If your fuel HPFP has failed, please open a case

roadkillrob · 07-24-2010, 07:45 AM

We really need to get the NHTSA to reopen their investigation and the only way to do that is to bombard them with complaints - open one for every fuel pump that fails, only 15 people have ever bothered to complain in the original case and they look a bit harder these days at things after the Toyota incidents. Make sure you make them understand on the form that if it failed in traffic how dangerous it was when it failed at speed, when passing or pulling into the line of traffic - they don't care about long cranks and limps in our driveways, they care about accidents or potential dangerous situations.

Report it here http://www-odi.nhtsa.dot.gov/ivoq/index.cfm only takes 2 or 3 minutes to fill out all the info - have your VIN ready though!

Also - there is an online petition that may be worth signing - every little bit helps http://www.petitiononline.com/fixpump/petition.html

Also - read Peter Cohan's Article here, great publicity for the issue (and bad for BMW) http://www.dailyfinance.com/story/au...ompa/19560998/

cb1111 · 07-24-2010, 08:15 AM

What I've been saying for years. The only way that the feds know that there is a problem.

Also, make sure that your complaint is well written. Don't complain about the dealer, don't make emotional statements ("I was fearing for my life") Be factual and use good grammar.

Provide pertinent information and leave out stuff that is unimportant ("I was driving on Main street and Walnut when...")

Don't use slang or phrases that could be misinterpreted.

For a good laugh, look at all the "Was driving down the street and the car sped up to 120mph. I was dodging traffic and was scared to death" complaints on Toyotas. It is obvious that many are just pulled out of thin air.

Nedim · 07-24-2010, 10:18 AM

Done

cb1111 · 07-25-2010, 09:18 AM

Quote:

Originally Posted by Nedim

Done

Thank you. For the rest of you reading this thread, I find it incredible that there are so many people complaining here about the problems with the HPFP, yet there are so few complaints with the Feds.

Accordingly, we can only come to two conclusions.

1. The problem is overblown and nobody here really has HPFP problems
2. People with HPFP problems are too lazy to file a complaint with the organization that matters.

This thread should be consistently at the top with bumps saying "I filed my complaint with NHTSA just now."

Or would you rather spend your time talking about:

1. cheesy looking headlights and angle [sic] eyes
2. mean dealers that refuse warranty service "only" because you added a zillion mods that caused the failure.
3. how to hide aforementioned mods from the dealers
4. why oversized wheels and tires are actually good for performance
5 why you should change your oil every 50 miles using non-approved oil.

NHTSA is understaffed and overworked. They can only follow-up on complaints when they learn about them. The more complaints the better.

Please file your complaint now and drop a note here when you've filed.

TheRox · 07-25-2010, 09:21 AM

lol

Dackz · 07-25-2010, 03:46 PM

Ill be adding to this when mine finally goes. The software fix has put a bandaid on it for now. Good link!

onefastman · 07-25-2010, 04:09 PM

Once mine goes I will file

Tochenzo · 07-25-2010, 04:47 PM

Just got my first long crank, hopefully will be able to file soon so I can move on with my life

jaxxx · 07-25-2010, 05:11 PM

Done

vasillalov · 07-25-2010, 05:42 PM

I just submitted mine for my first failure back in Jan of this year.

I will submit another complaint very soon as I've been experiencing random long cranks over the past 2-3 weeks. Surely, the pump will fail soon.

pdub335 · 07-25-2010, 06:17 PM

They actually responded back to me about 3 days ago via email. Asked for more information on my HPFP failures. This was after i filed in Feb 2010. So it looks like they are now looking deeper into the issue. So yes, please file!

bryce · 07-25-2010, 06:34 PM

just filed a complaint

Christos · 07-25-2010, 07:21 PM

Done, Took 2 Minutes, YOU NEED YOUR V.I.N. TO COMPLETE IT

cb1111 · 07-26-2010, 09:22 AM

Thanks! Please keep up the good work.

Sal Collaziano · 07-26-2010, 09:28 AM

This should be a sticky...

twinship · 07-26-2010, 09:39 AM

Quote:

Originally Posted by Sal Collaziano

This should be a sticky...

+1000000

be1ieve1111 · 07-26-2010, 10:51 AM

Quote:

Originally Posted by Sal Collaziano

This should be a sticky...

Nothing but good can come of this.

Edward · 07-26-2010, 11:43 AM

I'll file on behalf of my sister and I'll also file mine when it decides to inevitably go at an inopportune time like on a first date.

mkPOTO · 07-26-2010, 11:53 AM

will do i think mine is about to go as well

cb1111 · 07-26-2010, 08:37 PM

Quote:

Originally Posted by mkPOTO

will do i think mine is about to go as well

Get your keyboard warmed up to file the complaint.

LeifW · 07-26-2010, 08:46 PM

Quote:

Originally Posted by cb1111

Thank you. For the rest of you reading this thread, I find it incredible that there are so many people complaining here about the problems with the HPFP, yet there are so few complaints with the Feds.

+1,000

Leif W.

jaxxx · 07-26-2010, 09:57 PM

Place yours cause they are actually taking actions now, they called me about it to ask my questions two days later

07-24-2010, 07:45 AM	#1
roadkillrob Major General 921 Rep 5,479 Posts Drives: 08 335i,22 X3M, 2012 C63 Black Join Date: Jul 2007 Location: NH iTrader: (15)	If your fuel HPFP has failed, please open a case We really need to get the NHTSA to reopen their investigation and the only way to do that is to bombard them with complaints - open one for every fuel pump that fails, only 15 people have ever bothered to complain in the original case and they look a bit harder these days at things after the Toyota incidents. Make sure you make them understand on the form that if it failed in traffic how dangerous it was when it failed at speed, when passing or pulling into the line of traffic - they don't care about long cranks and limps in our driveways, they care about accidents or potential dangerous situations. Report it here http://www-odi.nhtsa.dot.gov/ivoq/index.cfm only takes 2 or 3 minutes to fill out all the info - have your VIN ready though! Also - there is an online petition that may be worth signing - every little bit helps http://www.petitiononline.com/fixpump/petition.html Also - read Peter Cohan's Article here, great publicity for the issue (and bad for BMW) http://www.dailyfinance.com/story/au...ompa/19560998/ __________________ 2025 X5 Msport 2008 E93 335i FBO 2012 Mercedes C63 Black Series Alanite Grey Last edited by roadkillrob; 07-27-2010 at 01:18 PM..
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07-24-2010, 08:15 AM	#2
cb1111 I ask the questions you're afraid to ask. 45 Rep 2,489 Posts Drives: 335xi Join Date: Sep 2009 Location: DC iTrader: (2)	What I've been saying for years. The only way that the feds know that there is a problem. Also, make sure that your complaint is well written. Don't complain about the dealer, don't make emotional statements ("I was fearing for my life") Be factual and use good grammar. Provide pertinent information and leave out stuff that is unimportant ("I was driving on Main street and Walnut when...") Don't use slang or phrases that could be misinterpreted. For a good laugh, look at all the "Was driving down the street and the car sped up to 120mph. I was dodging traffic and was scared to death" complaints on Toyotas. It is obvious that many are just pulled out of thin air.
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07-24-2010, 10:18 AM	#3
Nedim Captain 81 Rep 716 Posts Drives: 2007 BMW 335i Join Date: Mar 2010 Location: Des Moines, IA iTrader: (4)	Done
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07-25-2010, 09:21 AM	#5
TheRox Colonel 143 Rep 2,312 Posts Drives: 6mt Join Date: Oct 2009 Location: Here and there iTrader: (2)	lol
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07-25-2010, 03:46 PM	#6
Dackz Hates Speed Limits 136 Rep 2,589 Posts Drives: E92 335i Join Date: Sep 2008 Location: Northern CO iTrader: (4)	Ill be adding to this when mine finally goes. The software fix has put a bandaid on it for now. Good link!
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07-25-2010, 04:09 PM	#7
onefastman Major General 178 Rep 5,689 Posts Drives: 2009 135i 2011 e92m dct Join Date: Sep 2009 Location: Earth iTrader: (15)	Once mine goes I will file __________________ Legal Disclaimer: Anything I or anyone else says about my vehicle on this website(1addicts.com or any affiliated or nonaffiliated sites), pertaining to modifications, is only to gain acceptance from my/our peers, and does not actually represent anything actually existing on my car, and thus, cannot be held against me in any issues, i.e. warranty claims, that may arise.
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07-25-2010, 04:47 PM	#8
Tochenzo Second Lieutenant 16 Rep 249 Posts Drives: 2009 135i Join Date: Dec 2008 Location: VA iTrader: (5) Garage List 2009 135i [0.00] 1998 328i [10.00]	Just got my first long crank, hopefully will be able to file soon so I can move on with my life __________________ National Capital Chapter BMW CCA #367673
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07-25-2010, 05:11 PM	#9
jaxxx Second Lieutenant 41 Rep 281 Posts Drives: 440i GC Join Date: Jul 2008 Location: FL iTrader: (0)	Done
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07-25-2010, 05:42 PM	#10
vasillalov Mad Linux Guru On The Loose 1381 Rep 5,548 Posts Drives: 2023 M3, 2025 Crown Signia Join Date: Aug 2009 Location: Chicago, IL iTrader: (5) Garage List 2025 Toyota Crown S ... [0.00] 2023 BMW M3 Base [0.00]	I just submitted mine for my first failure back in Jan of this year. I will submit another complaint very soon as I've been experiencing random long cranks over the past 2-3 weeks. Surely, the pump will fail soon. __________________
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07-25-2010, 06:17 PM	#11
pdub335 Private 14 Rep 77 Posts Drives: 08 335 e92 Join Date: Aug 2007 Location: Elk Grove iTrader: (0)	They actually responded back to me about 3 days ago via email. Asked for more information on my HPFP failures. This was after i filed in Feb 2010. So it looks like they are now looking deeper into the issue. So yes, please file!
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07-25-2010, 06:34 PM	#12
bryce Banned 137 Rep 3,177 Posts Drives: zhp 3-pedal Join Date: May 2010 Location: texas iTrader: (22) Garage List 2005 bmw 330ci zhp [7.34] 2008 bmw 135i- sold [6.00] 2007 bmw 335i- sold [7.14]	just filed a complaint
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07-25-2010, 07:21 PM	#13
Christos Captain 221 Rep 617 Posts Drives: 2019 Z4 s3.0 Msport Join Date: Jun 2008 Location: Central, NJ iTrader: (0)	Done, Took 2 Minutes, YOU NEED YOUR V.I.N. TO COMPLETE IT __________________ 2019 Z4 sDrive 30i Msport, Previously owned BMWs, 2014 428i Msport, 2008 335i Coupe, 2007 328xi sedan, 2002 325i sedan 1996 318ti (loved this little car)
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07-26-2010, 09:22 AM	#14
cb1111 I ask the questions you're afraid to ask. 45 Rep 2,489 Posts Drives: 335xi Join Date: Sep 2009 Location: DC iTrader: (2)	Thanks! Please keep up the good work.
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07-26-2010, 09:28 AM	#15
Sal Collaziano Lieutenant 67 Rep 424 Posts Drives: 2015 BMW X5 Join Date: Jul 2008 Location: Royal Palm Beach, Florida iTrader: (0) Garage List 2007 335i [0.00]	This should be a sticky... __________________ Sal Collaziano Stinger Forum
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07-26-2010, 11:43 AM	#18
Edward Colonel 391 Rep 2,982 Posts Drives: 2013.9999 E92 Jerez ZCP Join Date: May 2010 Location: Los Angeles iTrader: (2)	I'll file on behalf of my sister and I'll also file mine when it decides to inevitably go at an inopportune time like on a first date.
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07-26-2010, 11:53 AM	#19
mkPOTO Mr. Nice Says Hello 701 Rep 16,661 Posts Drives: BMW M3 \| X5 xdrive 35i MSport Join Date: Dec 2008 Location: USA iTrader: (25) Garage List 2002 Lexus GS300 [0.00] 2008 BMW E92 M3 [5.58]	will do i think mine is about to go as well
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07-26-2010, 09:57 PM	#22
jaxxx Second Lieutenant 41 Rep 281 Posts Drives: 440i GC Join Date: Jul 2008 Location: FL iTrader: (0)	Place yours cause they are actually taking actions now, they called me about it to ask my questions two days later
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