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BMW 3-Series (E90 E92) Forum > E90 / E92 / E93 3-series Technical Forums > Mechanical Maintenance: Break-in / Oil & Fluids / Servicing / Warranty > need help!!! is it cover by warranty?



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      07-24-2006, 02:18 AM   #1
18LLC
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need help!!! is it cover by warranty?

I find a hole on my rear passenger side door seal. I don't knwo where, when what, who, why, how did this, but my question is, can this by cover by warranty? Thanks.
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      07-24-2006, 02:26 AM   #2
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It's the rubber seal around the door? I had problems with the seal around my driver's side door and the dealership replaced it under warranty. In your case I assume it should be covered as well.
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      07-24-2006, 02:30 AM   #3
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Quote:
Originally Posted by Jay_325Ci
It's the rubber seal around the door? I had problems with the seal around my driver's side door and the dealership replaced it under warranty. In your case I assume it should be covered as well.
how did urs happen, if you don't mind me to ask? looks like as same as mine? thx
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      07-24-2006, 02:39 AM   #4
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I'm not sure exactly how it happened. I was getting in my car one day and noticed the rubber seal sagging a bit. And it continued to get worse so I called the dealership and it was replaced.


However I didn't have the hole/ tear that you have on your car.
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      07-24-2006, 03:17 AM   #5
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hahahah props to me for finding the rubber!!! I am not sure if it is covered since they might say you did the damage to it. I am pretty sure something snagged it.
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      07-24-2006, 03:21 AM   #6
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Looks to me like accidental damage - so would not be covered by warranty.

Only way this would be covered was if the seal had failed due to weathering. If this was possible it would be a common problem and hence widely known to BMW dealers.
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      07-24-2006, 06:52 AM   #7
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dealer should replace it for you free of charge.
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      07-24-2006, 07:46 AM   #8
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Quote:
Originally Posted by txusa03
dealer should replace it for you free of charge.
Why? It looks, as others here observed, like something caught it. If something made a hole in the sheetmetal or window, would you also say the dealer should cover it under the warranty?
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      07-24-2006, 10:54 AM   #9
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yes, its cover.
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      07-24-2006, 11:42 AM   #10
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it is covered by the warranty
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      07-24-2006, 11:45 AM   #11
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Quote:
Originally Posted by JSpira
Why? It looks, as others here observed, like something caught it. If something made a hole in the sheetmetal or window, would you also say the dealer should cover it under the warranty?
I am not saying they will cover everything. It depends on the situtation and the item that is damaged. In this case, that seal is chump change (i don't know about labor). I think in this case, dealer will no doubt replace it and it give them a happy customer which could result in better sales in future. Windshield, no way.
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      07-24-2006, 11:50 AM   #12
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Its really up to the dealer if they decide to warranty it or not. Be super nice when you ask about it.
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      07-24-2006, 11:56 AM   #13
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Quote:
Originally Posted by Foo's Girl
Its really up to the dealer if they decide to warranty it or not. Be super nice when you ask about it.
true, that always help
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      07-24-2006, 12:10 PM   #14
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thx, ppl. i will bring my car in at next tue. so i will know if i have to pay or not, but anyone know how much does this cost if dealer not willing to cover it? and what does this seal do? is this a big deal if i don't fix it? Thanks.
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      07-24-2006, 12:18 PM   #15
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Quote:
Originally Posted by IrvRobinson
true, that always help
Heh..I learned this early on. If you are good to your service advisor, they almost always take care of you when they can.

Good luck 18LLC, let us know how it turns out.
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      07-24-2006, 12:44 PM   #16
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looks like the seat belt got caught in the door.
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      07-24-2006, 01:53 PM   #17
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Quote:
Originally Posted by Ryan 330i
looks like the seat belt got caught in the door.
my thought exactly...the metallic hook/latch part
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      08-15-2006, 04:37 PM   #18
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just giving a update, it is under warranty repair. they did it for me without any questions. :rocks: save my a$$
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      08-15-2006, 08:12 PM   #19
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I had a really big gash in the driver side seal and I asked them to replace it and they said that they wouldn't because it looks like wear and tear and they don't cover that. So, since my dad knows some guys at the dealership really well, I told him to get the job done and he pulled some strings and made the service guy order it for me for free. So, my point is that, they might dismiss it as wear and tear but if u are persistent and pretend to be unhappy/pissed, they will order u a new one
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