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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > UK > UK Technical Forum > BMW AG checking for tuned vehicles



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      04-06-2011, 08:09 AM   #23
wayne71
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Sorry Dave I disagree, anything that has gone wrong with my car has gone wrong with plenty of other cars that haven't been tuned. I dont feel guilty claiming on an extended warranty (that I pay for) and if I felt that strongly about it I couldn't continue to contribute towards a forum that openly supports the sale of such items that allow you to switch/hide the tune.
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      04-06-2011, 08:16 AM   #24
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Sorry Dave I disagree, anything that has gone wrong with my car has gone wrong with plenty of other cars that haven't been tuned.
That may be the case but can you prove beyond all reasonable doubt that the tune was absolutely not a contributing factor to the failure(s)?

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I dont feel guilty claiming on an extended warranty (that I pay for) and if I felt that strongly about it I couldn't continue to contribute towards a forum that openly supports the sale of such items that allow you to switch/hide the tune.
Just because you pay for insurance does not give you right or the moral high-ground when making fraudulent claims.
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      04-06-2011, 08:33 AM   #25
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That may be the case but can you prove beyond all reasonable doubt that the tune was absolutely not a contributing factor to the failure(s)?


Just because you pay for insurance does not give you right or the moral high-ground when making fraudulent claims.
No that would be impossible, only BMW have the data for parts that have failed and I doubt they would be forthcoming with that information.



Re read the thread, I haven't once taken the moral high ground, I was merely starting a thread warning people and as your accusing me of being a fraudster can you tell me how a split boost hose can be proven to be because of a tune.
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      04-06-2011, 09:13 AM   #26
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Umm......I kinda see where BM are coming from.

You know like, you crack an iphone, install a custom OS, you think it should be covered under warranty if say, it were to overheat or something?

Nah and I dont see why a car should be any different.

for , I think its safe to say that a remap can put infinitely much more stress on the whole car than anything else you could potentially do.

Why should they cover that?

They cover it as they sold it to you

The ECU's are encrypted for a reason, you start "hacking" this and you should expect to be in breach of your warranty.

Just my 2p

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      04-06-2011, 10:05 AM   #27
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No that would be impossible, only BMW have the data for parts that have failed and I doubt they would be forthcoming with that information.



Re read the thread, I haven't once taken the moral high ground, I was merely starting a thread warning people and as your accusing me of being a fraudster can you tell me how a split boost hose can be proven to be because of a tune.
Really?

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Originally Posted by wayne71 View Post
Sorry Dave I disagree, anything that has gone wrong with my car has gone wrong with plenty of other cars that haven't been tuned. I dont feel guilty claiming on an extended warranty (that I pay for) and if I felt that strongly about it I couldn't continue to contribute towards a forum that openly supports the sale of such items that allow you to switch/hide the tune.
Sounds like it to me. Just because you have paid for a warranty does not mean it's ok to claim for thing when it's possible your tune (which is probably not allowed under the terms of the warranty anyway) was a contributing factor to those failures...

What part of this are you not getting? What you've done is wrong but you justify it to yourself by saying you've paid for the warranty and BMW are big enough to absorb the costs...

Or am I misunderstanding the entire situation?

EDIT:

Are you saying your car is not currently nor has ever been tuned while in your possession? If so then my quibble is not with you but with people who do make claims for failures where their tune/modifications could have been a contributing factor.
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      04-06-2011, 10:15 AM   #28
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If you buy a 10 tonne breaking strain tow rope then break it applying 12 tonnes and return it to be replaced FOC, is that fair too?
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      04-06-2011, 10:23 AM   #29
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Not only that, the example you quote (split boost hose) is exactly the sort of failure a remap running higher boost could cause. I'd agree with the contention that having a remap should in no way affect the warranty if, say, the headlights stopped working but you're talking about faliure of the induction system when you've deliberately pushed it outside of the manufacturer's design parameters.

I'd say they're well within their rights to tell you to do one.
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      04-06-2011, 10:31 AM   #30
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If you buy a 10 tonne breaking strain tow rope then break it applying 12 tonnes and return it to be replaced FOC, is that fair too?
If I get this right. Apparently, only if you bought it from a big company (or Stealers); probably not if you bought it from "a poor chap running a small indy backstreet garage". Makes all the difference.

I've found most Dealers are happy to work with you, and common sense is used in settling warranty claims - normally to the benefit of the customer. We have all heard of "good will" gestures. Seems they have little chance of that being reciprocated ..... bloody "stealers".

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      04-06-2011, 11:01 AM   #31
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in my case
I have a 335i that I had modded with a remap and ar downpipes
I had a very noticeable rattle
the dealer listened to it and agreed it sounded like the actuators and proceeded to book it in for investigation, but he said in order for them to carry out the work it must be returned to a standard car.
i got the company who installed the items to remove them and return to stock
the dealer was aware of this and happy as the part in question is known to fail on a stock car.
when the dealer investigated the problem visually it was found that although the actuators were both faulty the company doing the work had bent the heat shield against an actuator rod and therefore he said the claim would be rejected.
it was my decision to have the car modded but my stupidity to choose a company who have refused to acknowledge that they contributed to the fault ( possible when they were returning the car back to standard _even though they didnt cause the initial fault)
i dont have a leg to stand on with bmw now as they can just say sorry thats what caused it and its up to the independant to do the honorable thing (which i dont think they will)
but my point is mine wasnt flagged up as having been remapped (although they knew it had)
i have been honest with the dealer and was charged 1.5 hrs labour for them to tell me it wasnt a warranty job!
Also now the car has been put under investigation that report is there for anyone who looks at it which means I cant move it on as easily, but it also means that I may just go ahead and keep the car and get some of Tony's Turbo Dynamic hybrids or fix the standard ones as in the long run it will still be cheaper than trading in
IF we mod the car We must be understanding that things may not be covered (on a previous unmodded at the time 335d- the same dealer told me there was no warranty work for the red hose leak!)
BMW also offer their own mods dont forget as do most other companies or dealers and the only thing that has put me off buying a fully modded dealer car in the past is the huge insurance premiums over standard.
lets not start arguing over whose a cheat or fraud this imo is not the place and we know nothing about each other other than what is posted.theres far worse things in the world going on lads
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      04-06-2011, 11:21 AM   #32
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Quote:
Originally Posted by Dave_3 View Post
If I get this right. Apparently, only if you bought it from a big company (or Stealers); probably not if you bought it from "a poor chap running a small indy backstreet garage". Makes all the difference.

I've found most Dealers are happy to work with you, and common sense is used in settling warranty claims - normally to the benefit of the customer. We have all heard of "good will" gestures. Seems they have little chance of that being reciprocated ..... bloody "stealers".

D.
Been at both ends of big dealers - utterly appalling, fraudulent and near criminal service from Poxhall - so bad I seriously considered something drastic - to decent service from VW and generally very good service with BMW.

I don't hate (most) dealerships - most succeed through good service and decent business acumen.

This dealership hatred is a little daft and I think as semi "prestige" owners, some feel they are owed the moon on a stick for free.

Many make remaps sound like a must have/no brainer option - the amount of times I've been asked when I'm going to remap like it's the normal thing to do - is unreal.

The manufacturers don't like them, I still don't trust them and the car is plenty quick enough as standard.

I think they have every right to want to sniff out remaps.
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      04-06-2011, 11:30 AM   #33
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out of interest anyone know the warranty price the dealer gets paid compared to the average customer charge per hour?
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      04-06-2011, 11:45 AM   #34
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Originally Posted by Dave_3 View Post
If I get this right. Apparently, only if you bought it from a big company (or Stealers); probably not if you bought it from "a poor chap running a small indy backstreet garage". Makes all the difference.

I've found most Dealers are happy to work with you, and common sense is used in settling warranty claims - normally to the benefit of the customer. We have all heard of "good will" gestures. Seems they have little chance of that being reciprocated ..... bloody "stealers".

D.
You're a lucky chap then, I've found dealers will try and wriggle out of anything they can from broken washer pumps (you didnt use BMW washer fluid) to cracked wheels (you fitted non rft). The forums are full of such stories and I'm not ashamed to admit I have no scruples when dealing with these people. You on the other hand must be a bloody saint!

It would be interesting to see how quickly these notes would disappear off the car files should they ever take one in part ex and sell it as an auc.
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      04-06-2011, 11:49 AM   #35
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Been at both ends of big dealers - utterly appalling, fraudulent and near criminal service from Poxhall - so bad I seriously considered something drastic - to decent service from VW and generally very good service with BMW.

I don't hate (most) dealerships - most succeed through good service and decent business acumen.

This dealership hatred is a little daft and I think as semi "prestige" owners, some feel they are owed the moon on a stick for free.

Many make remaps sound like a must have/no brainer option - the amount of times I've been asked when I'm going to remap like it's the normal thing to do - is unreal.

The manufacturers don't like them, I still don't trust them and the car is plenty quick enough as standard.

I think they have every right to want to sniff out remaps.
Well I think it was you who said when I first joined that you didn't like maps and after my own experience I'm inclined to agree. Some companies sell them as 'undetectable' or 'we've never had one found before' . Mine won't be going back on and you live and learn I guess.
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      04-06-2011, 02:55 PM   #36
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Remember car insurance and a reason we pay so much, partly to fund those who abuse the system.
You must really struggle to pay on moral grounds, for example, your income tax bill.

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      04-06-2011, 03:18 PM   #37
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The manufacturers don't like them.....
That's cos they sell their own remaps now, so they have more reason / a commercial incentive to stop you buying a 3rd party map.
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      04-07-2011, 01:00 AM   #38
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If you buy a 10 tonne breaking strain tow rope then break it applying 12 tonnes and return it to be replaced FOC, is that fair too?
Actually,it is...Everything has a safety factor built into it and are normally set quite conseratively!

Maybe 13 tonnes,unlucky eh
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      04-07-2011, 03:06 AM   #39
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It would be interesting to see how quickly these notes would disappear off the car files should they ever take one in part ex and sell it as an auc.
Well said mate. My car is ex AUC so it would be funny if it turned out to have been tuned at some point cause I have not done it nor likely to tbh.

Would be interesting if I was to use my new BMW extended warranty and they said no cause it has been tuned. Well Mr BMW YOU sold me the car like that! LOL
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      04-07-2011, 04:30 AM   #40
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If I wanted to remap my car I'd just buy a faster car. A friend has a GTR that's an absolute rocket and he's getting a new exhaust and a remap.

I think if some people had a space shuttle they'd still want to remap it.
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      04-07-2011, 04:36 AM   #41
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If I wanted to remap my car I'd just buy a faster car. A friend has a GTR that's an absolute rocket and he's getting a new exhaust and a remap.

I think if some people had a space shuttle they'd still want to remap it.


So true!
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      04-07-2011, 05:32 AM   #42
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If I wanted to remap my car I'd just buy a faster car. A friend has a GTR that's an absolute rocket and he's getting a new exhaust and a remap.

I think if some people had a space shuttle they'd still want to remap it.
It's the innate desire some people have to extract as much as possible from whatever it is.

Same reason people overclock computers etc...

You could just say "buy a faster computer" but that is almost not the point. It's something that develops into a hobby (addiction?)...
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      04-07-2011, 06:38 AM   #43
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I've chipped my toaster. Perfectly browned toast in 56 seconds.

Might try the kettle next.
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      04-07-2011, 07:17 AM   #44
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You do know Morphy Richards check these boards don't you?

Anyway, nevermind BMW examining cars to see if they've been modded. When I had my Octavia RS back in 2002 Skoda UK used to trawl Briskoda trying to identify owners with maps. They managed it with one or two IIRC.
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