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BMW 3-Series (E90 E92) Forum > BIMMERPOST Universal Forums > General BMW News and Cars Discussion > BMW Roadside Assistance Smartphone App now available!



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      04-08-2010, 03:48 PM   #1
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BMW Roadside Assistance Smartphone App now available!

Woodcliff Lake, NJ – April 8, 2010 – BMW of North America, LLC today introduced a personalized smartphone application for its Roadside Assistance service in the United States. BMW Roadside Assistance is included as part of BMW Ultimate Service® with every new and Certified Pre-Owned BMW model, and is also available as a per-year subscription for older models. The free smartphone application, developed in partnership with Allstate Roadside Services, may be personalized by BMW owners and includes new functionality to enhance the overall BMW ownership experience. Unique to the sport-luxury marketplace, the new application is compatible with iPhone, BlackBerry®, and Android™ operating systems.

Key features of the new application include:
  • Compatibility with any registered BMW model in the United States (models from 1975 onward).
  • Expedited handling of BMW Roadside Assistance requests.
  • Automatic sharing of GPS location and vehicle details (color, model, etc.) between the BMW Roadside Assistance call center and the vehicle owner.
  • Direct telephone access to BMW contact information, including authorized BMW Centers, BMW Customer Relations, BMW Assist concierge/emergency services, and of course BMW Roadside Assistance.
“BMW Roadside Assistance has always been a leader in premium roadside services for the North American customer,” stated Dan Creed, Vice President, Aftersales, BMW of North America. “The new, free smartphone application will find appeal not only with our core enthusiast customer but will also prove a valuable tool for any BMW driver requiring the services of BMW Roadside Assistance.”

After downloading the application, BMW owners will access a number of custom settings so that their BMW vehicle(s) are properly managed in the application. Currently, up to four BMW vehicles may be imported to a single installation of the application. Each vehicle may be nicknamed, a unique photo may be associated to each vehicle, and the Vehicle Identification Number and color of each are also stored by the application.


The new application is available at http://www.roadsidemobile.com/bmw/.

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      04-08-2010, 04:14 PM   #2
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thats cool, imma DL now
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      04-08-2010, 04:22 PM   #3
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Just added it. pretty sweet lil app
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      04-08-2010, 04:33 PM   #4
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just downloaded it is pretty sweet
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      04-08-2010, 04:35 PM   #5
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Nice! also there's going to be an update to the iPhones with the 4.0 OS.
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      04-08-2010, 04:56 PM   #6
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This sucks... doesn't work on the iPhone 2G
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      04-08-2010, 05:03 PM   #7
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only works in the US i am guessing?
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      04-08-2010, 05:05 PM   #8
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      04-08-2010, 06:44 PM   #9
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weird... they said BMW North America released this app... but I can't find it in the Canadian app store... I guess Canada was dropped out of North America recently and no one told me about it?
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      04-08-2010, 06:50 PM   #10
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is it on itunes?
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      04-08-2010, 07:12 PM   #11
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Downloaded....
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      04-08-2010, 07:14 PM   #12
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sweet
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      04-08-2010, 09:33 PM   #13
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got it
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      04-08-2010, 09:35 PM   #14
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Quote:
Originally Posted by bimmer_335 View Post
is it on itunes?
Best way to find it is, use the application downloader from the iphone. Go to search and search "BMW Roadside".
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      04-08-2010, 10:51 PM   #15
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Just downloaded for Droid (need to go through website). We'll see how it works.
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      04-08-2010, 11:16 PM   #16
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Works pretty well for Android, as long as you don't open/close your hardware keyboard (if you have one).
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      04-08-2010, 11:54 PM   #17
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I dont think my car breaks down enough to make this worth while.
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      04-09-2010, 12:00 AM   #18
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Not working for Android powered MyTouch 3G at the moment...won't even download.

*edit* Would not download from Mytouch thru Yahoo mail...downloaded it using Gmail.
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      04-09-2010, 12:20 AM   #19
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I downloaded on my DROID, but it wouldn't let me register.

It kept failing. Anyone else got the same error?
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      04-09-2010, 09:15 AM   #20
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sweeet!
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      04-09-2010, 10:35 AM   #21
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Quote:
Originally Posted by DaRickSta81 View Post
weird... they said BMW North America released this app... but I can't find it in the Canadian app store... I guess Canada was dropped out of North America recently and no one told me about it?
App is only for American roadside assist customers. It will not allow us to enroll.
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      04-09-2010, 10:57 AM   #22
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could not register. looks like the network has problem.
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