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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > USA - California > Trust Worthy SoCal Dealers to service your BMW



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      01-14-2011, 02:14 PM   #45
sokkie9
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ernie is the man! yeah i wanna know where is he going??
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      01-14-2011, 05:13 PM   #46
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woah dude, where the heck have you been??????
that's what i said lmao
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      01-14-2011, 05:16 PM   #47
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Originally Posted by scrufy View Post
Who's your SA at New Century? (just pm me).
I've also had good experinces with them and always a free loaner- a BMW loaner haha not a Honda etc..
My SA was Sal, but he just left last month so I need a new SA and can't reccomend any.
my SA there is Scott Abrams. He's a nice guy who mods his e30 as well lol. If there's a problem such as "cant turn off the service engine soon" light, he'll tell me its cuz of my after market intake and wont care that i have an aftermarket intake on my car. They're super mod friendly and wont void you much for anything unless maybe if you had a super charger on a n52
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      01-14-2011, 08:53 PM   #48
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Quote:
Originally Posted by Baoer View Post
where's ernie going? any other suggestions at crevier? i heard brent was good too
Quote:
Originally Posted by sokkie9 View Post
ernie is the man! yeah i wanna know where is he going??
Ernies going back to Sterling starting monday. Ernie recommended me to Eric who has been excellent.
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      01-15-2011, 03:15 PM   #49
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Originally Posted by Baoer View Post
where's ernie going? any other suggestions at crevier? i heard brent was good too
Paul FTW , and Mike G. for the mechanic.
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      02-21-2011, 04:00 PM   #50
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Quote:
Originally Posted by BaMBaM4002 View Post
Paul FTW , and Mike G. for the mechanic.
Any other suggestions for crevier SA's? my SA left so gotta find a new one. So far it sounds like:

Aaron - multiple complaints
Ernie - nice but leaving
Paul - one positive customer
Eric - one positive customer
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      02-21-2011, 04:31 PM   #51
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Quote:
Originally Posted by mase View Post
Quote:
Originally Posted by BaMBaM4002 View Post
Paul FTW , and Mike G. for the mechanic.
Any other suggestions for crevier SA's? my SA left so gotta find a new one. So far it sounds like:

Aaron - multiple complaints
Ernie - nice but leaving
Paul - one positive customer
Eric - one positive customer
Wow, guess I've gotten lucky and/or never had a big issue with Aaron. Kinda nervous now, lol.
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      02-21-2011, 08:42 PM   #52
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I would like to know too for those ppl that get their car serviced at crevier.
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      02-22-2011, 12:39 AM   #53
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I been to Crevier twice for services and my SA is Brent. He is alright and does his job by the book, nothing extra. Crevier might be one of the few places that does have lots of BMW loaners if you need a car.
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      02-22-2011, 01:53 AM   #54
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shelly bmw is awesome
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      02-22-2011, 01:57 AM   #55
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Quote:
Originally Posted by jy326 View Post
shelly bmw is awesome
How's working @ Shelly?
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      02-22-2011, 02:18 AM   #56
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shelly gave me a kia rental...
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      03-15-2011, 09:56 PM   #57
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Not too pleased with crevier after my last trip.

Had a tranny leak. They pulled the pan and replaced the gasket only. No replacement of the pan which contains the built in filter. I would liken that to changing the oil without changing the oil filter if there was a leak. Why not just do it all? Cutting corners to save money I guess.

They also filled the tranny with only 4 quarts of new oil. So either they saved 2-3 quarts of the old crap that was in there, or they short changed me by nearly 50%.
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      03-16-2011, 10:41 PM   #58
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I bought my car from Steve Thomas, and have used them for service. I have some parts that would be a no no at some dealers and have not had any problems with routine service at the dealer.
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      03-16-2011, 11:00 PM   #59
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Quote:
Originally Posted by Baoer View Post
shelly gave me a kia rental...
I've had good experiences with service at Shelly... they do give out crappy loaners though I'm starting to think they have 1-2 bmw loaners and you can only get those if you get there when they open...
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      03-17-2011, 03:30 AM   #60
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Quote:
Originally Posted by crewkip View Post
Not too pleased with crevier after my last trip.

Had a tranny leak. They pulled the pan and replaced the gasket only. No replacement of the pan which contains the built in filter. I would liken that to changing the oil without changing the oil filter if there was a leak. Why not just do it all? Cutting corners to save money I guess.

They also filled the tranny with only 4 quarts of new oil. So either they saved 2-3 quarts of the old crap that was in there, or they short changed me by nearly 50%.
I don't really see anything wrong. If you look at the DIY on here for ATF change, only about 4 quarts of ATF comes out. Auto trannies hold a lot of fluid in the torque converter and internals that won't drain out through the drain plug.

BMW also deems the ATF/filter to be "lifetime" items and not maintenance items, so that's probably why they didn't give you a new pan/filter.
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      03-17-2011, 10:22 AM   #61
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Aaron was recently my SA @ Crevier. He was pretty good with following up with me and seemed like a pretty friendly guy.
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      03-17-2011, 12:00 PM   #62
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Quote:
Originally Posted by tunachris View Post
I bought my car from Steve Thomas, and have used them for service. I have some parts that would be a no no at some dealers and have not had any problems with routine service at the dealer.
We've been going to Steve Thomas for a few years now. The people there are pretty nice, but our last trip there was beyond annoying.
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      03-17-2011, 03:04 PM   #63
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Pacific
+1 Hassan
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      03-17-2011, 03:53 PM   #64
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Quote:
Originally Posted by VTECaddict View Post
I don't really see anything wrong. If you look at the DIY on here for ATF change, only about 4 quarts of ATF comes out. Auto trannies hold a lot of fluid in the torque converter and internals that won't drain out through the drain plug.

BMW also deems the ATF/filter to be "lifetime" items and not maintenance items, so that's probably why they didn't give you a new pan/filter.
The DIY on here is not for the 6HP19 transmission in the 335i. It most certainly takes more than 4 quarts of oil. More like 7-9 quarts. There should be nothing left in it when they removed the pan to replace the gasket.

Let's be honest, no oil filter is "lifetime." To put new oil back into the tranny with a filter that has 65k miles on it is cutting corners to save money.
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      03-17-2011, 05:05 PM   #65
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Crevier SA

I have dealt with Sonny as my service advisor since purchasing my CPO 335i from Crevier. He has been great to deal with.
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      03-17-2011, 05:52 PM   #66
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Just went to Center BMW and they were excellent. They even swapped out the rear brake bits to get rid of that ridiculous squeal.
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