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      03-31-2009, 05:37 AM   #1
doughboy
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No PM answer for a week?

No email response for over a week?

No one answering the phone at all?

Have they gone down the pan?
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      03-31-2009, 06:30 AM   #2
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Mmmm, this is interesting?? Maybe there is something amiss here?? Anyone know whats happening??
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      03-31-2009, 06:31 AM   #3
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Quote:
Originally Posted by doughboy View Post
No PM answer for a week?

No email response for over a week?

No one answering the phone at all?

Have they gone down the pan?
I doubt that they have gone bump as I know they have some extensive expansion plans, the Guys are heavily involved in pursuing their motor sport interests so I'd suggest keep trying.

I'll drop Ant a text to his mobile suggesting he gets in touch or checks his office answer phone, I know I have had many issues in the past with the Speed religion E-mail, in fact I never bother using this form of communication anymore for this exact reason.

In their defence when they are there the service is excellent.

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      03-31-2009, 03:25 PM   #4
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I've checked the site and no signs of closing up, although to be fair that is normally the last thing to be switched off. I really hope they haven't since I wanted to get the car remapped and stage one completed.
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      06-10-2009, 10:26 AM   #5
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Does anyone have a number for Speed Religion? i have been trying the following number for 2 days with no answer.

01925 850 796
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      06-10-2009, 11:16 AM   #6
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Quote:
Originally Posted by Spin View Post
I the Guys are heavily involved in pursuing their motor sport

No good form to be a part time Comapany though, you're either in business or not IMO Spin
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      06-10-2009, 02:06 PM   #7
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they may have shut up for a bit and gone to Le Mans
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      06-10-2009, 03:09 PM   #8
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Quote:
Originally Posted by MO_1 View Post
Does anyone have a number for Speed Religion? i have been trying the following number for 2 days with no answer.

01925 850 796
Just phone Birds instead. No such problems.
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      06-10-2009, 04:15 PM   #9
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Quote:
Originally Posted by doughboy View Post
Just phone Birds instead. No such problems.
YES....someone has finally said it.

I really didn't think it was my place to comment on this Speed Religion business as I have had no dealings with them and therefore don't feel that I should comment either positively or negatively about them. However, I can hold my peace no longer.

From the evidence I've seen on this forum, they 'appear' to be far from reliable (and before anyone comes to their rescue, I'm only speaking as I see).

For goodness sake, there are plenty of very reputable companies out there who do want your business, will work for your business and will EARN your business.

Birds and Evolve, two companies that I have had dealings with and who I have never seen poor feedback of on these pages immediately come to mind.

If Speed Religion are a serious company wanting to do the business that they promote then they cannot simply disappear whenever they feel like it. Some of you guys are probably spending (or are planning to spend) some serious cash with these guys so be careful...and ideally use an established and reputable company.

Although Speed Religion are a relatively new business who some people may think should be given the benefit of the doubt and a chance to establish themselves, you can bet your bottom dollar that the two businesses that I've mentioned above did not treat their customers (and potential customers) in this way back in the day when they were relatively new and getting their businesses established!

This is the period that Speed Religion should be working their arses off winning customers and making a name for themselves. Currently, this clearly isn't happening.

I'm sure some of you will totally disagree with my opinion but again, I only speak as I see.
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      06-10-2009, 04:22 PM   #10
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+1 ^^^^
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      06-10-2009, 04:28 PM   #11
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Quote:
Originally Posted by Palmball View Post
This is the period that Speed Religion should be working their arses off winning customers and making a name for themselves. Currently, this clearly isn't happening.

I'm sure some of you will totally disagree with my opinion but again, I only speak as I see.
+1

If I ran my business with the kind of poor customer service that SR seem to offer then I would be out of business by now

Businesses thrive on word of mouth and recomendations - they are very lucky to have become a forum sponsor and this in effect has brought them extra business, that IMO they have 'handled' very poorly by not answering emails, phones, PM's, etc...

In todays high tech world, picking up an email or diverting a land line to your mobile is not only very easy, but EXPECTED by customers.

SR should think themselves lucky there are people on here who obviously have money to spend with them, and that they still remain a forum sponsor albeit with shoddy customer service at present.
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      06-10-2009, 06:11 PM   #12
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Quote:
Originally Posted by doughboy View Post
Just phone Birds instead. No such problems.
Do Birds do the 335 exhaust conversion?
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      06-11-2009, 02:06 AM   #13
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Quote:
Originally Posted by MO_1 View Post
Do Birds do the 335 exhaust conversion?
If Birds don't then I 'm sure Evolve will.
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      06-11-2009, 02:58 AM   #14
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The main focus of SR is online product shipping. Then its racing, I know their CSL came 3rd and 3rd in a double header at the weekend, so thats going great. The actual garage work seems to be a filler for these guys.
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      06-11-2009, 03:51 AM   #15
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Quote:
Originally Posted by Steve A View Post
The main focus of SR is online product shipping. Then its racing, I know their CSL came 3rd and 3rd in a double header at the weekend, so thats going great. The actual garage work seems to be a filler for these guys.

Well they were at the Autosprt International Show in January, they had a fair size stand and knowing the cost per meter, I'd say their's was a few grand, so they were looking to do good future business back then.
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      06-11-2009, 04:11 AM   #16
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Quote:
Originally Posted by creepy coupe View Post
Well they were at the Autosprt International Show in January, they had a fair size stand and knowing the cost per meter, I'd say their's was a few grand, so they were looking to do good future business back then.
It's a shame none of the people they met on the stand can get through on the phones now though. lol

Seriously, I echo the sentiments above. In today's age of communication there's no excuse not to have any.

Even if the garage side is a loss leader, it's there to produce business for the profit making side, which is impossible if you don't answer a phone.

ETA: Actually sounds quite harsh... just to add, from a business and reputation standpoint they do seem very good. All they seem to need is an answer service.
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      06-11-2009, 04:47 AM   #17
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Quote:
Originally Posted by MO_1 View Post
Do Birds do the 335 exhaust conversion?
M Style do.

right now I would be more inclined to use anyone but Speed Religion.

If they are doing so well they could hire a receptionist who answers the phone and at least takes messages.
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      06-11-2009, 05:07 AM   #18
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I've never dealt with them but it certainly doesn't look good and there are plenty of other companies that want your business.

Makes it worse that they are a forum sponsor.
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      06-11-2009, 05:09 AM   #19
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Quote:
Originally Posted by MO_1 View Post
Do Birds do the 335 exhaust conversion?
Yes, birds can do a 335i conversion for the exhaust system
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      06-19-2009, 07:08 AM   #20
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Anyone found the Speed Religion Boys?
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      06-19-2009, 07:11 AM   #21
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The simple answer is....buy from Birds or Evolve
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      06-19-2009, 07:14 AM   #22
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I think this clears things up:

http://www.e90post.com/forums/showthread.php?t=274243
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