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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > UK > UK Technical Forum > Dension iPod connector + BMW software update issue



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      08-01-2016, 02:29 PM   #1
ROBS3
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Dension iPod connector + BMW software update issue

Hi all, I just posted this in the main forum but thought I may have more luck here due to being a UK car...
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Hi all,

After a bit of urgent help please.
My 08 E90 (with i drive) is currently at the garage (main dealers, where it has been the last 7 days!) having the oxygen sensor, spark plugs and ignition coils replaced. Besides having the worst customer service I have ever experienced, they are saying that they cannot complete the necessary software upgrade because I have an aftermarket iPod connection connected! This was installed before I purchased the car however I know it to be a dension.

Does anyone have any experience with this that can help. I've looked online at the installation instructions and also called Dension themselves who say that the service module (that's in the glove box) needs to be switched but BMW are still struggling.

If anyone can help in anyway it would be much appreciated as they are saying they'll have to rip the while lot out!

Cheers all
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      08-01-2016, 04:21 PM   #2
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Hi as far as i know yes you have to disconnect the Device , at least i had to do it otherwise they would not flash my car, as i did not have a cd changer the car had to be updated by the installer of the dension to make it work, and i was advised by himself that if i had to go to Bmw service i would have to remove what he added , what i done was to ask BMW service personnel nicely to add the cd changer to my car VO , and from now on no more issues with that.

Hope this helps
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      08-01-2016, 05:23 PM   #3
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Thanks for your input, it certainly helps. Is it just a case of disconnecting it (rather than removing the whole unit)?
Also, what do you mean VO? Was it expensive to do?
I really can't believe how much hassle this is!

Really appreciate your feedback
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      08-01-2016, 06:16 PM   #4
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VO it's Vehicle Order, my car came with cd pre installation but no cd changer , so in order for the dension to work we had to had cd changer to to the VO in the car cic so the dension could be connected to the car via cd changer port ( optical cable)
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      08-01-2016, 06:26 PM   #5
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Thanks for clarifying stote.
I'll see what day 8 brings
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      08-02-2016, 02:15 AM   #6
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I can easy do update firmware in your car as is now.
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      08-02-2016, 04:05 AM   #7
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Quote:
Originally Posted by 2real4u View Post
I can easy do update firmware in your car as is now.
do you mean firmware update on the Dension or the car itself?
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      08-02-2016, 04:28 AM   #8
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Quote:
Originally Posted by 2real4u
I can easy do update firmware in your car as is now.
Would be great to get a response to my pm's mate
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      08-02-2016, 09:35 AM   #9
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Quote:
Originally Posted by ROBS3 View Post
do you mean firmware update on the Dension or the car itself?
Car
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      08-02-2016, 09:37 AM   #10
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Quote:
Originally Posted by omaragha View Post
Would be great to get a response to my pm's mate
Just PM ed
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      08-02-2016, 11:26 AM   #11
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Quote:
Originally Posted by 2real4u
Quote:
Originally Posted by omaragha View Post
Would be great to get a response to my pm's mate
Just PM ed
Nothing received mate ?
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      08-02-2016, 03:40 PM   #12
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Quote:
Originally Posted by omaragha View Post
Nothing received mate ?
PM me with your contact number.
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