post.com/forums/showthread.php?t=424518
http://www.e90post.com/forums/showthread.php?t=567585
http://www.e90post.com/forums/showpo...39&postcount=5

http://www.dukedynamics.com/blog/?p=1134
http://www.dukedynamics.com/blog/?p=1143
http://www.dukedynamics.com/blog/?p=1126
http://www.dukedynamics.com/blog/?p=1113
http://www.dukedynamics.com/blog/?p=1105
http://www.dukedynamics.com/blog/?p=1153
http://www.dukedynamics.com/blog/?p=1048
http://www.dukedynamics.com/blog/?p=889
http://www.dukedynamics.com/blog/?p=815
http://www.dukedynamics.com/blog/?p=762
http://www.dukedynamics.com/blog/?p=724
http://www.dukedynamics.com/blog/?p=698

the list can go on... you can search it on the forums. Just make sure you look for the post date, anything from the year 2010-present has perfect fitments.

More pic can also found Facebook. http://www.facebook.com/pages/Duke-D...54561837913945
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      03-06-2012, 11:57 AM   #113
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Duke Dynamics caters to everybodys needs; they may be backordered but they do make products for people when ordered; if you are upset that a part is being specifically made to cater to you and takes a bit of time, then go buy some over the counter crap and hope it lasts
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      03-06-2012, 05:15 PM   #114
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If you knew that the the diffuser was backordered why you told me before i place the order that the diffuser would be shipped on the beginning of the last week???? FIRST LIE- If you didnt know as soon as you found out you should email me and give me the option of canceling the order THAT'S WHAT A HONEST PERSON WOULD DO! but no!!! you never mentiong that the diffuser was been built you kept saying that the delay was to prepare and paint the diffuser. and you told me last friday : the order its going to be shipped tomorrow, i got the pre-track number but as soon as the order is picked up and scanned i will email you with the track number but you never did until this morning. LIE # 2.
As far as I know 12 DAYS LATER the diffuser STILL IN CHINA
here is the track number that you send me today! EE418022395CN.
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      03-06-2012, 05:16 PM   #115
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Quote:
Originally Posted by GmoBmw View Post
Why are people Still buying from them?
because they lie about everything when you call them or email them!!!!!
that's why i'm stuck here waiting because they lied to me. If a part is backordered tell your customers you frea..ng LIAR!!!!!!

Last edited by sti959; 03-06-2012 at 05:36 PM.
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      03-08-2012, 07:51 PM   #116
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^ I will not agree or disagree with your statement. What I will say, is that we stopped carrying Duke Dynamics. That is all
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      03-17-2012, 02:47 AM   #117
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How unfortunate, I was planning on ordering the quad diffuser for my e90 prior to mfest, but I suppose I will have to wait until I see a used one floating around in the classifieds. Thanks for the reviews.
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      03-17-2012, 11:16 PM   #118
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Quote:
Originally Posted by Alex@Helix
^ I will not agree or disagree with your statement. What I will say, is that we stopped carrying Duke Dynamics. That is all
Within eight months? That says it all.
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      07-03-2014, 08:13 PM   #119
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Screwed by Duke Dynamica

July 3rd, 2014. Duke Dynmaics just screwed me out of $2,000. I ordered
a rear difuser for my 335 and hood back in March. In May they sent me a difuser for as M3. They refuse to answer my e-mails after I wrote to them.
To date I have not reveived anything for my $2,000. I am now sueing them in B.C. court. These people are bad news.
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      07-10-2014, 03:52 PM   #120
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      07-11-2014, 03:01 PM   #121
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If you guys only knew what I'm going through right now with them... Oh boy..I feel everyone's pain...
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      08-30-2014, 10:02 AM   #122
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Quote:
Originally Posted by 335coupe2007 View Post
If you guys only knew what I'm going through right now with them... Oh boy..I feel everyone's pain...
Sorry dude...I HATE DD...will never buy anything from them. I ordered a diffuser in April..they lied and said it would take 4 weeks MAX. I special ordered it without the DD logo on it. 10 weeks later it finally arrived after many email to them asking where it is....

You can guess it came with the LOGO! I emailed them with pictures and they said "Oh well it's just a logo" "Most people only want it with a logo." I said I don't care, I ordered what I wanted. They offered to give me $50 back! After many months of complaining, I ended up selling it on the board and lost money. They just don't care.

I also thought all these were made by them, but they are made in a factory in Asia. I would not have spent $600+ on a diffuser from Asia...I would have gotten a knockoff for half the $.

DD has the worst customer service and they just don't care about the customer at all. How they are in business still, I don't know. I could go on, but I think it's been said before....They SUCK.
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      09-02-2014, 03:10 PM   #123
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Wow pretty surprising to find out they are still in business after all the negative reviews especially since they started back in the days...that's longevity for a bad business
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      09-03-2014, 08:27 AM   #124
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WOWWW! That is some horrible fitment!!! I wouldn't even try to modify it to work seeing the initial test fit.
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      12-02-2014, 05:51 PM   #125
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Duke Dynamics, they over promise and under deliver without any sort of justification communicated to buying customers.

Firstly, inquired about a diffuser, exchanging emails. I was quoted a price with 4-5 days postage. I was advised they had them IN-STOCK and ready to ship.

5 weeks later, its only just been posted to me and in transit from Hong Kong.

Multiple emails have been exchanged from day one, mostly with me chasing up on my order. They're not proactive with keeping me up to date, they're reactive if that!

Communication style is very poor, no email etiquette. Simple things like "Hi" at the being of there emails "sorry for the delay". I'd have to send 2 or 3 follow up emails before I get a reply.

I'm annoyed because they advised 4-5 days to post. Not 5-6 weeks to post without any sort of explanation as to why the delay.

The company does not believe in customer service its is very, very poor. If they were on eBay their reviews would be negative. Very poor customer experience with Duke Dynamics.
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      12-14-2014, 11:14 PM   #126
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OP that's horrible fitment. But by trimming it the seller can say you ruined it and is not returnable.


Why not use a heat gun from the inside to curve it...
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