E90Post
 


GT Haus
 
BMW 3-Series (E90 E92) Forum > E90 / E92 / E93 3-series Powertrain and Drivetrain Discussions > NA Engine (non-turbo) / Drivetrain / Exhaust Modifications > ARMA Supercharger N52 - Offical Dyno 291BHP 323i!



Reply
 
Thread Tools Search this Thread
      01-20-2012, 09:56 PM   #287
jokers_greg
Master of Montego Blue
 
jokers_greg's Avatar
 
Drives: 2008 BMW 323i
Join Date: Jan 2012
Location: Canada

Posts: 255
iTrader: (4)

Garage List
2008 BMW 323i  [0.00]
Quote:
Originally Posted by ///Mystique View Post
Ok. But I doubt I have any thing to update.
Until now, I have yet to hear from them, not even a follow up call.
What more can I update.
I understand, I just meant if the (highly unlikely) scenario occurs where they actually do get back to you, and apologize for what's gone on, and reimburse you.
jokers_greg is offline   Canada
0
Reply With Quote
      01-21-2012, 05:54 AM   #288
///Mystique
Registered
 
Drives: Mystic E90
Join Date: Jan 2012
Location: Singapore

Posts: 4
iTrader: (0)

Exclamation

Sure. To make fair statements, their engineer did call on me during troubleshooting. But that guy is only the technical guy and not someone who can make any business decision.

And what I am looking here are:

1) a courtesy call from their sales management (who was the chap who sold me the SC and handled my sales enquiry. This chap is also the son of the company owner.)

2) Send over their engineer to look at the problem, show me that the condition of the kit after installing for 2 months plus (ie to show me that there is no metal decay)

3) troubleshoot, resolve all the problems and re-tune with no additional costs whether replacement of parts or labour

If I get any update, I will inform you bros.*

If I don't hear from them, I intend to write a review on our local auto magazines. I just hope no one end up like <Lightning> and myself <///Mystique>.

Quote:
Originally Posted by jokers_greg View Post
I understand, I just meant if the (highly unlikely) scenario occurs where they actually do get back to you, and apologize for what's gone on, and reimburse you.
///Mystique is offline  
0
Reply With Quote
      01-21-2012, 05:56 AM   #289
///Mystique
Registered
 
Drives: Mystic E90
Join Date: Jan 2012
Location: Singapore

Posts: 4
iTrader: (0)

Exclamation

Sure. To make fair statements, their engineer did call on me during troubleshooting. But that guy is only the technical guy and not someone who can make any business decision.

And what I am looking here are:

1) a courtesy call from their sales management (who was the chap who sold me the SC and handled my sales enquiry. This chap is also the son of the company owner.)

2) Send over their engineer to look at the problem, show me that the condition of the kit after installing for 2 months plus (ie to show me that there is no metal decay)

3) troubleshoot, resolve all the problems and re-tune with no additional costs whether replacement of parts or labour or travel expenses*

If I get any update, I will inform you bros.*

If I don't hear from them, I intend to write a review on our local auto magazines. I just hope no one end up like <Lightning> and myself <///Mystique>.

Quote:
Originally Posted by jokers_greg View Post
I understand, I just meant if the (highly unlikely) scenario occurs where they actually do get back to you, and apologize for what's gone on, and reimburse you.
///Mystique is offline  
0
Reply With Quote
      01-21-2012, 06:42 PM   #290
onephattai
Private First Class
 
Drives: e90
Join Date: Jul 2011
Location: San Jose, CA

Posts: 176
iTrader: (0)

It's time to bug ESS for a SC kit again! lets call them up folks!
onephattai is offline  
0
Reply With Quote
      02-12-2012, 07:36 PM   #291
fieldtech007
BMW Enthusiast
 
fieldtech007's Avatar
 
Drives: BMW Z4M Roadster 3.2L (e85)
Join Date: Dec 2009
Location: Sydney

Posts: 23
iTrader: (0)

Update from ARMA

As i said i would get back with info
Here is the info direct from ARMA

Dear ______


Sorry for my late reply. We just came back from our holidays of Chinese New Year.

Our technician who developed the supercharger has been in this car-tuning field for more than 20 years.
He went to Singapore to make an on-the-spot investigation, according to his judgement, it's indeed an incident that FOD caused the supercharger burst.

The customer did change the new air intake, our point is not the new changed part, we think everyone should focus on the action of "Disassembling".
He did not inform us and then replace the parts by himself. (If he can tell us in advance, maybe we can remind him to notice everything he should be careful.) So it's really difficult for us to compensate for all loss.

We deeply understand QUALITY means everything for business nowadays. So if the turbine has bad quality(mechanical fatigue) , we dare not to sell this product on the market.

From the beginning we have sincerity to compensate him a new turbine, but he said he didn't want it anymore, then asked for large refund including whole repair cost...

ARMA
fieldtech007 is offline   Australia
0
Reply With Quote
      02-13-2012, 01:35 AM   #292
mapleridge
Banned
 
Drives: E90 N52 AT
Join Date: Apr 2011
Location: Vancouver, BC

Posts: 2,681
iTrader: (4)

sorry. the facts of this case are still not clear. A clear timeline of events is needed. If the intake was changed and the failure happened days, weeks or months later then I can't buy that filter change story.
mapleridge is offline  
0
Reply With Quote
      02-13-2012, 01:59 AM   #293
e90pilot
Freight Dawg
 
e90pilot's Avatar
 
Drives: E90 325i
Join Date: Jul 2005
Location: Oakland, CA

Posts: 2,095
iTrader: (3)

Quote:
Originally Posted by fieldtech007 View Post
As i said i would get back with info
Here is the info direct from ARMA

Dear ______


Sorry for my late reply. We just came back from our holidays of Chinese New Year.

Our technician who developed the supercharger has been in this car-tuning field for more than 20 years.
He went to Singapore to make an on-the-spot investigation, according to his judgement, it's indeed an incident that FOD caused the supercharger burst.

The customer did change the new air intake, our point is not the new changed part, we think everyone should focus on the action of "Disassembling".
He did not inform us and then replace the parts by himself. (If he can tell us in advance, maybe we can remind him to notice everything he should be careful.) So it's really difficult for us to compensate for all loss.

We deeply understand QUALITY means everything for business nowadays. So if the turbine has bad quality(mechanical fatigue) , we dare not to sell this product on the market.

From the beginning we have sincerity to compensate him a new turbine, but he said he didn't want it anymore, then asked for large refund including whole repair cost...

ARMA
Lmao! These guys are unbelievable!
__________________
--Marcelo
'06 Arctic Metallic 325i | Sport Package | 6MT | Dinan Stage III suspension | Dinan exhaust | 330i manifold swap! Click here! | Active Autowerke tune | 135i Brake Calipers | Deiselboost caliper brackets | E46 M3 front rotors
e90pilot is offline   United_States
0
Reply With Quote
      02-13-2012, 03:22 AM   #294
RazRokz.!
Lieutenant
 
RazRokz.!'s Avatar
 
Drives: 07 JET BLACK BMW 328i
Join Date: Aug 2011
Location: BELGIUM

Posts: 544
iTrader: (0)

Update:

Word on the streets is that The Three Stooges have decided to give up their life long careers in acting to create superchargers for the members of e90post.

Their company name ---> ARMA
__________________
l-2007 Jet Black E90-l-Heated Seats-l-Injen Short Ram Intake-l-Kicker Audio-l-Tablet Pc Integration-l-19" Avant Garde M310-l-Falken 452-l-Depo Projectors-l-Depo Blacklines-l-M3 Replica Front Bumper-l-Canbus HID Headlights & Foglights-l-20% Tint All Around-l
RazRokz.! is offline  
0
Reply With Quote
      02-13-2012, 08:43 AM   #295
MaximusJ
Colonel
 
MaximusJ's Avatar
 
Drives: 325i 2006
Join Date: Jul 2010
Location: Quebec, Canada

Posts: 2,122
iTrader: (19)

Garage List
'06 E90  [3.72]
Quote:
Originally Posted by mapleridge View Post
sorry. the facts of this case are still not clear. A clear timeline of events is needed. If the intake was changed and the failure happened days, weeks or months later then I can't buy that filter change story.
Yep; looks like there's a third version of that story; the truth. And it wasnt been told yet.
MaximusJ is offline   Canada
0
Reply With Quote
      02-13-2012, 01:00 PM   #296
TSM330i
2006 330i, TSM, Black, manual, sport
 
TSM330i's Avatar
 
Drives: E90 330i, E86 Z4 3.0si
Join Date: Nov 2005
Location: Chester Springs, PA

Posts: 3,012
iTrader: (2)

Quote:
Originally Posted by fieldtech007 View Post
As i said i would get back with info
Here is the info direct from ARMA

Dear ______


Sorry for my late reply. We just came back from our holidays of Chinese New Year.

Our technician who developed the supercharger has been in this car-tuning field for more than 20 years.
He went to Singapore to make an on-the-spot investigation, according to his judgement, it's indeed an incident that FOD caused the supercharger burst.

The customer did change the new air intake, our point is not the new changed part, we think everyone should focus on the action of "Disassembling".
He did not inform us and then replace the parts by himself. (If he can tell us in advance, maybe we can remind him to notice everything he should be careful.) So it's really difficult for us to compensate for all loss.

We deeply understand QUALITY means everything for business nowadays. So if the turbine has bad quality(mechanical fatigue) , we dare not to sell this product on the market.

From the beginning we have sincerity to compensate him a new turbine, but he said he didn't want it anymore, then asked for large refund including whole repair cost...

ARMA
I have one question: Where was he working in the car tuning field for the last 20 years? I'm assuming NOT in China.
__________________
2006 330i, TSM, Black, Sport, JIC Cross Coil-Overs, UUC Sways, 18" Advan RS, Mich PSS 255/265, BMW Electric Steering Wheel, Rogue shifter, M-Tech front, CF emblems, Dinan TB, Intake, exhaust, strut bar, Stoptech BBK, LSD, M3 susp., LUX 5, CF Hood and CSL, Sparco Seats, AA tune, CF Roof
TSM330i is offline   United_States
0
Reply With Quote
      02-13-2012, 01:37 PM   #297
e90pilot
Freight Dawg
 
e90pilot's Avatar
 
Drives: E90 325i
Join Date: Jul 2005
Location: Oakland, CA

Posts: 2,095
iTrader: (3)

Being an expert in tuning cars does not make you an expert in metallurgy. I've spoken with people who have actual experience and training in analyzing metal fatigue/damage in aircraft accidents. Even they say it's very difficult to say weather it was FOD or defect that caused the failure simply by looking at the photos of the compressor. The impact point ARMA points to is a joke. The compressor suffered a massive failure that sent pieces everywhere. you can't tell what caused which impact marks, debris from the failing compressor or FOD.

ARMA has not conducted a proper investigation. Now if they want to claim a breach of warranty contract, fine. That's a different story. But to come on this forum and say "don't feed the troll," to a customer and to potential customers is pretty ballsy not to mention trying to convince everyone that the failure was caused by FOD with a clearly half-assed investigation. If that's the way they want to conduct business, fine again. It's not mine or any of our place to tell them how it run their business.
__________________
--Marcelo
'06 Arctic Metallic 325i | Sport Package | 6MT | Dinan Stage III suspension | Dinan exhaust | 330i manifold swap! Click here! | Active Autowerke tune | 135i Brake Calipers | Deiselboost caliper brackets | E46 M3 front rotors
e90pilot is offline   United_States
0
Reply With Quote
      02-13-2012, 05:20 PM   #298
fieldtech007
BMW Enthusiast
 
fieldtech007's Avatar
 
Drives: BMW Z4M Roadster 3.2L (e85)
Join Date: Dec 2009
Location: Sydney

Posts: 23
iTrader: (0)

Well i inquired directly with them for the member on this forum and i didn't even sell the part!

I tried to help where i can. You guys want to keep bad mouthing the company that's fine, at least i know at my end even though not responsible for this case... I tried to help. I also know that these products are top notch and the defaming is not appreciated.

I am not going to try anymore. You guys can sort it out yourselves.
fieldtech007 is offline   Australia
0
Reply With Quote
      02-15-2012, 03:30 PM   #299
TSM330i
2006 330i, TSM, Black, manual, sport
 
TSM330i's Avatar
 
Drives: E90 330i, E86 Z4 3.0si
Join Date: Nov 2005
Location: Chester Springs, PA

Posts: 3,012
iTrader: (2)

Quote:
Originally Posted by fieldtech007 View Post
Well i inquired directly with them for the member on this forum and i didn't even sell the part!

I tried to help where i can. You guys want to keep bad mouthing the company that's fine, at least i know at my end even though not responsible for this case... I tried to help. I also know that these products are top notch and the defaming is not appreciated.

I am not going to try anymore. You guys can sort it out yourselves.
Top notch product?
Answer me this: Where did they source those 20 year old superchargers from? That design went out a LONG time ago! It's ancient.

I know for a fact that there are reputable supercharger companies working on a solution for us and they will NOT be using these antiquated parts!
__________________
2006 330i, TSM, Black, Sport, JIC Cross Coil-Overs, UUC Sways, 18" Advan RS, Mich PSS 255/265, BMW Electric Steering Wheel, Rogue shifter, M-Tech front, CF emblems, Dinan TB, Intake, exhaust, strut bar, Stoptech BBK, LSD, M3 susp., LUX 5, CF Hood and CSL, Sparco Seats, AA tune, CF Roof
TSM330i is offline   United_States
0
Reply With Quote
      02-16-2012, 01:30 AM   #300
mapleridge
Banned
 
Drives: E90 N52 AT
Join Date: Apr 2011
Location: Vancouver, BC

Posts: 2,681
iTrader: (4)

Quote:
Originally Posted by AW325xi View Post
I know for a fact that there are reputable supercharger companies working on a solution for us and they will NOT be using these antiquated parts!
share the facts my friend.
mapleridge is offline  
0
Reply With Quote
      02-16-2012, 09:13 AM   #301
TSM330i
2006 330i, TSM, Black, manual, sport
 
TSM330i's Avatar
 
Drives: E90 330i, E86 Z4 3.0si
Join Date: Nov 2005
Location: Chester Springs, PA

Posts: 3,012
iTrader: (2)

Quote:
Originally Posted by mapleridge View Post
share the facts my friend.
VF Engineering and ESS are working on it. No promises, but I'll contact them again to see if there are any updates.

http://www.e90post.com/forums/showthread.php?t=557966
__________________
2006 330i, TSM, Black, Sport, JIC Cross Coil-Overs, UUC Sways, 18" Advan RS, Mich PSS 255/265, BMW Electric Steering Wheel, Rogue shifter, M-Tech front, CF emblems, Dinan TB, Intake, exhaust, strut bar, Stoptech BBK, LSD, M3 susp., LUX 5, CF Hood and CSL, Sparco Seats, AA tune, CF Roof
TSM330i is offline   United_States
0
Reply With Quote
      02-16-2012, 10:20 AM   #302
t1mmy
Second Lieutenant
 
Drives: BMW 328i 2008 Sport
Join Date: Aug 2009
Location: Austin, TX

Posts: 247
iTrader: (0)

Quote:
Originally Posted by AW325xi View Post
VF Engineering and ESS are working on it. No promises, but I'll contact them again to see if there are any updates.

http://www.e90post.com/forums/showthread.php?t=557966
I wouldn't call that a fact, just good conversation
__________________
BMW 328i 2008, 6MT, Perf Exh + Perf Int, Continental DWS and BMW Perf SSK
t1mmy is offline  
0
Reply With Quote
      02-16-2012, 11:15 AM   #303
TSM330i
2006 330i, TSM, Black, manual, sport
 
TSM330i's Avatar
 
Drives: E90 330i, E86 Z4 3.0si
Join Date: Nov 2005
Location: Chester Springs, PA

Posts: 3,012
iTrader: (2)

Quote:
Originally Posted by t1mmy View Post
I wouldn't call that a fact, just good conversation
The fact is they are working on it. I didn't say it was a fact they were going to produce it. R&D takes time and if it's not advantageous for them, then it won't be produced.
__________________
2006 330i, TSM, Black, Sport, JIC Cross Coil-Overs, UUC Sways, 18" Advan RS, Mich PSS 255/265, BMW Electric Steering Wheel, Rogue shifter, M-Tech front, CF emblems, Dinan TB, Intake, exhaust, strut bar, Stoptech BBK, LSD, M3 susp., LUX 5, CF Hood and CSL, Sparco Seats, AA tune, CF Roof
TSM330i is offline   United_States
0
Reply With Quote
      02-16-2012, 10:26 PM   #304
mapleridge
Banned
 
Drives: E90 N52 AT
Join Date: Apr 2011
Location: Vancouver, BC

Posts: 2,681
iTrader: (4)

Quote:
Originally Posted by AW325xi View Post
The fact is they are working on it. I didn't say it was a fact they were going to produce it. R&D takes time and if it's not advantageous for them, then it won't be produced.
Thanks for sharing. I sent them an email so I can say I did something about it.
mapleridge is offline  
0
Reply With Quote
      03-02-2012, 11:27 AM   #305
scedbimmertoy
New Member
 
Drives: 330
Join Date: Dec 2011
Location: nyc

Posts: 9
iTrader: (0)

TRA

My Fellow Americans,
I have just approved the sale under the Taiwan Relations Act of 1979 to retrofit 145 of Taiwan’s F-16 A/B fighter jets. BTW, we get to buy 100 units of the post WWII design superchargers from ARMA.
scedbimmertoy is offline  
0
Reply With Quote
      03-02-2012, 11:49 AM   #306
scedbimmertoy
New Member
 
Drives: 330
Join Date: Dec 2011
Location: nyc

Posts: 9
iTrader: (0)

TRA

My Fellow Americans,
I have just approved the sale under the Taiwan Relations Act of 1979 to retrofit 145 of Taiwan’s F-16 A/B fighter jets. BTW, we get to buy 100 units of the post WWII design superchargers from ARMA.
scedbimmertoy is offline  
0
Reply With Quote
      03-02-2012, 06:53 PM   #307
TwinT1addict
Major
 
TwinT1addict's Avatar
 
Drives: 2008 135i
Join Date: Apr 2008
Location: Stamford, CT

Posts: 1,468
iTrader: (13)

Garage List
2008 135i  [3.50]
Send a message via AIM to TwinT1addict
:
TwinT1addict is offline   United_States
0
Reply With Quote
      03-06-2012, 03:34 PM   #308
lightning
Second Lieutenant
 
Drives: BMW 1M AW
Join Date: Sep 2009
Location: Singapore

Posts: 218
iTrader: (0)

Quote:
Originally Posted by fieldtech007 View Post
As i said i would get back with info
Here is the info direct from ARMA

Dear ______


Sorry for my late reply. We just came back from our holidays of Chinese New Year.

Our technician who developed the supercharger has been in this car-tuning field for more than 20 years.
He went to Singapore to make an on-the-spot investigation, according to his judgement, it's indeed an incident that FOD caused the supercharger burst.

The customer did change the new air intake, our point is not the new changed part, we think everyone should focus on the action of "Disassembling".
He did not inform us and then replace the parts by himself. (If he can tell us in advance, maybe we can remind him to notice everything he should be careful.) So it's really difficult for us to compensate for all loss.

We deeply understand QUALITY means everything for business nowadays. So if the turbine has bad quality(mechanical fatigue) , we dare not to sell this product on the market.

From the beginning we have sincerity to compensate him a new turbine, but he said he didn't want it anymore, then asked for large refund including whole repair cost...

ARMA


sorry guys for the really really late reply. I have been working my ass off to pay off the cost of the supercharger and repairs. HAHA. but honestly, been really busy with work.

They did not sincerely compensate me a new turbine at all. If they did i wouldn't have been so fuming mad. They just claimed that it was my fault and pushed all the blame to the stupid painted intake. WTF right? anyway, i will post photos of my air intake in the next post. stay tuned.
lightning is offline  
0
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 03:11 AM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST