Tyres... - BMW 3-Series (E90 E92) Forum

Mrsammyp · 05-14-2013, 07:17 AM

Hi Guys,

Appreciate your thoughts.

At the end of March I purchased an E92 from a BMW Dealer, a month or so later I have had to have the front two tyres replacing (to which BMW agreed to pay for the cost of one).

One tyre developed a bulge and stretch marks and the other not so serious but still have bad wear on the outside edge.

I'm currently in the process of writing a letter of complaint to get the costs back on the other tyre.

The dealer is arguing that i've done 3,000 miles in the car and so they wouldn't replace the tyres, it was only because my car was on the ramp and I needed to get back to work that they agreed to replace one.

Have I got an argument to complain? Sales of Goods Act etc

Thanks

Jon D · 05-14-2013, 08:01 AM

The problem you have is that, as the dealer says, you've done 3,000 miles since the date of purchase and quite a lot of damage can occur over that sort of distance.
TBH, I think the dealer is being very reasonable in paying for one - IMO, they're definitely meeting you halfway.

Dan930 · 05-14-2013, 08:14 AM

I also think the dealer is quite reasonable for paying one as you have done 3000miles..

AlwynMike · 05-14-2013, 11:19 AM

Bulge in the tyre indicates inner damage.
Wear on the outer edge of the tyre indicates misalignment (generally).

From your point of view, you haven't hit anything, so the aligment should need checking too.

From the Dealers point of view, you have hit something (pothole, kerb etc), and they want to get money off you for 2 tyres and an alignment.

Either way, take what the $tealer gives you for one tyre, then take your car to a reputable tyre shop to get the other tyre replaced and get the car checked out - you don't want to be replacing more tyres in 7000 miles because they are worn on the outside again.

Then take out BMW tyre insurance to pay for any future punctures / bulging sidewalls etc!

Mike

Mrsammyp · 05-14-2013, 11:21 AM

Sorry - the tyres were in this condition when I picked up the car, I was in a rush and failed to look.

zltm089 · 05-14-2013, 11:38 AM

Was the tyre correctly inflated?

djgandy · 05-14-2013, 11:57 AM

Quote:

Originally Posted by Mrsammyp

Sorry - the tyres were in this condition when I picked up the car, I was in a rush and failed to look.

You didn't look but you know they were in this condition?

Kerr · 05-14-2013, 12:07 PM

Quote:

Originally Posted by Mrsammyp

Sorry - the tyres were in this condition when I picked up the car, I was in a rush and failed to look.

You would have to point out the damage within a reasonable length of time.

3000 miles is a good mileage where anything could have happened. Should have been pointed out long before that.

Surely that big lump through the tyre vibrates through the car? It's also dangerous.

I agree with the above posts. The dealer is making a good offer of paying for 1 tyre given the circumstances.

Mrsammyp · 05-14-2013, 01:46 PM

Basically I picked the car up from a dealer which is not near me, got home and realised the tyres, thought that I needed to get onto the dealer the next available day but so busy at work that I forgot to contact the dealer. Four weeks later and the bulge appeared, making the problem at the top of my priority list.

Both tyres have now been replaced, one by me and the other by the dealer (financially), I'm looking to cover my costs as I don't expect to pay alot of money for a car to be given crap tyres.

Yoro35i · 05-14-2013, 01:56 PM

If your car is a 320i, enjoy the begining fo your nightmares. many who are on this forum has reported alot of annoying issues with the 320i engine !

ukbeemerboy · 05-14-2013, 02:26 PM

Quote:

Originally Posted by AlwynMike

Bulge in the tyre indicates inner damage.
Wear on the outer edge of the tyre indicates misalignment (generally).

From your point of view, you haven't hit anything, so the aligment should need checking too.

From the Dealers point of view, you have hit something (pothole, kerb etc), and they want to get money off you for 2 tyres and an alignment.

Either way, take what the $tealer gives you for one tyre, then take your car to a reputable tyre shop to get the other tyre replaced and get the car checked out - you don't want to be replacing more tyres in 7000 miles because they are worn on the outside again.

Then take out BMW tyre insurance to pay for any future punctures / bulging sidewalls etc!

Mike

You can take out the insurance but they will only pay for 50% of the tyre when the wear is below 5mm. They have changed the rules to stop people doing just what you've suggested!

ukbeemerboy · 05-14-2013, 02:30 PM

Quote:

Originally Posted by Mrsammyp

Basically I picked the car up from a dealer which is not near me, got home and realised the tyres, thought that I needed to get onto the dealer the next available day but so busy at work that I forgot to contact the dealer. Four weeks later and the bulge appeared, making the problem at the top of my priority list.

Both tyres have now been replaced, one by me and the other by the dealer (financially), I'm looking to cover my costs as I don't expect to pay alot of money for a car to be given crap tyres.

I think you have done well to get paid for one tyre to be honest, especially how you've admitted to not checking the car when you picked it up. 3000 miles on tyres is a lot. It is a used car at the end of the day regardless of where it's bought from. It's down to you as a buyer to check these things.

Mrsammyp · 05-14-2013, 02:50 PM

Quote:

Originally Posted by ukbeemerboy

I think you have done well to get paid for one tyre to be honest, especially how you've admitted to not checking the car when you picked it up. 3000 miles on tyres is a lot. It is a used car at the end of the day regardless of where it's bought from. It's down to you as a buyer to check these things.

I'll blame that on being young and naive...anyway thanks for your comments guys.

zltm089 · 05-14-2013, 03:57 PM

Coming back to my question, I would suggest you check that your wheels are not cracked.

Looking at the wear, it looks like the tyre was under inflated.

gaza01 · 05-14-2013, 06:19 PM

I was in a far worse situation and after 3k miles i needed 4 tyres, new brake pads and discs all around and both rear shock replaced. It took me 9mths of arguing, writing emails and getting BMW UK involved but in the end I recovered all my costs. My argument was simple...if its BMW used approved then I shouldnt have had thos types of issues after only 3k miles

05-14-2013, 07:17 AM	#1
Mrsammyp New Member Drives: E92 BMW 320i M Sport Join Date: Mar 2013 Location: Kent Posts: 15 iTrader: (0)	Tyres... Hi Guys, Appreciate your thoughts. At the end of March I purchased an E92 from a BMW Dealer, a month or so later I have had to have the front two tyres replacing (to which BMW agreed to pay for the cost of one). One tyre developed a bulge and stretch marks and the other not so serious but still have bad wear on the outside edge. I'm currently in the process of writing a letter of complaint to get the costs back on the other tyre. The dealer is arguing that i've done 3,000 miles in the car and so they wouldn't replace the tyres, it was only because my car was on the ramp and I needed to get back to work that they agreed to replace one. Have I got an argument to complain? Sales of Goods Act etc Thanks Attached Images Last edited by Mrsammyp; 05-14-2013 at 07:19 AM. Reason: .
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05-14-2013, 11:38 AM	#6
zltm089 Major General Drives: 335i SE Coupe Space Grey Join Date: Nov 2008 Location: LONDON Posts: 6,458 iTrader: (0) Garage List 2006 BMW 335i [5.00]	Was the tyre correctly inflated? __________________ Current Car: E92 335i SE Dream Cars: AMG SL65 Black,GallardoSuperleggera, GTR 2012, Agera R, F430 Scuderia, DBS, EVO X FQ400, Lexus LFA, F10 M5, e92 M3, GT3 RS4.0, Ferrari 458, Ferrari F12, R8 V10 plus, Jaguar F Type V8, Lamborghini LP700-4 Aventador, Chevrolet Camaro ZL1, C63 AMG Coupe Black, Vanquish 2012.

05-14-2013, 01:56 PM	#10
Yoro35i TROll Drives: E92 335I M Join Date: Aug 2010 Location: London Posts: 1,285 iTrader: (0)	If your car is a 320i, enjoy the begining fo your nightmares. many who are on this forum has reported alot of annoying issues with the 320i engine ! __________________ MY08 E92 335i M Sport Auto - Eisenmann exhaust- Duke Dynamic Carbon fiber Performance Diffuser - Forge Intercooler - CoBB AP stage 1 + map - BC Filter - Cool Carbon S/T pads - Hel SS lines - Eibach pro Springs - Carbon fiber Grill - Carbon Spoiler - Carbon Mirror caps - Rolled arch - 313 Style Wheels - Michelin pilot super sports - Cree 20W Ebay leds - CIC control retrofit- More coming soon!

05-14-2013, 03:57 PM	#14
zltm089 Major General Drives: 335i SE Coupe Space Grey Join Date: Nov 2008 Location: LONDON Posts: 6,458 iTrader: (0) Garage List 2006 BMW 335i [5.00]	Coming back to my question, I would suggest you check that your wheels are not cracked. Looking at the wear, it looks like the tyre was under inflated. __________________ Current Car: E92 335i SE Dream Cars: AMG SL65 Black,GallardoSuperleggera, GTR 2012, Agera R, F430 Scuderia, DBS, EVO X FQ400, Lexus LFA, F10 M5, e92 M3, GT3 RS4.0, Ferrari 458, Ferrari F12, R8 V10 plus, Jaguar F Type V8, Lamborghini LP700-4 Aventador, Chevrolet Camaro ZL1, C63 AMG Coupe Black, Vanquish 2012.

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05-14-2013, 08:01 AM	#2
Jon D Colonel Drives: F12 640i Join Date: Sep 2009 Location: Scotland Posts: 2,522 iTrader: (0)	The problem you have is that, as the dealer says, you've done 3,000 miles since the date of purchase and quite a lot of damage can occur over that sort of distance. TBH, I think the dealer is being very reasonable in paying for one - IMO, they're definitely meeting you halfway.

05-14-2013, 08:14 AM	#3
Dan930 Enlisted Member Drives: 3series Join Date: Apr 2013 Location: Uk Posts: 42 iTrader: (0)	I also think the dealer is quite reasonable for paying one as you have done 3000miles..

05-14-2013, 11:19 AM	#4
AlwynMike Captain Drives: E91 335d. Join Date: Sep 2010 Location: Shropshire, UK Posts: 759 iTrader: (0)	Bulge in the tyre indicates inner damage. Wear on the outer edge of the tyre indicates misalignment (generally). From your point of view, you haven't hit anything, so the aligment should need checking too. From the Dealers point of view, you have hit something (pothole, kerb etc), and they want to get money off you for 2 tyres and an alignment. Either way, take what the $tealer gives you for one tyre, then take your car to a reputable tyre shop to get the other tyre replaced and get the car checked out - you don't want to be replacing more tyres in 7000 miles because they are worn on the outside again. Then take out BMW tyre insurance to pay for any future punctures / bulging sidewalls etc! Mike

05-14-2013, 11:21 AM	#5
Mrsammyp New Member Drives: E92 BMW 320i M Sport Join Date: Mar 2013 Location: Kent Posts: 15 iTrader: (0)	Sorry - the tyres were in this condition when I picked up the car, I was in a rush and failed to look.

05-14-2013, 01:46 PM	#9
Mrsammyp New Member Drives: E92 BMW 320i M Sport Join Date: Mar 2013 Location: Kent Posts: 15 iTrader: (0)	Basically I picked the car up from a dealer which is not near me, got home and realised the tyres, thought that I needed to get onto the dealer the next available day but so busy at work that I forgot to contact the dealer. Four weeks later and the bulge appeared, making the problem at the top of my priority list. Both tyres have now been replaced, one by me and the other by the dealer (financially), I'm looking to cover my costs as I don't expect to pay alot of money for a car to be given crap tyres.

05-14-2013, 06:19 PM	#15
gaza01 Lieutenant Drives: E93 325i Msport Join Date: Dec 2010 Location: London Posts: 453 iTrader: (0)	I was in a far worse situation and after 3k miles i needed 4 tyres, new brake pads and discs all around and both rear shock replaced. It took me 9mths of arguing, writing emails and getting BMW UK involved but in the end I recovered all my costs. My argument was simple...if its BMW used approved then I shouldnt have had thos types of issues after only 3k miles