E90Post
 


ECS BMW
 
BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > UK > UK Off-Topic Discussions > door comes open on parcelforce van ?



Reply
 
Thread Tools Search this Thread
      06-21-2009, 04:13 PM   #1
MIKEYBMW1
GT3
 
MIKEYBMW1's Avatar
 
Drives: PORSCHE GT3
Join Date: Sep 2008
Location: LINCOLNSHIRE UK

Posts: 1,679
iTrader: (1)

door comes open on parcelforce van ?

Well where do I start ,expecting my carbon bits from abroad and I ring Parcelforce as they left delivery card and did not turn up next day as promised on card and guess what , they tell me that the side door on there van had a fault and 1 parcel have fallen out on route and yes it was mine , only got 400 of carbon bits in for my car .

Can you believe this?

Manager is going to call me Tomorrow what should I demand from him Guys?
__________________
PORSCHE GT3
MIKEYBMW1 is offline   England
0
Reply With Quote
      06-21-2009, 04:22 PM   #2
SoYank
Major General
 
SoYank's Avatar
 
Drives: 2009 E90 335i MT
Join Date: Mar 2006
Location: Brighton, Colorado

Posts: 7,501
iTrader: (1)

Garage List
Send a message via Yahoo to SoYank Send a message via Skype™ to SoYank
A replacement PLUS free lifetime parcel service anywhere. I'm now wondering where my parcel is; it's only a week late on its second trip.
__________________
2009 E90 335i Montego Blue Black Leather Burl Walnut 6MT US Spec
SatNav ZPP ZCW 6FL TPMS iDrive PDC HWS Xenons BMW Assist Power Rear Sunshade Logic 7
European Taillights Rear Foglamp OEM Alarm PicoTray DataToys XM-DVR Multi-view Processor
Quaife ATB LSD Short Shift Knob Hartge Anti-Roll Bars AP Racing Front Brakes 19" Style 269
SoYank is offline   United_States
0
Reply With Quote
      06-21-2009, 04:37 PM   #3
MIKEYBMW1
GT3
 
MIKEYBMW1's Avatar
 
Drives: PORSCHE GT3
Join Date: Sep 2008
Location: LINCOLNSHIRE UK

Posts: 1,679
iTrader: (1)

Well I tell you mate I am not impressed, I have been driving vans for over 25 years as I am a builder and I have never had a door come open and surely if it did you would notice and its really wierd that my parcel was the only one that was lost .
__________________
PORSCHE GT3
MIKEYBMW1 is offline   England
0
Reply With Quote
      06-21-2009, 04:41 PM   #4
beemerbird
Major General
 
beemerbird's Avatar
 
Drives: Merc diesel
Join Date: Oct 2007
Location: Yorkshire

Posts: 7,953
iTrader: (0)

Garage List
Who is the customer here? Is it not the company you have bought the carbon bits from who is the customer ie. using Parcelforces services?

I would suggest that you consider rejecting the parcel as the goods are damaged and report this to your seller, who then has to take the matter up with Parcelforce as their customer. That would be my understanding of the situation tbh.

In the meantime your seller will have to despatch further/replacement goods.

Edit: Hopefully your seller will have increased the standard insurance cover for damage?
beemerbird is offline   England
0
Reply With Quote
      06-21-2009, 04:47 PM   #5
MIKEYBMW1
GT3
 
MIKEYBMW1's Avatar
 
Drives: PORSCHE GT3
Join Date: Sep 2008
Location: LINCOLNSHIRE UK

Posts: 1,679
iTrader: (1)

the parcel has not been found could be anywhere , I have contacted the seller and they are talking to EMS the courier in China who are then going to be talking to Parcel force , trust me I will be getting replacemants otherwise my credit card company will be notified. just giving the companys a chance to sort this out first.
__________________
PORSCHE GT3
MIKEYBMW1 is offline   England
0
Reply With Quote
      06-21-2009, 04:51 PM   #6
beemerbird
Major General
 
beemerbird's Avatar
 
Drives: Merc diesel
Join Date: Oct 2007
Location: Yorkshire

Posts: 7,953
iTrader: (0)

Garage List
Look out for the bits on fleabay then..........or am I being cynical?

Good luck getting it sorted anyhow.
beemerbird is offline   England
0
Reply With Quote
      06-21-2009, 04:54 PM   #7
Speedtrap
Lieutenant Colonel
 
Drives: A very fast car :)
Join Date: Sep 2008
Location: London

Posts: 1,800
iTrader: (0)

Sorry to hear this - hope you bought insurance as well with your order or else anything like this will not be covered at all.
__________________
Speedtrap is offline   United Kingdom
0
Reply With Quote
      06-21-2009, 04:55 PM   #8
willhollin
Major General
 
willhollin's Avatar
 
Drives: VW T5
Join Date: Apr 2008
Location: Worcestershire

Posts: 9,911
iTrader: (1)

Garage List
The Parcelforce van driver wasn't Dutch was he?
__________________
willhollin is offline   England
0
Reply With Quote
      06-21-2009, 04:55 PM   #9
M3-FAST
Defected to the dark side.....
 
M3-FAST's Avatar
 
Drives: BMW M5 LCi
Join Date: May 2007
Location: Stafford, UK

Posts: 5,791
iTrader: (11)

Garage List
Not good matey

Hope you get it sorted soon - the sellers should be covered for this.

What CF goodies were on the way for the beast?
M3-FAST is offline   England
0
Reply With Quote
      06-21-2009, 04:58 PM   #10
NFS
Major General
 
NFS's Avatar
 
Drives: 335i m-sport LCI
Join Date: Jul 2006
Location: UK

Posts: 9,214
iTrader: (0)

Quote:
Originally Posted by beemerbird View Post
Look out for the bits on fleabay then..........or am I being cynical?
My thoughts as well. It's a bit odd that the parcel only fell 'off the back of the lorry' after they had failed to deliver it.

Odd as well that this was the only one that fell out.
__________________
NFS is offline   United Kingdom
0
Reply With Quote
      06-21-2009, 05:03 PM   #11
beemerbird
Major General
 
beemerbird's Avatar
 
Drives: Merc diesel
Join Date: Oct 2007
Location: Yorkshire

Posts: 7,953
iTrader: (0)

Garage List
Quote:
Originally Posted by willhollin View Post
The Parcelforce van driver wasn't Dutch was he?
Polish probably.........Will, broaden your horizons and grasp the concept that flying Dutchmen are common place in East Yorks.............ever heard of Tunderman

http://www.touchlocal.com/business/list/bid/3229013
beemerbird is offline   England
0
Reply With Quote
      06-21-2009, 05:04 PM   #12
M3-FAST
Defected to the dark side.....
 
M3-FAST's Avatar
 
Drives: BMW M5 LCi
Join Date: May 2007
Location: Stafford, UK

Posts: 5,791
iTrader: (11)

Garage List
Quote:
Originally Posted by beemerbird View Post
Polish probably.........Will, broaden your horizons and grasp the concept that flying Dutchmen are common place in East Yorks.............ever heard of Tunderman

http://www.touchlocal.com/business/list/bid/3229013
They import frozen Dutchmen?????
M3-FAST is offline   England
0
Reply With Quote
      06-21-2009, 05:05 PM   #13
MIKEYBMW1
GT3
 
MIKEYBMW1's Avatar
 
Drives: PORSCHE GT3
Join Date: Sep 2008
Location: LINCOLNSHIRE UK

Posts: 1,679
iTrader: (1)

personally I think the driver has chucked it out of the van as he tried to deliver it at 3.55pm and he would be back on his way home or to parcelforce ,I just think he thought fuck it I can't be arsed to go back tomorrow , but I tell you his head will roll because I won't let it go , just for the record I paid extra for the insurance I always do as just don't trust the twats.
__________________
PORSCHE GT3
MIKEYBMW1 is offline   England
0
Reply With Quote
      06-21-2009, 05:07 PM   #14
MIKEYBMW1
GT3
 
MIKEYBMW1's Avatar
 
Drives: PORSCHE GT3
Join Date: Sep 2008
Location: LINCOLNSHIRE UK

Posts: 1,679
iTrader: (1)

Quote:
Originally Posted by NFS View Post
My thoughts as well. It's a bit odd that the parcel only fell 'off the back of the lorry' after they had failed to deliver it.

Odd as well that this was the only one that fell out.
Really odd and I don't believe a word of it will see what happens tomorror and will keep you all posted.
__________________
PORSCHE GT3
MIKEYBMW1 is offline   England
0
Reply With Quote
      06-21-2009, 05:08 PM   #15
beemerbird
Major General
 
beemerbird's Avatar
 
Drives: Merc diesel
Join Date: Oct 2007
Location: Yorkshire

Posts: 7,953
iTrader: (0)

Garage List
Quote:
Originally Posted by M3-FAST View Post
They import frozen Dutchmen?????
beemerbird is offline   England
0
Reply With Quote
      06-22-2009, 05:25 AM   #16
MO_1
Second Lieutenant
 
MO_1's Avatar
 
Drives: BMW 330D M SPORT
Join Date: Oct 2008
Location: WALSALL WEST MIDLANDS

Posts: 207
iTrader: (0)

Garage List
Who did you order the parts from?
MO_1 is offline   United Kingdom
0
Reply With Quote
      06-22-2009, 02:01 PM   #17
MIKEYBMW1
GT3
 
MIKEYBMW1's Avatar
 
Drives: PORSCHE GT3
Join Date: Sep 2008
Location: LINCOLNSHIRE UK

Posts: 1,679
iTrader: (1)

Well Parcelforce did not call me Today so I rang them at 4pm and the manager had gone home so they obviously couldn't give a toss ,I have demanded that another higher up the ladder manager calls me in the morning or I am taking legal advise ,the seller has told me that they will refund/or replace the items as soon as they have confirmation that the parcel has been lost .
__________________
PORSCHE GT3
MIKEYBMW1 is offline   England
0
Reply With Quote
      06-22-2009, 03:51 PM   #18
beemerbird
Major General
 
beemerbird's Avatar
 
Drives: Merc diesel
Join Date: Oct 2007
Location: Yorkshire

Posts: 7,953
iTrader: (0)

Garage List
Partial result then so far.
beemerbird is offline   England
0
Reply With Quote
      06-22-2009, 04:55 PM   #19
MIKEYBMW1
GT3
 
MIKEYBMW1's Avatar
 
Drives: PORSCHE GT3
Join Date: Sep 2008
Location: LINCOLNSHIRE UK

Posts: 1,679
iTrader: (1)

yes ish ,lets wait and see.
__________________
PORSCHE GT3
MIKEYBMW1 is offline   England
0
Reply With Quote
      06-24-2009, 07:06 AM   #20
RagingKileak
Brigadier General
 
Drives: Modified Alpine White E92 335i
Join Date: Jan 2009
Location: Yorkshire

Posts: 4,629
iTrader: (2)

If Conan was here, and believe me - he is in spirit, he would say...

Crush my enemies,
See them driven before me,
Hear the lamentations of the women!

I would probably take his advice, it worked out alright in the end.

Matt
RagingKileak is offline   United Kingdom
0
Reply With Quote
      06-25-2009, 12:47 PM   #21
MIKEYBMW1
GT3
 
MIKEYBMW1's Avatar
 
Drives: PORSCHE GT3
Join Date: Sep 2008
Location: LINCOLNSHIRE UK

Posts: 1,679
iTrader: (1)

seller refunded my money in full Today
__________________
PORSCHE GT3
MIKEYBMW1 is offline   England
0
Reply With Quote
      06-25-2009, 04:44 PM   #22
SoYank
Major General
 
SoYank's Avatar
 
Drives: 2009 E90 335i MT
Join Date: Mar 2006
Location: Brighton, Colorado

Posts: 7,501
iTrader: (1)

Garage List
Send a message via Yahoo to SoYank Send a message via Skype™ to SoYank
Good to hear, Mikey. Hopefully the company can recoup the cost from the shipping company so prices don't go up on account of the "mishap".
__________________
2009 E90 335i Montego Blue Black Leather Burl Walnut 6MT US Spec
SatNav ZPP ZCW 6FL TPMS iDrive PDC HWS Xenons BMW Assist Power Rear Sunshade Logic 7
European Taillights Rear Foglamp OEM Alarm PicoTray DataToys XM-DVR Multi-view Processor
Quaife ATB LSD Short Shift Knob Hartge Anti-Roll Bars AP Racing Front Brakes 19" Style 269
SoYank is offline   United_States
0
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 11:18 AM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST