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      02-13-2007, 06:48 PM   #1
Neo JB
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Which dealers have you found to have the best service?

I've only been to three dealers in Sydney and have had the following experience:

Paramatta - treated me like s&^t. Didn't seem to know the concept of customer service. Walked out. 1/10

Rushcutter's bay - only been to the 2nd hand bit. Talk about different service and furniture to the new section LOL. Couple of the sales people were pretty uncaring (e.g. look out the window when they talk to you etc.) but a couple were great. 6/10

Alto Pennant Hills - My sales rep there is fantastic. Knows or find out the answer to pretty much anything and service is great. 9/10. Only downsides are their valets are shabby and they don't always fix the problems (hard to diagnose admittedly)...
 
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      02-13-2007, 08:50 PM   #2
astra
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i go to trivett at paramatta, if i want something, they do it without hesitation i also got 2 free full interior cleans

alto at pennant hills isn't great, and alto at artarmon is shit as anything - read through some of the older threads about them...
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      02-14-2007, 06:02 AM   #3
Chris.G
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Check this NEO for future reference
http://www.e90post.com/forums/showth...black+list+aus

this is for future reference as well (black list)
http://www.e90post.com/forums/showthread.php?t=34770 i suggest reading this (ALTO HELL)
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      02-14-2007, 06:08 PM   #4
im_dave
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bmw sydney (rushcutters bay) are total twats - the only reason i go there is because it's the closest.

sylvania has been consistently providing good service. always smiling and willing to assist and offer advice. i'll assume canterbury is equally as good.

i've been to the bodyshop at alto. took two weeks for a new bumper when they said it would be 5 days. good work though, but bloody slow.

can't vouch for trivett or alto pennant hills as i haven't been there yet...!
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      02-15-2007, 12:11 AM   #5
LEA69
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Im happy with Donaster BMW in Melbourne.... they ring me like once a month for chit chats like how is your car going etc.... nice if youre a lonely person. But the service is good... please see my thread on Good Service or OVERKILL???

Got heaps of freebies off them though...
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