E90Post
 


N54Tuning.com
 
BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > UK > Slight Damage, where to go?



Reply
 
Thread Tools Search this Thread
      11-04-2009, 08:37 AM   #23
atariboy
Second Lieutenant
atariboy's Avatar
2
Rep
261
Posts

 
Drives: E93 33I M-Sport Dec'11
Join Date: May 2008
Location: Swindon, UK

iTrader: (0)

Quote:
Originally Posted by steve-p View Post
In my personal experience of Dick Lovett who are also Porsche, Ferrari and Aston Martin approved, the repainted area was better than it came out of the factory.



How's that? I did the same thing when someone reversed into my car in the office car park and it cost me nothing at renewal time - all costs were recovered from the third party including the hire car.
Yeah I agree, some low life left a scrape mark on my back bumper and Dick Lovett Sp*****ster turned the repair around in two days at a cost of £480. It looks better than when it came out of the factory.
Appreciate 0
      11-06-2009, 11:36 AM   #24
rjm8282
Private
rjm8282's Avatar
2
Rep
97
Posts

 
Drives: BMW 335i Coupe
Join Date: Sep 2009
Location: Reading UK

iTrader: (0)

Hi all,

Just had the confirmation via the insurance to replace the front bumper. The company is Prestige in Reading, who do work for Mercedes and BMW.

I really would of liked an M-Sport bumper, I asked the guy and he said he could only put so much through the insurance company and I would have to pay for the rest, very expensive.
Appreciate 0
      11-06-2009, 12:30 PM   #25
Hotcoupe
Major General
Hotcoupe's Avatar
United Kingdom
70
Rep
6,105
Posts

 
Drives: Don't know yet!
Join Date: Jul 2007
Location: UK

iTrader: (2)

Garage List
Quote:
Originally Posted by rjm8282 View Post
Hi all,

Just had the confirmation via the insurance to replace the front bumper. The company is Prestige in Reading, who do work for Mercedes and BMW.

I really would of liked an M-Sport bumper, I asked the guy and he said he could only put so much through the insurance company and I would have to pay for the rest, very expensive.
What was the difference between the two in £ss? (Msport - SE Bumper)
Appreciate 0
      11-06-2009, 01:27 PM   #26
edowen
Major
11
Rep
1,018
Posts

 
Drives: E90 320d Ed, 640d M, 5.0 TVR
Join Date: Nov 2008
Location: Uk

iTrader: (0)

Quote:
Originally Posted by rjm8282 View Post
Hi all,

Just had the confirmation via the insurance to replace the front bumper. The company is Prestige in Reading, who do work for Mercedes and BMW.

I really would of liked an M-Sport bumper, I asked the guy and he said he could only put so much through the insurance company and I would have to pay for the rest, very expensive.

Check that the bodyshop are using a genuine BMW bumper and not a copy. Plenty do.

Oh, and ask for the old one. You can then ebay it. Dont take any bull from the bodyshop about not being able to give it to you.
Appreciate 0
      11-07-2009, 08:21 AM   #27
Neil McRae
BMW Motorsport
Neil McRae's Avatar
United Kingdom
40
Rep
2,058
Posts

 
Drives: BMW ///M3 E92 / BMW ///M5 F10
Join Date: Jan 2009
Location: London

iTrader: (1)

Garage List
2012 BMW M5  [5.00]
2010 BMW M3 Coupe  [5.00]
Send a message via MSN to Neil McRae
Quote:
Originally Posted by steve-p View Post
In my personal experience of Dick Lovett who are also Porsche, Ferrari and Aston Martin approved, the repainted area was better than it came out of the factory.



How's that? I did the same thing when someone reversed into my car in the office car park and it cost me nothing at renewal time - all costs were recovered from the third party including the hire car.
Dealers are sharks, take all kinds of shortcuts. Proper bodyshops don't, my experience YMMV of course.

Did you tell your own insurance company ? if so you were very lucky as typically once you've had an accident your more likely to have another.
__________________
--
Neil J. //McRae -- Alive and Kicking -- neil at DOMINO.ORG --///M ARMY
M5 DCT CP Alpine White -- M135i Alpine White -- M4 DCT Alpine White
Appreciate 0
      11-07-2009, 09:25 AM   #28
steve-p
Second Lieutenant
United Kingdom
2
Rep
241
Posts

 
Drives: 2012 ActiveHybrid 5
Join Date: Mar 2008
Location: Newbury, UK

iTrader: (0)

Quote:
Originally Posted by Neil McRae View Post
Did you tell your own insurance company ? if so you were very lucky as typically once you've had an accident your more likely to have another.
Yes I did - in fact they paid for the repair and hire car and recovered their costs from the third party insurance company afterwards. I didn't have to do anything else and I got a letter confirming they had recovered all costs and there was no blame attached. Technically it wasn't really an accident, as it was a parking mishap and so I wasn't even in the car at the time, but the same thing happened when I lent a car to my dad a few years ago and someone drove into the back of it - again dealt with completely by my insurers and all costs recovered from the third party, and no increase in premium afterwards. Maybe all insurers are not equal.
Appreciate 0
      11-10-2009, 05:32 AM   #29
rjm8282
Private
rjm8282's Avatar
2
Rep
97
Posts

 
Drives: BMW 335i Coupe
Join Date: Sep 2009
Location: Reading UK

iTrader: (0)

Hi all,

The car has gone in today for repair. I'll let you know how good it is once finished. I have been given a Mercedes E Class. Its horrible!!! On the plus side, its got a better auto gearbox than BMW when it comes to smooth gear changes!
Appreciate 0
      11-11-2009, 05:55 PM   #30
rjm8282
Private
rjm8282's Avatar
2
Rep
97
Posts

 
Drives: BMW 335i Coupe
Join Date: Sep 2009
Location: Reading UK

iTrader: (0)

Hi all,

I spoke to the garage today and they said I can't have my old bumper back because it becomes the property of the insurance company. Surly thats not right? I can't see how that becomes the property of the insurance company? Any advice?
Appreciate 0
      11-11-2009, 07:01 PM   #31
edowen
Major
11
Rep
1,018
Posts

 
Drives: E90 320d Ed, 640d M, 5.0 TVR
Join Date: Nov 2008
Location: Uk

iTrader: (0)

Bull. Ask the insurance company to confirm to them (and you) that you can have the old one.
Appreciate 0
      11-12-2009, 02:02 PM   #32
steve-p
Second Lieutenant
United Kingdom
2
Rep
241
Posts

 
Drives: 2012 ActiveHybrid 5
Join Date: Mar 2008
Location: Newbury, UK

iTrader: (0)

As long as you are 100% happy with the repair, does it matter?
Appreciate 0
      11-13-2009, 04:21 AM   #33
edowen
Major
11
Rep
1,018
Posts

 
Drives: E90 320d Ed, 640d M, 5.0 TVR
Join Date: Nov 2008
Location: Uk

iTrader: (0)

it isnt anything to do with the repair, it is taking the old one (which the insurance company wont want) and getting a few hundred quid for it on ebay.
Appreciate 0
      11-13-2009, 10:10 AM   #34
rjm8282
Private
rjm8282's Avatar
2
Rep
97
Posts

 
Drives: BMW 335i Coupe
Join Date: Sep 2009
Location: Reading UK

iTrader: (0)

The garage got back to me yesterday in regards to the bumper. They are now saying the insurance engineer asked for photos and has only approved a repair. It makes you wonder if they were trying to pull a fast one, repair the bumper, say its had a new one and charge the full retail price for the cost.

At least ill get her back soon!
Appreciate 0
      11-13-2009, 10:23 AM   #35
rjm8282
Private
rjm8282's Avatar
2
Rep
97
Posts

 
Drives: BMW 335i Coupe
Join Date: Sep 2009
Location: Reading UK

iTrader: (0)

I had the bonnet up on the hire car today. Its a Merc E Class 09 plate V6. The engine is huge!!!
Appreciate 0
      11-13-2009, 12:41 PM   #36
edowen
Major
11
Rep
1,018
Posts

 
Drives: E90 320d Ed, 640d M, 5.0 TVR
Join Date: Nov 2008
Location: Uk

iTrader: (0)

Quote:
Originally Posted by rjm8282 View Post
The garage got back to me yesterday in regards to the bumper. They are now saying the insurance engineer asked for photos and has only approved a repair. It makes you wonder if they were trying to pull a fast one, repair the bumper, say its had a new one and charge the full retail price for the cost.

At least ill get her back soon!
Yup, rumbled. Crooks.
Appreciate 0
      11-13-2009, 02:33 PM   #37
beemerbird
Major General
beemerbird's Avatar
England
88
Rep
7,953
Posts

 
Drives: Merc diesel
Join Date: Oct 2007
Location: Yorkshire

iTrader: (0)

Garage List
Points on the right to Salvage:


The insurerís right to salvage arises only where the claim payment provides the policyholder with a complete indemnity. In all other circumstances disposal of the salvage is a matter for negotiation.

Insurers usually will have no qualms about taking over the wreckage of a vehicle in order to dispose of is as salvage. Whilst the insurers are taking over the responsibility for the vehicle (a responsibility which can be onerous since the insurers must take every step to prevent the wreckage from becoming a danger or nuisance to the public), they are also acquiring the opportunity to make the maximum possible use of the salvage; most insurers have arrangements for the sale of salvage to dealers or breakerís yards and will probably be able to obtain more for the wreckage than the insured could independently. The proceeds which the insurers receive from the sale will be set against the cost of the claim paid to the policyholder.
Appreciate 0
      11-14-2009, 02:49 AM   #38
Dr Dave
Zummerzet Zyder Drinker!
Dr Dave's Avatar
United Kingdom
63
Rep
5,541
Posts

 
Drives: '06 330D Le Mans Blue
Join Date: May 2009
Location: Somerset

iTrader: (3)

Garage List
Quote:
Originally Posted by doughboy View Post
No disrespect to dealers, but they always say that.

They get the mark-up on the new bumper (£500+) then they don't have to do any labour intensive (and skilled) repair work. Just an easy spray on new plastic and a bit of fitting time.

I would give Tony's reccomendation a go, a really GOOD repair shop will do a much better job than any dealer shop.

My Father in law ran a small garage and specialist repair spray shop for 40 years, he's retired now, but still does private repairs on Ferraris and Porsches etc as his skill and finish is better than the dealers can offer. (and 1/2 the price too).
Totally agree with bread-boy on this one. Find a decent small repair shop that does a decent job and has a good reccomendation.

I could reccomend two or three such places round here.
__________________
Appreciate 0
      11-14-2009, 04:53 AM   #39
M3-FAST
Defected to the dark side.....
M3-FAST's Avatar
England
84
Rep
5,791
Posts

 
Drives: BMW M5 LCi
Join Date: May 2007
Location: Stafford, UK

iTrader: (11)

Garage List
So your basically saying you would rather have a repaired bumper on your car than have a new one fitted? If my car got bumped and I would be fighting for a new bumper instead of having my old one patched up. It wasn't patched up before the accident so why should it be now?

As for 'old school' body shops I am afraid a lot of them have had there day. Repairing cars nowadays is a totally different process to what it used to be. I was in a bodyshop a few months ago and the guys there were telling me how they struggle now compared to the big boys. Insurance companies have set 'hours' for them to do the job (as recommended by manufacturers) and a lot of the smaller shops cannot do the job in that time. Cars are now made up of many dissimilar metals, all of different strengths and tensiles, to create crumple zones, etc. After an accident the bodyshop has to ensure that the correct strength metals are all back correctly to re-create a manufacturers crumple zone. Some are bolted, some are welded, some only need spot welding, some are designed to break easily, others not.

All the new paints are now all environmentally friendly but a bitch to work with. Specialist paints require different equipment and with modern mica and pearlescent finishes matching is more difficult.

I would say that the garage was gonna try and repair the bumper and claim for a new one - the OP asking for the part bak has got them rumbled me thinks!! Hope the OP gets his car sorted soon and he can hand that Merc back!!
Appreciate 0
      11-14-2009, 11:38 AM   #40
doughboy
Major General
doughboy's Avatar
United Kingdom
85
Rep
6,384
Posts

 
Drives: E91 335i Sold.
Join Date: Jan 2009
Location: UK

iTrader: (2)

You're right in some respects - Thats why the father in law stopped doing insurance work years ago, not because they couldn't do it, but because its all about ISO9001 reigistration and training certificates and courtesy cars and paperwork and all that bullshit instead of just doing a great job. Aluminum work & major structural repairs like crumple zones, have always been the remit of specialist body shops with chassis jigs etc. anyway, so not many small shops would ever have done that.

His bread and butter later on was private paying people, with nice cars, who want the best, careful job rather than some dealer spray shop monkey wacking on some new plastics or a wing.

Ultimately, the finish is all down to skilled preparation and the hand / eye of the sprayer - regardless of colour or finish.

Of course, everyone wants to screw the insurance companies and whoever was 'to blame' these days, maybe a bit of whiplash compo too?

But when paying yourself, or for minor repairs I'd rather use a skilled small shop where they do the best job and look after your car than some spray factory where noone gives a toss....

Last edited by doughboy; 11-14-2009 at 05:48 PM.
Appreciate 0
      11-14-2009, 11:55 AM   #41
rjm8282
Private
rjm8282's Avatar
2
Rep
97
Posts

 
Drives: BMW 335i Coupe
Join Date: Sep 2009
Location: Reading UK

iTrader: (0)

Hey all,

The car has been in since Wednesday last week and they believe it to be finished for Monday. He did say that its all about the preparation, thats the difference between a good job and a bad job. He also said after the repair that if he or I wasn't happy with the job, to go back to the insurance company for a new bumper.

See what Monday holds. Thanks everyone for you feedback, great info!
Appreciate 0
      11-14-2009, 05:49 PM   #42
doughboy
Major General
doughboy's Avatar
United Kingdom
85
Rep
6,384
Posts

 
Drives: E91 335i Sold.
Join Date: Jan 2009
Location: UK

iTrader: (2)

good stuff - pics please..

I've got to get mine in for a parking dink on the rear bumper soon...
Appreciate 0
      11-16-2009, 02:49 PM   #43
rjm8282
Private
rjm8282's Avatar
2
Rep
97
Posts

 
Drives: BMW 335i Coupe
Join Date: Sep 2009
Location: Reading UK

iTrader: (0)

Hi all,

Picked up the car today, but I didn't get it until around 17.00, so it was very dark. I will take some photos tomorrow and let you know what I think.
Appreciate 0
      11-22-2009, 11:32 AM   #44
rjm8282
Private
rjm8282's Avatar
2
Rep
97
Posts

 
Drives: BMW 335i Coupe
Join Date: Sep 2009
Location: Reading UK

iTrader: (0)

Pics as promised...
Attached Images
       
Appreciate 0
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 08:31 AM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST