E90Post
 


European Auto Source
 
BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > New & Preowned BMW Ordering / Pricing / Tracking Information Forum (including European Delivery) > BMW Dealer Reviews + Ratings Forum > Life Quality BMW - Brooklyn NY



Reply
 
Thread Tools Search this Thread
      03-11-2010, 01:48 PM   #1
burberry
Too Poor To Drive
 
Drives: E93 M3
Join Date: Nov 2009
Location: Brooklyn, NY

Posts: 1,975
iTrader: (3)

Life Quality BMW - Brooklyn NY

Ok, this is my first time taking my car there for service and it's horrible. My adviser is some #$@# named Nick Giordano. So I dropped off my car yesterday morning at 9 AM (with an appointment from the day before). He tells me that they're gonna run diagnostics and give me an update by today. So he doesn't call me. I e-mail him and he tells me that he hasn't even started on my car yet...

That is not the only reason why I'm so frustrated. I e-mail him asking for some more information and if he can give me a loaner car. He doesn't even respond.

Anyone else have experience with Life Quality BMW? Or knows of an adviser that actually does their job?
__________________
burberry is offline   United_States
0
Reply With Quote
      03-11-2010, 01:49 PM   #2
Express
Major General
 
Express's Avatar
 
Drives: 06 330i
Join Date: Dec 2008
Location: The Promise Land

Posts: 8,701
iTrader: (17)

Garage List
2006 BMW 330i  [4.15]
send them a pipe bomb
Express is offline   Israel
0
Reply With Quote
      03-11-2010, 01:50 PM   #3
burberry
Too Poor To Drive
 
Drives: E93 M3
Join Date: Nov 2009
Location: Brooklyn, NY

Posts: 1,975
iTrader: (3)

Quote:
Originally Posted by express705 View Post
send them a pipe bomb
would be doing everyone a favor.
__________________
burberry is offline   United_States
0
Reply With Quote
      03-11-2010, 01:52 PM   #4
Express
Major General
 
Express's Avatar
 
Drives: 06 330i
Join Date: Dec 2008
Location: The Promise Land

Posts: 8,701
iTrader: (17)

Garage List
2006 BMW 330i  [4.15]
lol i go into any dealer, but i have e90 post stickers. they know i mean business. seriously..
Express is offline   Israel
0
Reply With Quote
      03-11-2010, 01:53 PM   #5
burberry
Too Poor To Drive
 
Drives: E93 M3
Join Date: Nov 2009
Location: Brooklyn, NY

Posts: 1,975
iTrader: (3)

Quote:
Originally Posted by express705 View Post
lol i go into any dealer, but i have e90 post stickers. they know i mean business. seriously..
damn i gotta get me one of those now.
__________________
burberry is offline   United_States
0
Reply With Quote
      03-11-2010, 01:54 PM   #6
Express
Major General
 
Express's Avatar
 
Drives: 06 330i
Join Date: Dec 2008
Location: The Promise Land

Posts: 8,701
iTrader: (17)

Garage List
2006 BMW 330i  [4.15]
do it.
Express is offline   Israel
0
Reply With Quote
      03-11-2010, 01:55 PM   #7
burberry
Too Poor To Drive
 
Drives: E93 M3
Join Date: Nov 2009
Location: Brooklyn, NY

Posts: 1,975
iTrader: (3)

Quote:
Originally Posted by express705 View Post
do it.
where'd you get em from? I think i contacted longtran about it, or it might've been someone else, but never received em.
__________________
burberry is offline   United_States
0
Reply With Quote
      03-11-2010, 01:55 PM   #8
Express
Major General
 
Express's Avatar
 
Drives: 06 330i
Join Date: Dec 2008
Location: The Promise Land

Posts: 8,701
iTrader: (17)

Garage List
2006 BMW 330i  [4.15]
i sell them... take a loot at my threads.
Express is offline   Israel
0
Reply With Quote
      03-11-2010, 01:57 PM   #9
burberry
Too Poor To Drive
 
Drives: E93 M3
Join Date: Nov 2009
Location: Brooklyn, NY

Posts: 1,975
iTrader: (3)

Quote:
Originally Posted by express705 View Post
i sell them... take a loot at my threads.
i see. let's just do it through here LOL. price?!
__________________
burberry is offline   United_States
0
Reply With Quote
      03-11-2010, 01:59 PM   #10
Express
Major General
 
Express's Avatar
 
Drives: 06 330i
Join Date: Dec 2008
Location: The Promise Land

Posts: 8,701
iTrader: (17)

Garage List
2006 BMW 330i  [4.15]
6.00 shipped.
Express is offline   Israel
0
Reply With Quote
      03-11-2010, 01:59 PM   #11
burberry
Too Poor To Drive
 
Drives: E93 M3
Join Date: Nov 2009
Location: Brooklyn, NY

Posts: 1,975
iTrader: (3)

a piece? u got a pic of how they look?
__________________
burberry is offline   United_States
0
Reply With Quote
      03-11-2010, 02:01 PM   #12
Express
Major General
 
Express's Avatar
 
Drives: 06 330i
Join Date: Dec 2008
Location: The Promise Land

Posts: 8,701
iTrader: (17)

Garage List
2006 BMW 330i  [4.15]
just look at my thread....
Express is offline   Israel
0
Reply With Quote
      03-11-2010, 02:02 PM   #13
Express
Major General
 
Express's Avatar
 
Drives: 06 330i
Join Date: Dec 2008
Location: The Promise Land

Posts: 8,701
iTrader: (17)

Garage List
2006 BMW 330i  [4.15]
http://www.e90post.com/forums/showthread.php?t=292866
Express is offline   Israel
0
Reply With Quote
      03-11-2010, 02:04 PM   #14
burberry
Too Poor To Drive
 
Drives: E93 M3
Join Date: Nov 2009
Location: Brooklyn, NY

Posts: 1,975
iTrader: (3)

PM'd
__________________
burberry is offline   United_States
0
Reply With Quote
      03-12-2010, 11:50 AM   #15
burberry
Too Poor To Drive
 
Drives: E93 M3
Join Date: Nov 2009
Location: Brooklyn, NY

Posts: 1,975
iTrader: (3)

Ok so this is the 3rd day my car stayed at BMW , and they're closed tomorrow and sunday. I STILL haven't got a call from the guy, he probably still hasn't started on it. I'll contact him later during the day.
__________________
burberry is offline   United_States
0
Reply With Quote
      03-12-2010, 12:25 PM   #16
Dmitriy@AUTOcouture
Major
 
Dmitriy@AUTOcouture's Avatar
 
Drives: carefully
Join Date: Dec 2006
Location: NYC

Posts: 1,134
iTrader: (3)

Why would you ever bring your car to Life Quality service? I wouldn't go there if my car broke down in front of their service shop.

Only go to Paul Miller, Park Ave, or Rallye.
Dmitriy@AUTOcouture is offline  
0
Reply With Quote
      03-12-2010, 01:21 PM   #17
jeveryday
Colonel
 
jeveryday's Avatar
 
Drives: 2007 Sparkling Graphite 335i
Join Date: Oct 2007
Location: Long Island, New York

Posts: 2,227
iTrader: (6)

wow i was actually considering buying a CPO from them... I have heard goo things abt the SA Andy Tse though.
jeveryday is offline   United_States
0
Reply With Quote
      03-13-2010, 12:30 PM   #18
burberry
Too Poor To Drive
 
Drives: E93 M3
Join Date: Nov 2009
Location: Brooklyn, NY

Posts: 1,975
iTrader: (3)

Quote:
Originally Posted by Dmitriy@AUTOcouture View Post
Why would you ever bring your car to Life Quality service? I wouldn't go there if my car broke down in front of their service shop.

Only go to Paul Miller, Park Ave, or Rallye.
too late now. and it was my first time bring the car in for service. i don't know if everyone there were such asses or if it was just that one guy Nick.

Since they don't open on Sat/Sun I would assume they'd give me an update by Friday on what's going on since I dropped the car off Wednesday morning. I e-mailed him and got NO response from him. never going back there again.


thanks for the tip though.
__________________
burberry is offline   United_States
0
Reply With Quote
      03-13-2010, 12:31 PM   #19
burberry
Too Poor To Drive
 
Drives: E93 M3
Join Date: Nov 2009
Location: Brooklyn, NY

Posts: 1,975
iTrader: (3)

Quote:
Originally Posted by jeveryday View Post
wow i was actually considering buying a CPO from them... I have heard goo things abt the SA Andy Tse though.
stay away from life quality dude. my friend bought one from there and told me he received horrible service.
__________________
burberry is offline   United_States
0
Reply With Quote
      03-13-2010, 01:15 PM   #20
Dmitriy@AUTOcouture
Major
 
Dmitriy@AUTOcouture's Avatar
 
Drives: carefully
Join Date: Dec 2006
Location: NYC

Posts: 1,134
iTrader: (3)

Quote:
Originally Posted by jeveryday View Post
wow i was actually considering buying a CPO from them... I have heard goo things abt the SA Andy Tse though.
Andy Tse is a good guy, and from a sales perspective they are very decent - I am very friendly with the owner of Life Quality. But from a service dept perspective, they are awful.
Dmitriy@AUTOcouture is offline  
0
Reply With Quote
      03-13-2010, 01:20 PM   #21
Mallard
4 pot warrior
 
Mallard's Avatar
 
Drives: E90 318I
Join Date: Apr 2009
Location: DENMARK

Posts: 1,307
iTrader: (1)

Garage List
2006 e90  [5.00]
what was the car going in for ?
why was it having diagnostics?
__________________

Been there, done that, wanna do it again
Mallard is offline   No_Country
0
Reply With Quote
      03-13-2010, 01:31 PM   #22
burberry
Too Poor To Drive
 
Drives: E93 M3
Join Date: Nov 2009
Location: Brooklyn, NY

Posts: 1,975
iTrader: (3)

Quote:
Originally Posted by Mallard View Post
what was the car going in for ?
why was it having diagnostics?
hpfp
__________________
burberry is offline   United_States
0
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 12:33 PM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST