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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > UK > Big Motoring World, Independent Used BMW Cars for Sale in West Malling, Kent, Reviews



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      07-23-2009, 02:47 AM   #111
paulcurtis
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Fantastic thread.

When looking for an e91 we did go to big motoring world (secondhand bmw specialist). Phoned first to make sure cars we were interested in were there, had a hire car for the weekend partly because of this - ready to purchase. Got there to be greeted by perhaps one of the most dismissive slimy human beings i've ever encountered (and i'm probably BMWs main demographic). Car i'd phoned earlier about had actually been sold several days before. Was not allowed to test drive the car (despite being told i would be able to) and Mr Slimy graciously allowed me to sit in a car to help my purchasing decision. Needless to say we bought a car the next day 200 miles away in birmingham, rather than the 20 miles away of big motoring world (second hand bmw specialist).

They really managed to push the boundaries of the stereotypical car sales outfit. I did think i was on a jeremy beadle show at one point and expected the hidden cameras to be revealed.

cheers
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      07-23-2009, 07:07 AM   #112
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Quote:
Originally Posted by paulcurtis View Post
Fantastic thread.

When looking for an e91 we did go to big motoring world (secondhand bmw specialist). Phoned first to make sure cars we were interested in were there, had a hire car for the weekend partly because of this - ready to purchase. Got there to be greeted by perhaps one of the most dismissive slimy human beings i've ever encountered (and i'm probably BMWs main demographic). Car i'd phoned earlier about had actually been sold several days before. Was not allowed to test drive the car (despite being told i would be able to) and Mr Slimy graciously allowed me to sit in a car to help my purchasing decision. Needless to say we bought a car the next day 200 miles away in birmingham, rather than the 20 miles away of big motoring world (second hand bmw specialist).

They really managed to push the boundaries of the stereotypical car sales outfit. I did think i was on a jeremy beadle show at one point and expected the hidden cameras to be revealed.

cheers
paul
But their web site states: Big Motoring World have Customer Care Departments that are totally dedicated to customer satisfaction both before and after purchase. The objective of Big Motoring World is to extend itís business on recommendation and repeat business and the only way to achieve this is a totally dedicated team of staff focused on the customerís experience. All customers will be given our assurance of a warm welcome at all times.

Who said the art of bullshit was dead?
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      07-23-2009, 01:28 PM   #113
edowen
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sound to be like Big Motoring world have bad customer service, poor customer service, bad reputation, lots of complaints and aren't a pleasure to deal with. Big Motoring world. Bad customer service it seems. Terrible.

Hopefully they will either change or go out of business.
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      07-23-2009, 01:29 PM   #114
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now 3rd and 4th on google.
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      07-23-2009, 01:35 PM   #115
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I have spoken to them on 2 occasions, both times they just tried to fob me off onto a completely different car, after pressing them as to whether the car I really wanted to see was going to be there, as it is a 5 hour round trip, it turned out that it had already been sold.

Big Motoring World couldn't give a crap, just another car supermarket that will be gone in another 5 years or so, it is repeat business that keeps you going and they just won't get it.
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      07-24-2009, 04:55 PM   #116
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Guys,

Don't go soft on Big Motoring World Group, the (insert word of you choice) selling Second hand used BMWs, in Kent, BMW 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, X3 M3 Z3 Z4

Keep post and keep the forum high on Google
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      07-24-2009, 04:57 PM   #117
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I was away when this hilarity was ongoing. After a sh1t day at work today, this has given me a right good laugh. Thanks again e90Post!!!!
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      07-24-2009, 05:48 PM   #118
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Quote:
Originally Posted by Snooky View Post
I was away when this hilarity was ongoing. After a sh1t day at work today, this has given me a right good laugh. Thanks again e90Post!!!!
Thanks for the answer but you forgot to link your reply to the following.. Big Motoring World Group selling Second hand used BMWs, in Kent, BMW 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, X3 M3 Z3 Z4


The most important bit
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      07-25-2009, 03:06 AM   #119
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Quote:
Originally Posted by Steve748 View Post
Thanks for the answer but you forgot to link your reply to the following.. Big Motoring World Group selling Second hand used BMWs, in Kent, BMW 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, X3 M3 Z3 Z4


The most important bit
I stand suitably chastised. I cannot think what came over me omitting to mention the wonderful Big Motoring World Group selling Second hand used BMWs, in Kent, BMW 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, X3 M3 Z3 Z4. Please forgive me
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      07-25-2009, 08:24 AM   #120
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Quote:
Originally Posted by Snooky View Post
I stand suitably chastised. I cannot think what came over me omitting to mention the wonderful Big Motoring World Group selling Second hand used BMWs, in Kent, BMW 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, X3 M3 Z3 Z4. Please forgive me


You are forgiven for not posting the important bit about Big Motoring World Group selling Second hand used BMWs, in Kent, BMW 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, X3 M3 Z3 Z4.
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      07-30-2009, 09:49 AM   #121
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hi, im new here and id just like to say that i have previously bought 5 to 10 cars with big motoring world and i have not had problems what so ever. Their cars are outstanding, customer service is top notch, their deals are pleasing and well....of course im talking a load of s**t because i came here to join in as i was once 'close' to buying but the good ol people on internet forums saved me time and hassle
i hope i got some of you got excited
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      07-30-2009, 09:53 AM   #122
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Originally Posted by rabble View Post
hi, im new here and id just like to say that i have previously bought 5 to 10 cars with big motoring world and i have not had problems what so ever. Their cars are outstanding, customer service is top notch, their deals are pleasing and well....of course im talking a load of s**t because i came here to join in as i was once 'close' to buying but the good ol people on internet forums saved me time and hassle
i hope i got some of you got excited
Nice try, but you too forgot to link your reply to the following.. Big Motoring World Group selling Second hand used BMWs, in Kent, BMW 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, X3 M3 Z3 Z4
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      07-30-2009, 10:08 AM   #123
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Quote:
Originally Posted by jonsteele View Post
Nice try, but you too forgot to link your reply to the following.. Big Motoring World Group selling Second hand used BMWs, in Kent, BMW 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, X3 M3 Z3 Z4
well i am a noob. and noobs do learn
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      07-30-2009, 11:06 AM   #124
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where are the funny parts?
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      07-30-2009, 11:20 AM   #125
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Originally Posted by dxb335d View Post
where are the funny parts?

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      07-31-2009, 07:35 AM   #126
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This thread is genius! I am really pleased that Big Motoring World Group selling Second hand used BMWs, in Kent, BMW 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, X3 M3 Z3 Z4 are getting what they deserve.
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      07-31-2009, 09:41 AM   #127
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Thanks for the link, I had seen the adverts before but never knew they were Big Motoring World Group selling Second hand used BMWs, in Kent, BMW 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, X3 M3 Z3 Z4
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      07-31-2009, 03:00 PM   #128
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cant think of a sentence to say about Big Motoring World Group selling Second hand used BMWs, in Kent, BMW 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, X3 M3 Z3 Z4
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      07-31-2009, 04:51 PM   #129
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I've been told there's a Big Motoring World Group selling Second hand used BMWs, in Kent, BMW 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, X3 M3 Z3 Z4.
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      07-31-2009, 05:29 PM   #130
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Will buys all his from Big Motoring World Group selling Second hand used BMWs, in Kent, BMW 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, X3 M3 Z3 Z4
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      08-01-2009, 01:42 AM   #131
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I see these clowns have made an appearance over on the Pistonheads Gassing Station!
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      08-01-2009, 05:34 AM   #132
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Quote:
Originally Posted by Dr Dave View Post
I see these clowns have made an appearance over on the Pistonheads Gassing Station!
Who? ................Big Motoring World Group selling Second hand used BMWs, in Kent selling BMW 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, X3 M3 Z3 Z4's?

I wonder if Big Motoring World Group selling Second hand used BMWs, in Kent, BMW 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, X3 M3 Z3 Z4 have any plans to set up Big Motoring World Group selling Second hand used BMWs, in Kent, BMW 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, X3 M3 Z3 Z4 in Dublin?
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