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BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > Vendor Comments/Review/Feedback Forum > Pacific BMW Internet Sales



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      08-07-2006, 05:09 PM   #1
Asiann
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Thumbs down Pacific BMW Internet Sales

Tried to order the Blacklines thru them last week. I noticed that could not track my order and I called them up to see what was going on. They had my order number but no address and only a telephone number. The damn lights were still sitting at the parts room. I told him forget it and refund my money. He asked did we charge you? I said hell yeah! Didn't have my address but were quick to charge my card. I already called my card and by law I have to give them the 3-5 days to refund my card before they will reverse the charges back to them and credit my account. Pretty shitty service if you ask me and BMWNA should do something about this and other dealers that are shady.
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      08-07-2006, 05:13 PM   #2
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I had a similar experience with them on an order for the OEM cargo organizer....
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      08-07-2006, 05:50 PM   #3
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I find that strange. When I had my X3 I ordered tons of stuff from them and service was always top-notch.
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      08-07-2006, 06:24 PM   #4
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Originally Posted by matt20043.0
I find that strange. When I had my X3 I ordered tons of stuff from them and service was always top-notch.
Yeah, but you live there and you bought a SUV. They should've called me since they had the number and no address. Charged my account and not send me anything or call.
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      08-07-2006, 06:24 PM   #5
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Quote:
Originally Posted by matt20043.0
I find that strange. When I had my X3 I ordered tons of stuff from them and service was always top-notch.
From opinions/experiences shared here...Pacific seems to be a hit or miss affair.
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      08-07-2006, 07:50 PM   #6
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I ordered my OEM primed spoiler and had a horrific experience with them. They shipped me a damaged spoiler, would not answer any of my phone calls... I ended up calling BMW NA, and then magically, they started to help solve my issue. This took over 5 weeks from the moment I ordered until I recieved a good spoiler



I have another thread in the review section here talking about this experience... They are awful with customer service and I would not recommend anyone buying from them...


Link to my thread: http://www.e90post.com/forums/showthread.php?t=18870
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      08-07-2006, 08:37 PM   #7
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I ordered my OEM primed spoiler and had a horrific experience with them. They shipped me a damaged spoiler, would not answer any of my phone calls... I ended up calling BMW NA, and then magically, they started to help solve my issue. This took over 5 weeks from the moment I ordered until I recieved a good spoiler



I have another thread in the review section here talking about this experience... They are awful with customer service and I would not recommend anyone buying from them...


Link to my thread: http://www.e90post.com/forums/showthread.php?t=18870
I didn't see yout thread until it was too late. Atleast I'm getting my money back! Fuckers!
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      08-08-2006, 08:31 AM   #8
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I didn't see yout thread until it was too late. Atleast I'm getting my money back! Fuckers!
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      08-26-2006, 02:10 PM   #9
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Pacific BMW is moving into this new, swanky, over-the-top, showroom and service center on Brand Ave. in Glendale. It's fitting, when you consider that stealerships like themselves need more room for all the bullshit they have to stockpile and hand to prospective buyers and returning service customers. Shady idoits.

For inquiring minds, read more about Pussyific BMW >
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      08-28-2006, 10:21 PM   #10
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I never bought from them, but had emailed them for price, part #...etc
They never reply my emails

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      08-29-2006, 12:43 AM   #11
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Quote:
Originally Posted by neuronpetkowski
Pacific BMW is moving into this new, swanky, over-the-top, showroom and service center on Brand Ave. in Glendale. It's fitting, when you consider that stealerships like themselves need more room for all the bullshit they have to stockpile and hand to prospective buyers and returning service customers. Shady idoits.

For inquiring minds, read more about Pussyific BMW >
Yeah saw that earlier! Shitty is all I can say! Oh yeah, fuckers!
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