BMW Roadside Assistance Smartphone App now available! - BMW 3-Series (E90 E92) Forum

Mark · 04-08-2010, 03:48 PM

Woodcliff Lake, NJ – April 8, 2010 – BMW of North America, LLC today introduced a personalized smartphone application for its Roadside Assistance service in the United States. BMW Roadside Assistance is included as part of BMW Ultimate Service® with every new and Certified Pre-Owned BMW model, and is also available as a per-year subscription for older models. The free smartphone application, developed in partnership with Allstate Roadside Services, may be personalized by BMW owners and includes new functionality to enhance the overall BMW ownership experience. Unique to the sport-luxury marketplace, the new application is compatible with iPhone, BlackBerry®, and Android™ operating systems.

Key features of the new application include:

Compatibility with any registered BMW model in the United States (models from 1975 onward).
Expedited handling of BMW Roadside Assistance requests.
Automatic sharing of GPS location and vehicle details (color, model, etc.) between the BMW Roadside Assistance call center and the vehicle owner.
Direct telephone access to BMW contact information, including authorized BMW Centers, BMW Customer Relations, BMW Assist concierge/emergency services, and of course BMW Roadside Assistance.

“BMW Roadside Assistance has always been a leader in premium roadside services for the North American customer,” stated Dan Creed, Vice President, Aftersales, BMW of North America. “The new, free smartphone application will find appeal not only with our core enthusiast customer but will also prove a valuable tool for any BMW driver requiring the services of BMW Roadside Assistance.”

After downloading the application, BMW owners will access a number of custom settings so that their BMW vehicle(s) are properly managed in the application. Currently, up to four BMW vehicles may be imported to a single installation of the application. Each vehicle may be nicknamed, a unique photo may be associated to each vehicle, and the Vehicle Identification Number and color of each are also stored by the application.

The new application is available at http://www.roadsidemobile.com/bmw/.

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tonmonde · 04-08-2010, 04:14 PM

thats cool, imma DL now

beyondriddick · 04-08-2010, 04:22 PM

Just added it. pretty sweet lil app

mkPOTO · 04-08-2010, 04:33 PM

just downloaded it is pretty sweet

Nutballa · 04-08-2010, 04:35 PM

Nice! also there's going to be an update to the iPhones with the 4.0 OS.

Chewy734 · 04-08-2010, 04:56 PM

This sucks... doesn't work on the iPhone 2G

BGM · 04-08-2010, 05:03 PM

only works in the US i am guessing?

Ash83 · 04-08-2010, 05:05 PM

kool

DaRickSta81 · 04-08-2010, 06:44 PM

weird... they said BMW North America released this app... but I can't find it in the Canadian app store... I guess Canada was dropped out of North America recently and no one told me about it?

bimmer_335 · 04-08-2010, 06:50 PM

is it on itunes?

E90SLAM · 04-08-2010, 07:12 PM

Downloaded....

lito · 04-08-2010, 07:14 PM

sweet

FrankoQ · 04-08-2010, 09:33 PM

got it

Nutballa · 04-08-2010, 09:35 PM

Quote:

Originally Posted by bimmer_335

is it on itunes?

Best way to find it is, use the application downloader from the iphone. Go to search and search "BMW Roadside".

Spazdoc · 04-08-2010, 10:51 PM

Just downloaded for Droid (need to go through website). We'll see how it works.

Itanius · 04-08-2010, 11:16 PM

Works pretty well for Android, as long as you don't open/close your hardware keyboard (if you have one).

JayKay335i · 04-08-2010, 11:54 PM

I dont think my car breaks down enough to make this worth while.

adrean8j · 04-09-2010, 12:00 AM

Not working for Android powered MyTouch 3G at the moment...won't even download.

*edit* Would not download from Mytouch thru Yahoo mail...downloaded it using Gmail.

ezt · 04-09-2010, 12:20 AM

I downloaded on my DROID, but it wouldn't let me register.

It kept failing. Anyone else got the same error?

/// Yr1of D1/// · 04-09-2010, 09:15 AM

sweeet!

2kaccordocoupe · 04-09-2010, 10:35 AM

Quote:

Originally Posted by DaRickSta81

weird... they said BMW North America released this app... but I can't find it in the Canadian app store... I guess Canada was dropped out of North America recently and no one told me about it?

App is only for American roadside assist customers. It will not allow us to enroll.

davidy1688 · 04-09-2010, 10:57 AM

could not register. looks like the network has problem.

04-08-2010, 03:48 PM	#1
Mark Administrator Drives: 1M Join Date: Mar 2005 Location: NY / Philly / Boston Posts: 3,864 iTrader: (1) Garage List 2011 BMW 1 Series M ... [4.04]	BMW Roadside Assistance Smartphone App now available! Woodcliff Lake, NJ – April 8, 2010 – BMW of North America, LLC today introduced a personalized smartphone application for its Roadside Assistance service in the United States. BMW Roadside Assistance is included as part of BMW Ultimate Service® with every new and Certified Pre-Owned BMW model, and is also available as a per-year subscription for older models. The free smartphone application, developed in partnership with Allstate Roadside Services, may be personalized by BMW owners and includes new functionality to enhance the overall BMW ownership experience. Unique to the sport-luxury marketplace, the new application is compatible with iPhone, BlackBerry®, and Android™ operating systems. Key features of the new application include: Compatibility with any registered BMW model in the United States (models from 1975 onward). Expedited handling of BMW Roadside Assistance requests. Automatic sharing of GPS location and vehicle details (color, model, etc.) between the BMW Roadside Assistance call center and the vehicle owner. Direct telephone access to BMW contact information, including authorized BMW Centers, BMW Customer Relations, BMW Assist concierge/emergency services, and of course BMW Roadside Assistance. “BMW Roadside Assistance has always been a leader in premium roadside services for the North American customer,” stated Dan Creed, Vice President, Aftersales, BMW of North America. “The new, free smartphone application will find appeal not only with our core enthusiast customer but will also prove a valuable tool for any BMW driver requiring the services of BMW Roadside Assistance.” After downloading the application, BMW owners will access a number of custom settings so that their BMW vehicle(s) are properly managed in the application. Currently, up to four BMW vehicles may be imported to a single installation of the application. Each vehicle may be nicknamed, a unique photo may be associated to each vehicle, and the Vehicle Identification Number and color of each are also stored by the application. The new application is available at http://www.roadsidemobile.com/bmw/. __________________ The new beast. BMW M5.
	Tweet

04-08-2010, 04:33 PM	#4
mkPOTO Mr. Nice Says Hello Drives: 1999 528I Join Date: Dec 2008 Location: Chicago Posts: 13,509 iTrader: (19) Garage List 2008 BMW E92 M3 [2.66] 1999 BMW E39 528i [2.20] 2007 BMW E92 335I [3.00]	just downloaded it is pretty sweet __________________ BMW E92 M3 EVOLVE Stage II \| EVOLVE X-Pipe \| EVOLVE E-Tronic Exhaust Macht Schnell Stage II intake \| KW V3 \| Volk TE37SL \| BMW Performance Spoiler

04-08-2010, 04:35 PM	#5
Nutballa Captain Drives: BMW 335i Join Date: Sep 2008 Location: Austin, Texas+ San Antonio Posts: 762 iTrader: (1)	Nice! also there's going to be an update to the iPhones with the 4.0 OS. __________________ BMW FTW! "Power is nothing without Control" - Pirelli.

04-08-2010, 04:56 PM	#6
Chewy734 Major General Drives: 2006 BMW 330i ZPP, ZSP Join Date: Dec 2008 Location: Cleveland, OH Posts: 6,605 iTrader: (15)	This sucks... doesn't work on the iPhone 2G __________________ Currently for sale: N/A

04-08-2010, 05:05 PM	#8
Ash83 Major Drives: 05' 325i/10' 135i/10' Audi A4 Join Date: Jan 2010 Location: Miami, FL Posts: 1,098 iTrader: (1)	kool __________________ Alpine White, Coral RED , Glacier Silver Aluminum trim, M sport, 6MT, NAV, HiFi, USB-iPod, Bluetooth

04-08-2010, 04:14 PM	#2
tonmonde Second Lieutenant Drives: e82, e93 Join Date: Aug 2007 Location: Los Angeles, CA Posts: 296 iTrader: (1)	thats cool, imma DL now

04-08-2010, 04:22 PM	#3
beyondriddick Petty Officer First Class Drives: JB4 Powered 09 135i Join Date: Mar 2008 Location: Tampa Bay area Posts: 355 iTrader: (0) Garage List 2009 135i [0.00]	Just added it. pretty sweet lil app

04-08-2010, 05:03 PM	#7
BGM Colonel Drives: F21 118d M Sport Join Date: Oct 2009 Location: Farnborough, UK Posts: 2,273 iTrader: (0)	only works in the US i am guessing?

04-08-2010, 06:44 PM	#9
DaRickSta81 Private First Class Drives: 2009 328xi Coupe Join Date: Jun 2009 Location: Toronto, Canada Posts: 196 iTrader: (4) Garage List 2009 328xi, e92 [0.00] 2006 325i, e90 [0.00]	weird... they said BMW North America released this app... but I can't find it in the Canadian app store... I guess Canada was dropped out of North America recently and no one told me about it?

04-08-2010, 06:50 PM	#10
bimmer_335 Captain Drives: 335i Coupe Join Date: Jul 2009 Location: Pittsburgh, PA Posts: 736 iTrader: (1)	is it on itunes?

04-08-2010, 07:12 PM	#11
E90SLAM Supreme Allied Commander Drives: A BBS WHORE Join Date: Jul 2007 Location: . Posts: 60,549 iTrader: (6) Garage List 2006 330i [4.67]	Downloaded.... __________________

04-08-2010, 07:14 PM	#12
lito Lieutenant Colonel Drives: CL9, E92 Join Date: May 2009 Location: DC metro Posts: 1,587 iTrader: (3)	sweet

04-08-2010, 09:33 PM	#13
FrankoQ Deny everything Drives: 2006 330i Join Date: Apr 2006 Location: Laurel, MD Posts: 11,276 iTrader: (4) Garage List 2006 330i [0.00]	got it __________________ I need a drink

04-08-2010, 10:51 PM	#15
Spazdoc Major Drives: 2007 E90 335i - Montego Join Date: Jan 2007 Location: Evanston, IL Posts: 1,151 iTrader: (7) Garage List 2007 335i [0.00]	Just downloaded for Droid (need to go through website). We'll see how it works.

04-08-2010, 11:16 PM	#16
Itanius Lieutenant Drives: Dreaming Join Date: Mar 2010 Location: AZ Posts: 566 iTrader: (4)	Works pretty well for Android, as long as you don't open/close your hardware keyboard (if you have one).

04-08-2010, 11:54 PM	#17
JayKay335i Banned Drives: ///M323 DCT Join Date: Apr 2009 Location: North Dakota; its best DUHHHHHH Posts: 5,049 iTrader: (1)	I dont think my car breaks down enough to make this worth while.

04-09-2010, 12:20 AM	#19
ezt Enlisted Member Drives: '09 335i Covertible Join Date: Dec 2009 Location: Los Angeles Posts: 39 iTrader: (1)	I downloaded on my DROID, but it wouldn't let me register. It kept failing. Anyone else got the same error?

04-09-2010, 09:15 AM	#20
/// Yr1of D1/// BMW Technician Drives: 135i Join Date: Aug 2009 Location: Northern VA Posts: 829 iTrader: (2)	sweeet!

04-09-2010, 10:57 AM	#22
davidy1688 Private Drives: BMW X5 e70 Join Date: Nov 2007 Location: California Posts: 70 iTrader: (0)	could not register. looks like the network has problem.

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