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BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > Vendor Comments/Review/Feedback Forum > Tischer & Jason: Excellent Customer Service



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      01-07-2009, 06:42 PM   #1
bulldog x6
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Tischer & Jason: Excellent Customer Service

Just a few comments about my recent experience with Tisher.

I placed 2 orders, 1 was air shipping (extra $35) and the other with ground (which was free during their holiday promotion).UPS screwed up the air shipping address and caused the delivery to be at the same time as the ground shipping.

After making a comment to Jason, he took it upon himself to seek a remedy to the problem. First, he replied to my concern within an hour or so of receiving my email, and he was extremely polite and professional. He immediately sought to find a solution as it was clear that it was UPS fault for screwing up the delivery address for the air shipment. He proceeded to refund the extra delivery charge to me before he spoke with UPS to keep me happy. To me, this is exemplary customer service.

Thanks Jason for a great experience. Looking forward to more $$ so I can buy more parts.
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      01-13-2009, 02:03 AM   #2
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ehhhh I'm more of an Evan@Tischer kind of guy.


J/K

BOTH guys are extremely helpful and friendly. Best service around.
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      01-13-2009, 10:09 AM   #3
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ehhhh I'm more of an Evan@Tischer kind of guy.


J/K

BOTH guys are extremely helpful and friendly. Best service around.
Playing favorites FTL

Thanks guys
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      01-13-2009, 12:53 PM   #4
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Quote:
Originally Posted by Jason@Tischer View Post
Playing favorites FTL

Thanks guys
Hmm...... I like Evan@Tischer, too, but Jason is awesome as well.
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      01-13-2009, 03:57 PM   #5
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What if Jason@Tischer and Evan@Tischer are really the same person?!? Kinda like Finkel is Einhorn, and Einhorn is Finkel????



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      01-13-2009, 04:00 PM   #6
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Quote:
Originally Posted by Evan@Tischer View Post
What if Jason@Tischer and Evan@Tischer are really the same person?!? Kinda like Finkel is Einhorn, and Einhorn is Finkel????



lol what the hell is that!
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      01-13-2009, 04:12 PM   #7
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Quote:
Originally Posted by Evan@Tischer View Post
What if Jason@Tischer and Evan@Tischer are really the same person?!? Kinda like Finkel is Einhorn, and Einhorn is Finkel????



LOL~
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      01-14-2009, 09:12 AM   #8
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I would also like to give my thumbs up! I ordered a couple items late on Friday evening and I received them Tuesday morning before the statement even went through. Thanks again! Awesome service!
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      01-14-2009, 09:21 AM   #9
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Paid for blacklines this week, sent through the mail! So far has been extremely easy dealing with them!
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      01-14-2009, 07:30 PM   #10
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Got my headliner parts today, gotta love Tischer~
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Last edited by Kev; 01-14-2009 at 09:20 PM.
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      01-15-2009, 01:08 AM   #11
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jason and evan rock!
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      01-19-2009, 04:39 PM   #12
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I hear good things about Tischer
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      01-19-2009, 07:02 PM   #13
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Just received my alcantra insert for the steering wheel!
Great Vendor
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      01-31-2009, 11:28 PM   #14
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+1

Prices are great and so is their response time/service. Will definately consider Tischer again.
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      02-01-2009, 01:07 AM   #15
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yea these guys have awesome service. they helped me over AIM a few weeks ago for a part I was looking for, very very helpful guys. i plan on buying more stuff from Tischer since their service is so good!
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      02-01-2009, 02:10 AM   #16
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lol what the hell is that!
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      02-01-2009, 02:25 AM   #17
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Yup, both of them rock! Always a pleasure doing business with them.
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      02-02-2009, 11:48 PM   #18
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i wish i could say the same about everyone else.....
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      02-03-2009, 01:53 AM   #19
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+1000 on customer service excellence

Pmed Evan about my order and shipping, got a quick reply and helped me out with adding a last minute item to the order b4 it got shipped out
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      02-05-2009, 12:20 PM   #20
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Quote:
Originally Posted by Evan@Tischer View Post
What if Jason@Tischer and Evan@Tischer are really the same person?!? Kinda like Finkel is Einhorn, and Einhorn is Finkel????



if that is the case, then I will take my business somewhere else as I don't like to do business with freaks

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      02-07-2009, 01:46 PM   #21
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Got a ton of great stuff at an excellent price fast. Parts packages with all the little nuts & bolts included, no hassles, no worries.
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