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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > New & Preowned BMW Ordering / Pricing / Tracking Information Forum (including European Delivery) > BMW Dealer Reviews + Ratings Forum > Kelly BMW Columbus Ohio



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      05-07-2005, 08:33 AM   #1
garymazeffa
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Thumbs up Kelly BMW Columbus,Ohio

Great Sales Staff. Very helpful and in-tune with enthusiast questions. Very knowledgeable. Steve & Bill are the ones to ask for.

Last edited by garymazeffa; 05-09-2005 at 09:08 PM.
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      08-11-2005, 08:26 PM   #2
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Kelly is a pretty good dealer, their service area is where they shine in my opinion, I've always been pleased when taking my car there in the past.
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      08-12-2005, 04:50 AM   #3
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my wife freinds also pick up her e90 there, and said that were top notch people
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      08-19-2005, 02:20 AM   #4
chrissal1
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Hi,

What kind of deals are you getting from Kelly BMW? Are they better than MAG?

Thanks a lot!

Chris
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      08-24-2005, 09:13 AM   #5
chrissal1
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I ordered the car (325, Sports, Xenon, Nav) from Kelly BMW yesterday. I called the dealership, asked for sales, and spoke with Dave. I told him the spec car I wanted and what I wanted to pay ($1,250 over invoice). He was very professional and could tell I was a serious buyer. He met my price without negotiating and threw in floor mats ($125). So, I essentially got the car for $1,125 over invoice within a 5 minute conversation.

I would highly recommend Dave and Kelly BMW if you live in the area.

Chris
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      04-22-2006, 10:54 PM   #6
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I had a bad experience with Kelly BMW and would not do business with them again. Let's just say.... Get anything they tell you in writing.

I now use only MAG.
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      04-23-2006, 08:08 AM   #7
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Quote:
Originally Posted by chrissal1
Hi,

What kind of deals are you getting from Kelly BMW? Are they better than MAG?

Thanks a lot!

Chris
off of an 06' 330i.

~ kelly would discount $2,000.

~ mag discounted $2,700.

i have had great success with mag. service goes above and beyond for me. i have purchase one bmw from kelly and this will be my third from mag.


if you purchase from kelly... steve t. is the salesman of choice... an outstanding guy.
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      04-23-2006, 09:53 AM   #8
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what about service? i think the service guys in MAG arent that good, they wouldnt want to retrofit halogen to xenon even if i have the complete kit and after i told them price would not matter
oh btw we should have a columbus meet :mad:
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      04-23-2006, 10:27 AM   #9
andrew 330i
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Quote:
Originally Posted by aapriadi
what about service? i think the service guys in MAG aren't that good, they wouldn't want to retrofit halogen to xenon even if i have the complete kit and after i told them price would not matter.
i have had outstanding luck with mags service... no complaints what-so-ever.

kelly... scratched my X5's paint when removing window trim. another time... i had to make two trips because wrong parts were ordered... mean while this wasn't discovered until after i dropped my vehicle off for service. how frustrating.

i'll stick with mag.

i would love to do a hook up... new 330 arrives in june.
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      04-23-2006, 11:34 AM   #10
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mag all the way
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      04-23-2006, 06:45 PM   #11
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Quote:
Originally Posted by andrew 330i
i have had outstanding luck with mags service... no complaints what-so-ever.

kelly... scratched my X5's paint when removing window trim. another time... i had to make two trips because wrong parts were ordered... mean while this wasn't discovered until after i dropped my vehicle off for service. how frustrating.

i'll stick with mag.

i would love to do a hook up... new 330 arrives in june.

ouch sorry about your x5!! hey btw do you have any idea where can i get high speed balancing in columbus area? so far discount tire isnt able to do that
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      04-23-2006, 07:05 PM   #12
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Quote:
Originally Posted by aapriadi
ouch sorry about your x5!! hey btw do you have any idea where can i get high speed balancing in columbus area? so far discount tire isnt able to do that
et paul does...on parsons & broad @ 71. ask for jamie or mike 614.221.3139

these guys are the best in town... they do a lot of porsche... high dollar cars... autocross... tire & alignment work.
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      04-23-2006, 08:10 PM   #13
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Quote:
Originally Posted by andrew 330i
et paul does...on parsons & broad @ 71. ask for jamie or mike 614.221.3139

these guys are the best in town... they do a lot of porsche... high dollar cars... autocross... tire & alignment work.
oh thank you so much dude
which part of columbus are you in? i live near campus on maynard ave
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      04-23-2006, 08:43 PM   #14
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Quote:
Originally Posted by aapriadi
oh thank you so much dude
which part of columbus are you in? i live near campus on maynard ave
powell/dublin... near the zoo.

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      04-23-2006, 08:59 PM   #15
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wow cool, my friend lives in powell as well!
there should be a columbus meet soon hahahaha, seen lots of e90s already
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      05-06-2006, 08:42 PM   #16
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what is MAG
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      05-07-2006, 09:10 AM   #17
andrew 330i
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Quote:
Originally Posted by userdmx
what is MAG
name of a local dealer... midwestern automotive group... MAG.
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      05-19-2006, 11:24 PM   #18
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I have been car shopping and I would say Kelly is good, the new car sales manager (Eric?) let me test drive the 330i 6-sp manual, sport and nav without needing any ID from me, he said just go have fun and come back whenever! BTW, I was back in 20 minutes and I'm only waiting for the 335 to come out now. Also Steve T. assisted in explaining all the functions.
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      05-21-2006, 10:56 PM   #19
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Before buying at Kelly..... Read on-

Went for a test ride with Steve and was reasonably impressed with the 325i. Called Steve the next day and he took my Visa credit card number. He wanted the number because I asked for a specific car and Steve said he would look around the to see what cars were coming in to the USA. He also gave me a price over the phone.

The next day I called Steve and he advised me that he found a car -basically white with Nav and heated seats / light interior. Anyway, I asked for a fax so I could see the deal in writing.

The faxed price was higher than what we discussed over the phone so I said -no deal. :mad: Steve's response was that he already charged my credit card a deposit and it was non-refundable!

Complained to the sales manager (Eric) who basically told me to take the deal or lose your deposit. "What deal?" I never signed anything or agreed to anything! I wouldn't buy from Kelly..........I don't deal with people who negotiate that way. Instead I bought from MAG and the deal was 100% smooth.

I bought a X5 from Kelly a few years ago (2001) and frankly I like their service department. However, based on what happend I would not step foot on the Kelly lot anytime soon.

Contested the charge to Visa who rightly reversed the charge.
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      05-22-2006, 10:04 PM   #20
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i had steve look up specific cars in transit for me and they never asked for any money or deposit at all, and Eric was the most professional person I have ever met too. Sorry about your experience.

Updated: I received a quote on the 330i I wanted and Kelly is still $1500 more than MAG...I mean come on...I hate the games that some dealers play (ie. Kelly) and MAG was still lower and I didn't even have to ask.

Last edited by armoredsaint; 05-23-2006 at 03:05 PM.
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      05-23-2006, 05:53 AM   #21
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how about the service department in kelly? MAG service guys are okay but i wanna know if kelly is better
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      05-23-2006, 10:56 PM   #22
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My price was lower at MAG as well. When I had the problem with Kelly I went to MAG and they matched the deal -and even went less by $500!

Since I still have a 2001 X5, I have been to both service departments a bit more than I would have liked, but also both about an equal number of times. I must say that they both are good but expensive. No complaints really with either dealership from a service perspective.

BTW.... Eric (sales manager for Kelly) was also very professional with me, right up until I informed him that I bought a 2006 325i from MAG. Hey, he has a job to do so I hold nothing personal but just know that those puppy dog eyes are part wolf.

I suggest going with MAG but hey, that's just me...
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