E90Post
 


VIBE Motorsports
 
BMW 3-Series (E90 E92) Forum > E90 / E92 / E93 3-series Technical Forums > Cosmetic and Lighting Modifications (exterior/interior) > Morristown mistake.



Reply
 
Thread Tools Search this Thread
      02-27-2007, 11:33 AM   #1
JOYRIIDE1113
Pirate
United_States
74

 
JOYRIIDE1113's Avatar
 
Drives: Detailing Shark
Join Date: Nov 2005
Location: Miami-Kendall


Posts: 1,395
iTrader: (1)

Morristown mistake.

I bought a set of tailights from morristown bmw. Blacklines.

My zip code in Miami is 33176, they shipped to 53176 which is some where in Springfield , WI. I noticed this while looking at the tracking info. I called them to let them know, and their answer is that now I should wait for the package to be returned to them, and they would resend it to the CORRECT address. This is a product that they maintain in stock.

Don't you think they should just send a new shipment out today? I could wait, but just can't help to think that I would of done the courtesy to re-send a new shipment ASAP.

Didn't wanna ask the guy, as he sounded stressed and obviously not his fault, but if enough opinions sway me, I will call and ask.

Joy
Appreciate 0
      02-27-2007, 11:55 AM   #2
canucklion
pull my finger to get your kinder® surprise
Canada
129

 
canucklion's Avatar
 
Drives: circles around you
Join Date: Dec 2005
Location: Toronto, Canada


Posts: 10,454
iTrader: (9)

I would call them. it's not your fault, why should you suffer the consequence?

Talk to them nicely, no demands and be reasonable with them
__________________
Appreciate 0
      02-27-2007, 12:18 PM   #3
JOYRIIDE1113
Pirate
United_States
74

 
JOYRIIDE1113's Avatar
 
Drives: Detailing Shark
Join Date: Nov 2005
Location: Miami-Kendall


Posts: 1,395
iTrader: (1)

Well I sent an email, and I got an awesome and quick reply...

Here's the email with the first message last.
------------------------------------------------------------------------
------------------------------------------------------------------------








Very professional. Thank you very much for the quick response...



Luis **********




--------------------------------------------------------------------------------
From: *********@******.net
To: *******hotmail.com
Subject: RE: TRACKING INFO
Date: Tue, 27 Feb 2007 11:54:06 -0500


I sir, I just called fedex and had them redirect the package to you. Sorry for the inconvenience.



Thank you,







Rishon Citterbart

Internet Parts Advisor

Morristown BMW/MINI

***************.net


--------------------------------------------------------------------------------

From: **********[mailto:*******hotmail.com]
Sent: Tuesday, February 27, 2007 11:48 AM
To: Rishon Citterbart
Subject: RE: TRACKING INFO



Hi,

I spoke with someone just now, but also wanted to make it known that the product was shipped to the wrong location. The tracking info on fedex says it went to Springfield, WI. I live in Miami, Fl 33176. I was told I would have to wait for you to receive the package in return, then have the package shipped out again.

If this is a product that you keep in stock, I think it is fair to assume you should resend a new set so I could receive the product without further delay, instead of waiting another week so you could receive the original shipment, then re-ship again.

Please understand that this is my first time purchasing a product from Morristown Wholesale...

Thank you very much.

If and when a new shipment is made, I would strongly appreciate tracking information...

Luis *********




--------------------------------------------------------------------------------

From: **********@*******.net
To: *********hotmail.com
Subject: TRACKING INFO
Date: Tue, 27 Feb 2007 10:53:30 -0500

Hi,



Tracking info *************1036 via fedex ground.
Appreciate 0
      02-27-2007, 12:40 PM   #4
shragon
Moderator
No_Country
390

 
shragon's Avatar
 
Drives: 2006 325i SG Sedan
Join Date: Oct 2005
Location: Bay Area, CA


Posts: 27,450
iTrader: (7)

yea, i was going to say they could probably just call up the shipper and have them redirect the package to you. glad you got it resolved.
__________________
Appreciate 0
      02-27-2007, 01:24 PM   #5
E86M
First Lieutenant
United_States
9

 
E86M's Avatar
 
Drives: E86 Z4 M Coupe
Join Date: Oct 2006
Location: Houston, TX


Posts: 393
iTrader: (0)

Garage List
Send a message via AIM to E86M
glad it resolved for you
__________________
Appreciate 0
      02-27-2007, 09:49 PM   #6
Chesmu
Brigadier General
United_States
69

 
Chesmu's Avatar
 
Drives: 2013 X6
Join Date: Dec 2005
Location: Phoenix,AZ


Posts: 3,014
iTrader: (2)

Garage List
2006 330i  [0.00]
2006 330i  [0.00]
Send a message via AIM to Chesmu
This is why Morristown is so popular on this forum.
__________________
"Teach the ignorant. Ignore the stupid."
Appreciate 0
      02-27-2007, 10:04 PM   #7
canucklion
pull my finger to get your kinder® surprise
Canada
129

 
canucklion's Avatar
 
Drives: circles around you
Join Date: Dec 2005
Location: Toronto, Canada


Posts: 10,454
iTrader: (9)

nice play by Morristown!
__________________
Appreciate 0
      02-28-2007, 01:05 AM   #8
BMW335i-FX
Private
United_States
7

 
Drives: 2007 335i Black/Black
Join Date: Nov 2006
Location: Fort Lauderdale, FL


Posts: 81
iTrader: (0)

Garage List
2007 BMW 335i  [0.00]
What is the Price???

Quote:
Originally Posted by JOYRIIDE1113 View Post
I bought a set of tailights from morristown bmw. Blacklines.

My zip code in Miami is 33176, they shipped to 53176 which is some where in Springfield , WI. I noticed this while looking at the tracking info. I called them to let them know, and their answer is that now I should wait for the package to be returned to them, and they would resend it to the CORRECT address. This is a product that they maintain in stock.

Don't you think they should just send a new shipment out today? I could wait, but just can't help to think that I would of done the courtesy to re-send a new shipment ASAP.

Didn't wanna ask the guy, as he sounded stressed and obviously not his fault, but if enough opinions sway me, I will call and ask.

Joy
Appreciate 0
      02-28-2007, 08:50 AM   #9
ctgazer
Major General
Canada
212

 
ctgazer's Avatar
 
Drives: a dilapidated ride
Join Date: Feb 2006
Location: canada eh!


Posts: 7,952
iTrader: (10)

Garage List
2006 e90  [0.00]
Send a message via MSN to ctgazer
Quote:
Originally Posted by canucklion View Post
nice play by Morristown!
+1
__________________
Appreciate 0
      02-28-2007, 09:32 AM   #10
ChadE
Major
United_States
51

 
ChadE's Avatar
 
Drives: 2007 328i / ATR-72
Join Date: Feb 2007
Location: Atlanta, Charlotte


Posts: 1,402
iTrader: (0)

Send a message via AIM to ChadE
Quote:
Originally Posted by BMW335i-FX View Post
What is the Price???
Thier on ebay like 169 right now i do belive
Appreciate 0
      02-28-2007, 10:29 AM   #11
JOYRIIDE1113
Pirate
United_States
74

 
JOYRIIDE1113's Avatar
 
Drives: Detailing Shark
Join Date: Nov 2005
Location: Miami-Kendall


Posts: 1,395
iTrader: (1)

$169... $179 Shipped!
Appreciate 0
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 01:19 PM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST