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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > UK > UK Technical Forum > Turbo Knackered on 70,000 mile bmw



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      09-02-2010, 05:22 PM   #1
lemans 330d
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Turbo Knackered on 70,000 mile bmw

Went to my mates garage tonight and on the way i lost all power for a few minutes and thought shit where`s my turbo.
Got to my mates garage and we took the plastic covers off the engine and removed the pipe on the boost and guess what full of oil.
Them my mate took the pipe off the turbo and the wheel or shaft had quite a bit of play in it.

Any suggestions on how to approach stealer.

HELP GUYS!
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      09-03-2010, 04:25 AM   #2
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You in warranty or not?
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      09-03-2010, 05:39 AM   #3
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Assuming the car hasn't had a re-map (because they are sure to check), and has remained within the service network, even if out of warranty I reckon you can expect a good will gesture from BMW. However, they are sure to be looking for a cause such as use outside the design peramiters. If you got the car second hand, are you confident about it's history?

Put it back together, don't mantion that you went to your mates garage, go down to the dealer, act 'dumb' and see what they say.
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      09-03-2010, 06:59 AM   #4
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Quote:
Originally Posted by Falmouthboy View Post
Assuming the car hasn't had a re-map (because they are sure to check), and has remained within the service network, even if out of warranty I reckon you can expect a good will gesture from BMW. However, they are sure to be looking for a cause such as use outside the design peramiters. If you got the car second hand, are you confident about it's history?

Put it back together, don't mantion that you went to your mates garage, go down to the dealer, act 'dumb' and see what they say.
thanx for that.
i have been in discussions this morning and the dealer is looking at it tomorrow not free of course but to determine the fault and cause.
i have approached BMW UK so they are are aware of the situation.
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      09-03-2010, 07:00 AM   #5
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Originally Posted by - Paul - View Post
You in warranty or not?
not in warranty, just coming up to 4 years old with full main dealer history.
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      09-03-2010, 07:58 AM   #6
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That's a real bummer.

The e46 320d turbo used to give out because the crankcase breather filter would clog and pressurise the crankcase, starving the turbo of oil in the process.
BMW issued a modified filter which I replaced on my e46 each time I changed the air filter - it's buried in the back of the engine, you have to dismantle a lot of stuff to get at it... I ran the car without issue. I've seen the end result of a turbo letting go fully and it's a pretty messy sight.

Not sure if the e9x suffers from the same but it would be worth making some enquiries on whether it was ever changed as you have a full history from BWM it should show up. Ring another dealership and ask about it...
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      09-03-2010, 08:06 AM   #7
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A dealer is a very expensive alternative.

You can easily buy refurbished turbos online, do a Google.
And to replace them is fairly easy, a few hours tops.

Go to any indy, and it doesnt have to be a BMW specialist.
TDs are TDs, nowt special.
The dealer will bend you over, even with goodwill I bet its more than a turbo specialist.

Not uncommon on these cars, I know of two people in the last year locally who have busted a snail.
Steve.
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      09-03-2010, 12:34 PM   #8
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Dealer has just quoted me 1200 all in and will put in a claim for the goodwill.
If they pay 50% its not bad i dont think unless they pay nowt then its expensive.
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      09-03-2010, 01:38 PM   #9
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Quote:
Originally Posted by lemans320d View Post
Dealer has just quoted me 1200 all in and will put in a claim for the goodwill.
If they pay 50% its not bad i dont think unless they pay nowt then its expensive.

That's actually a good value price, considering that's all inclusive of the labour. Even better if there is some goodwill applied to the final invoice. The advantage of having BMW replace your turbos is that they will be warrantied for one year. And you will have the backup of the service network in the event something goes wrong with one of the oil or water lines (trust me, this is a major headache if a gasket is busted... have had it four times now on my turbos!)
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      09-04-2010, 04:59 AM   #10
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recovery company picked up the car this morning and its on its way to jct600 bradford as my local dealers didnt organise the job very well and nobody knew of it coming in so they have lost my business in the future.

Only concern i have is that ive been quoted 1200 for diagnosis,parts,fitting and a good will claim putting into BMW but if they dont accept i end up paying full bill when i could get it done 500 cheaper at an indy garage.

The secong thing is im paying for a diagnosis as part of the goodwill claim when i have had it diagnosed.
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      09-04-2010, 06:12 AM   #11
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I thought jct600 were an indy?
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      09-05-2010, 05:11 AM   #12
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Originally Posted by - Paul - View Post
I thought jct600 were an indy?
jct600 are the main bmw dealer in bradford along with many other frachises they have.
not an indy at 120 an hour along with the mini dealership in same complex.
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      09-08-2010, 12:39 PM   #13
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been on the phone with BMW UK for a number of hours over the past 4 days and they offered 23 goodwill discount leaving me paying a bill of 1177 for a new turbo so i told them to keep the money and i will be pulling car out of stealers tomorrow.

A lesson learnt is that full service history counts for nothing regarding loyalty and my point was they have maintaned my car from leaving the factory and i should not be having these problems at just under 4 years old with 70,000 miles and main dealer history.

I am now going to drag BMW through the mud and contact consumer direct and various other people to resolve this.

My car will not go to a main dealer again for service and i will scource good aftermarket parts.

They are nothing but a set of wankers who charge us the earth to drive a BMW and maintain it.
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      09-08-2010, 01:09 PM   #14
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Strikes me as the turbo wasn't fit for the purpose.
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      09-08-2010, 02:36 PM   #15
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Quote:
Originally Posted by Falmouthboy View Post
Assuming the car hasn't had a re-map (because they are sure to check), and has remained within the service network, even if out of warranty I reckon you can expect a good will gesture from BMW. However, they are sure to be looking for a cause such as use outside the design peramiters. If you got the car second hand, are you confident about it's history?

Put it back together, don't mantion that you went to your mates garage, go down to the dealer, act 'dumb' and see what they say.

They wont check mate.
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      09-08-2010, 03:32 PM   #16
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Originally Posted by dxb335d View Post
They wont check mate.
Hi carlos.

they dont even strip the car down to check a turbo just put it on a machine but its full history with no remap and it didnt get me anywhere.
my mate is stripping the turbo out for me and i will scource a second hand low mileage one.
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      09-08-2010, 03:43 PM   #17
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Quote:
Originally Posted by lemans320d View Post
been on the phone with BMW UK for a number of hours over the past 4 days and they offered 23 goodwill discount leaving me paying a bill of 1177 for a new turbo so i told them to keep the money and i will be pulling car out of stealers tomorrow.

A lesson learnt is that full service history counts for nothing regarding loyalty and my point was they have maintaned my car from leaving the factory and i should not be having these problems at just under 4 years old with 70,000 miles and main dealer history.

I am now going to drag BMW through the mud and contact consumer direct and various other people to resolve this.

My car will not go to a main dealer again for service and i will scource good aftermarket parts.

They are nothing but a set of wankers who charge us the earth to drive a BMW and maintain it.
I hope you get it repaired to your satisfaction at an indy. How often was the oil changed, mileage and age?
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      09-08-2010, 04:17 PM   #18
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Quote:
Originally Posted by lemans320d View Post
I am now going to drag BMW through the mud and contact consumer direct and various other people to resolve this.
There is no point, you will gain nothing but more headaches.

Rather than chance a used snail on this car, you may as well fit a refurb item with a waranty.
Or else you may be taking it all to pieces again ina few months, or even days.
A proper reworked part installed may only be a 500 or so.

Steve
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      09-09-2010, 07:01 AM   #19
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Originally Posted by Ant Man View Post
I hope you get it repaired to your satisfaction at an indy. How often was the oil changed, mileage and age?
full history when it needed doing it was all done but dont know how often.
the car has 70k just coming upto 4 years old.
every service was done as the car told me.
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      09-09-2010, 07:03 AM   #20
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Originally Posted by m1bjr View Post
There is no point, you will gain nothing but more headaches.

Rather than chance a used snail on this car, you may as well fit a refurb item with a waranty.
Or else you may be taking it all to pieces again ina few months, or even days.
A proper reworked part installed may only be a 500 or so.

Steve
Fair point.
what i am doing is have my mate take the turbo out and then consider all options as until we do this it could be any one of 4 makes.
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      09-09-2010, 11:20 AM   #21
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how much is a new turbo and get a indy to fit it,51k miles and remap since new , have to start going to church on sundays lol
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      09-09-2010, 12:57 PM   #22
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Quote:
Originally Posted by lemans320d View Post
been on the phone with BMW UK for a number of hours over the past 4 days and they offered 23 goodwill discount leaving me paying a bill of 1177 for a new turbo so i told them to keep the money and i will be pulling car out of stealers tomorrow.

A lesson learnt is that full service history counts for nothing regarding loyalty and my point was they have maintaned my car from leaving the factory and i should not be having these problems at just under 4 years old with 70,000 miles and main dealer history.

I am now going to drag BMW through the mud and contact consumer direct and various other people to resolve this.

My car will not go to a main dealer again for service and i will scource good aftermarket parts.

They are nothing but a set of wankers who charge us the earth to drive a BMW and maintain it.

23!!!! What an insult - better to offer nothing than a measly 20 notes!!!!!
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