E90Post
 


MINHS Auto Care Center
 
BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > Vendor Comments/Review/Feedback Forum > ASR Engineering Bad Experience



Reply
 
Thread Tools Search this Thread
      05-10-2010, 10:01 AM   #1
GeorgeSmooth
Lieutenant
12

 
GeorgeSmooth's Avatar
 
Drives: 2008 E90 335i AT
Join Date: Feb 2008
Location: South Africa


Posts: 568
iTrader: (0)

Thumbs down ASR Engineering Bad Experience

Late December of last year I decided to place a order of the ASR Engineering Exhaust for my E60 M5 through a group buy occurring on the M5 Board. Prior to transferring the full amount via wire I asked when the exhaust will be shipped. The answer was early in January. I received my invoice on the 31.12.2009, what great service I thought. At this stage emails where exchanged and pm's at a rapid pace.
Payment was made on the 6.01.2010 and everything went down hill from there. To date I have not received the exhaust, I have actually asked for a refund several times without a response.
The excuses on the rare times Abid has communicated with the forum are starting with a problem with the boxes, to next week to next week to next week, to the secretary was pregnant etc. He did come on the forum and apologize for the bad service sometime in March and ensured everyone that next week they will get there exhausts. I think three exhausts out of the 100 he claims he was manufacturing to date have been shipped to the forum people. Some people are waiting 7 months for a refund. He still chooses not to communicate with anyone.

For anyone with a hour to read this is how it has gone down: http://www.m5board.com/vbulletin/m5-...group-buy.html
__________________
08 E90 335i AT RB Turbos -NX Wet Kit - Chiplogic Flash or Procede V5- M3 Diff - AE Exhaust- Forge Dv's - Helix Intercooler - AR DP's - P3 Boost Gauge - Vishnu Meth- Stett Chargepipe and CAI
09 C63
Appreciate 0
      05-10-2010, 11:20 AM   #2
jaza45
Banned
Colombia
19

 
Drives: 2008 LSB E90 335I
Join Date: Nov 2008
Location: MIAMI


Posts: 1,123
iTrader: (14)

Send a message via AIM to jaza45 Send a message via MSN to jaza45 Send a message via Yahoo to jaza45 Send a message via Skype™ to jaza45
Im not suprised...ASR sucks when it comes to producing anything, only their family members cars get their stuff, with them is more like pay and pray you get it....
Appreciate 0
      05-17-2010, 03:11 PM   #3
ar design
United_States
88

 
ar design's Avatar
 
Drives: 04 M3
Join Date: Jan 2008
Location: Denver, CO


Posts: 4,409
iTrader: (9)

Garage List
Send a message via AIM to ar design
Shocker.....
__________________
-Critter
Appreciate 0
      05-18-2010, 07:19 AM   #4
bulldog x6
Major General
65

 
Drives: x6 panzer
Join Date: Oct 2008
Location: probably work


Posts: 5,022
iTrader: (28)

http://www.e90post.com/forums/showth...&highlight=asr
Appreciate 0
      05-18-2010, 09:52 AM   #5
TurboSid
Colonel
29

 
TurboSid's Avatar
 
Drives: 2015 M4 MW/SO DCT
Join Date: Apr 2008
Location: Florida


Posts: 2,216
iTrader: (4)

Garage List
2008 335i  [0.00]
he might need to check with his accounting department...
__________________


2015 MW/SO M4 M-DCT [CURRENT]
2011 AW/CR 335is DCT FBO [SOLD]
2008 AW/CR 335i 6MT FBO [SOLD]
Appreciate 0
      05-20-2010, 08:09 AM   #6
Kareem335i
New Member
United_States
0

 
Kareem335i's Avatar
 
Drives: 335i
Join Date: Sep 2008
Location: Yonkers, NY


Posts: 18
iTrader: (0)

Send a message via AIM to Kareem335i
I have had the same experience and its been over a month since I was supposed to get my turbos I have now filed a complain with VISA...
__________________
335i Power
Appreciate 0
      05-25-2010, 12:18 PM   #7
IlChengis
once Treppiede
Italy
14

 
IlChengis's Avatar
 
Drives: 2009 E92 335i 6MT
Join Date: Aug 2008
Location: Miami and Atlanta


Posts: 865
iTrader: (4)

Abid's business practices leave much to be desired. He's been shady since his days @ SFP (South Florida Performance). I would steer clear from that individual.

-Walter
__________________
2009 E92 335i | 6MT | AlpWhite | CoralRed | AlumTrim | M-Sport | Nav | Logic7 | Alarm
'93 Civic Hatch | 5MT | MilRed | GrayCloth | NoTrim | 13" wheels | 2 Speakers | 67hp | ~40mpg
Appreciate 0
      05-25-2010, 12:29 PM   #8
ar design
United_States
88

 
ar design's Avatar
 
Drives: 04 M3
Join Date: Jan 2008
Location: Denver, CO


Posts: 4,409
iTrader: (9)

Garage List
Send a message via AIM to ar design
Quote:
Originally Posted by TurboSid View Post
he might need to check with his accounting department...
__________________
-Critter
Appreciate 0
      05-26-2010, 03:06 PM   #9
Kareem335i
New Member
United_States
0

 
Kareem335i's Avatar
 
Drives: 335i
Join Date: Sep 2008
Location: Yonkers, NY


Posts: 18
iTrader: (0)

Send a message via AIM to Kareem335i
I still have not had one phone call from Abid to hear about my refund or the progress of the turbos. I seriously need some advise on how to get my money back from this guy and only after about 10 E-Mails he then sent me a invoice. And he sent me an email stating I have breched his contract by wanting my money back because he said it was a non refundable deposit but he has exceeded his promise time of delivery which was 3 weeks. HELP PLEASE ! ! ! !
__________________
335i Power
Appreciate 0
      05-27-2010, 04:15 AM   #10
XiaoDeeDeee
Banned
5

 
Drives: e95 399is
Join Date: Jan 2010
Location: USA


Posts: 48
iTrader: (1)

Send a message via AIM to XiaoDeeDeee
Quote:
Originally Posted by ar design View Post
Shocker.....
Dude when I first read this thread I read your username too quickly and thought you were ASR...

I was like...REALLY? All ASR has to say is "Shocker....."????
Appreciate 0
      05-27-2010, 04:19 AM   #11
Doughboii
Lieutenant
United_States
4

 
Doughboii's Avatar
 
Drives: 12' M3│15' GL63
Join Date: Jan 2010
Location: SoCal


Posts: 432
iTrader: (1)

Garage List
1995 M3  [0.00]
2015 GL63 AMG  [0.00]
2012 M3  [0.00]
Ouch...
Appreciate 0
      05-27-2010, 05:29 AM   #12
Kit523
Major General
Hong Kong
104

 
Kit523's Avatar
 
Drives: 2009 AW E90 M3
Join Date: Feb 2006
Location: B.C. Vancouver


Posts: 6,890
iTrader: (25)

Well this is what happen to one of the e90postmember as well.
but somehow he got ban after making a thread asking for help.

I think you should fly over to there and talk to him in person or get a lawyer or something
Appreciate 0
      05-27-2010, 08:34 AM   #13
ghosthi32
Banned
25

 
Drives: Water camel
Join Date: Dec 2009
Location: strait of hormuz


Posts: 2,516
iTrader: (0)

asr is a huge fail. shouldn't be in business.
Appreciate 0
      05-27-2010, 09:51 AM   #14
ar design
United_States
88

 
ar design's Avatar
 
Drives: 04 M3
Join Date: Jan 2008
Location: Denver, CO


Posts: 4,409
iTrader: (9)

Garage List
Send a message via AIM to ar design
Quote:
Originally Posted by XiaoDeeDeee View Post
Dude when I first read this thread I read your username too quickly and thought you were ASR...

I was like...REALLY? All ASR has to say is "Shocker....."????
LOL
__________________
-Critter
Appreciate 0
      08-17-2011, 01:59 AM   #15
GeorgeSmooth
Lieutenant
12

 
GeorgeSmooth's Avatar
 
Drives: 2008 E90 335i AT
Join Date: Feb 2008
Location: South Africa


Posts: 568
iTrader: (0)

I have decided to bring this issue back to the top for protection of the forum users.
A arrangement was made with Abid from ASR Engineering to refund my money in installments over a few months. I received US$500 of the US$3320 owed in December 2010. The balance was suppose to be sorted by February 2011.
Since then Abid has seized to respond to any communication. So I still have a amount of US$2830 outstanding to me and he has been sitting with the total value since January 2010.
What great treatment to a customer that paid up front the full amount when requested. I haven't even received the equivalent of what the shipping was meant to be on my exhaust purchase. Talk about a class act.
__________________
08 E90 335i AT RB Turbos -NX Wet Kit - Chiplogic Flash or Procede V5- M3 Diff - AE Exhaust- Forge Dv's - Helix Intercooler - AR DP's - P3 Boost Gauge - Vishnu Meth- Stett Chargepipe and CAI
09 C63
Appreciate 0
      08-22-2011, 06:02 PM   #16
E90MCF
Lieutenant Colonel
Canada
26

 
E90MCF's Avatar
 
Drives: 06' AW E90
Join Date: Apr 2011
Location: YYC


Posts: 1,544
iTrader: (1)

Quote:
Originally Posted by GeorgeSmooth View Post
I have decided to bring this issue back to the top for protection of the forum users.
A arrangement was made with Abid from ASR Engineering to refund my money in installments over a few months. I received US$500 of the US$3320 owed in December 2010. The balance was suppose to be sorted by February 2011.
Since then Abid has seized to respond to any communication. So I still have a amount of US$2830 outstanding to me and he has been sitting with the total value since January 2010.
What great treatment to a customer that paid up front the full amount when requested. I haven't even received the equivalent of what the shipping was meant to be on my exhaust purchase. Talk about a class act.
If it's been 1 2/3 years since the transaction and you're still waiting. . . It's more than obvious that they've spent your money when they accepted your offer of installments. . . I wouldn't have accepted nothing but a full refund.

It almost reminds me of a ponzi scheme. . . The way they take money with promise of return(high end exhaust) and then are unable to produce results(money or delivery of product) since they probably have no money left.

Sorry to hear of your circumstances.
__________________
- OEM Blacklines - 3M Di-Noc Matte Dry Carbon Vinyl Roof - 19x8.5/19x9.5 Miro M6 Replica 'Time Attack' - 17x8 OEM Style 159 Spider Spoke - Matte Black Grills - LED Interior Kit - License Plate LEDs - CF Roundels/Wheel Caps -
Appreciate 0
      08-22-2011, 06:05 PM   #17
kudos
Lieutenant
4

 
Drives: 2006 330i
Join Date: Jun 2011
Location: Florida


Posts: 473
iTrader: (2)

Have you lawyer call them up or send them a notice just as a scare tactic and see if they respond.
Appreciate 0
      08-22-2011, 06:38 PM   #18
lpphreakx06
Professional Moose Racer
Vietnam
101

 
lpphreakx06's Avatar
 
Drives: SG 335i E92
Join Date: Jul 2008
Location: Bellevue, Wa


Posts: 7,225
iTrader: (25)

Sounds like someone is having money problems.
__________________

BMW Dream Team PNW Chapter, member #1
|HP Autowerks | AR DESIGN | BMW PERFORMANCE | STOP TECH | Volk Racing| AMS | ARKYM
Appreciate 0
      08-22-2011, 08:28 PM   #19
bmwmthree
Captain
31

 
bmwmthree's Avatar
 
Drives: bmw
Join Date: Aug 2010
Location: so cal


Posts: 699
iTrader: (8)

George, why didn't you just dispute the charge with your credit card (assuming that was your method of payment)..
__________________
Quote:
Originally Posted by LuvMyRide View Post
And BMWM3 ..I will be filing a harrasment suit against you and/or charges. See you in court very very soon. Thanks.. Have fun with your nonsense.
Appreciate 0
      08-23-2011, 12:34 AM   #20
GeorgeSmooth
Lieutenant
12

 
GeorgeSmooth's Avatar
 
Drives: 2008 E90 335i AT
Join Date: Feb 2008
Location: South Africa


Posts: 568
iTrader: (0)

Quote:
Originally Posted by kudos View Post
Have you lawyer call them up or send them a notice just as a scare tactic and see if they respond.
I am based in South Africa so getting lawyers is not so easy for such a small amount.

Quote:
Originally Posted by bmwmthree View Post
George, why didn't you just dispute the charge with your credit card (assuming that was your method of payment)..
Paid by wire transfer.
__________________
08 E90 335i AT RB Turbos -NX Wet Kit - Chiplogic Flash or Procede V5- M3 Diff - AE Exhaust- Forge Dv's - Helix Intercooler - AR DP's - P3 Boost Gauge - Vishnu Meth- Stett Chargepipe and CAI
09 C63
Appreciate 0
      08-23-2011, 08:06 AM   #21
import36
Burrito bowl connoisseur
United_States
44

 
import36's Avatar
 
Drives: E92 335i MT, E46 M3 SMG
Join Date: Feb 2008
Location: Seven Cities


Posts: 3,434
iTrader: (1)

Garage List
2008 BMW 335i Coupe  [4.50]
2005 BMW M3  [5.00]
as great as their upgraded turbos seem to be for the 335i...i would not even consider them due to their huge fumble in the M5 community. sorry to hear your issues continue George...that really sucks.
__________________
Mods: Procede Rev3 9-10|AE Catless Dual Exhaust|AR Design Catless DPs|AMS FMIC|Stett Charge Pipe w/Tial BOV|Stett CAI|BMS OCC|BMS CDV|Volk TE37 SLs|KW V2 Coilovers|Cusco OS Strut Brace|Macht Schnell Stud Conversion|Work RS-R Lugnuts|Gloss Black Roof|Matte Black Kidney Grills|UED Lower Bumper Grills|OEM Aero Lip and Painted Reflectors|M3 Sideskirts| VRS Decklid Aero Spoiler|Gloss Black Roof|M Peformance Alcantara Steering Wheel(blue)|OSS V2.0 LED Angel Eyes|8000k HID Fog Lights|8000k MTEC Xenons
Appreciate 0
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 11:44 AM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST