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      07-26-2011, 12:24 PM   #1
brandfay
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Cobb Not Installing 2009 e92?? Help

I followed the intructions on how to install properly. After I hook up and cycle on, it says not recognized when I click install.

What can be done?
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      07-26-2011, 12:34 PM   #2
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Did you recently take your car in to get serviced? They may have updated your car with a new ROM that is not recognized by COBB. If your ROM is coming up as being unrecognized please follow the instructions below:

AccessPORT User Dump Tool for downloading ROMs

What it does
The AccessPORT User Dump allows users to dump unknown ECU firmware in the field. It will only be enabled if the vehicle identification fails. Otherwise, it is unavailable. Once used, the feature disappears as the device state is set back to "Uninstalled".

Before connecting to the vehicle, please update your AccessPORT firmware to the latest firmware by running the AccessPORT Manager software.

How to use it
* Select "Install".
* If the vehicle identification fails, an identification error will be displayed.



The device state is set to "Unknown Rom" and "User Tools" will be enabled.


Select "User Tools" and wait for a successful user dump.


* In some cases, the vehicle may not be supported on the device and an error will show instead of the dump proceeding.
* For vehicles that have test-mode connectors, please make sure the test mode connectors are connected before selecting "User Tools" menu.



After a successful dump, connect the AccessPORT to the AccessPORT Manager and safe the file onto your computer in the Manage tab.



* Email the ROM to rom@cobbtuning.com. Please include Make, Model, Year and Transmission Type (Manual, Automatic, DCT (Dual Clutch Transmission) in the body of your email.
* To delete the ROM from the AccessPORT: Highlight the file(s) and click on "Delete File(s)" button on the right or press the Delete key on your keyboard.

Hope that helps out sir!
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      07-26-2011, 12:55 PM   #3
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try updating your AP on the pc with the beta option checked in options. when my software got updated i had to update my AP with beta checked.
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      07-26-2011, 03:43 PM   #4
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Quote:
Originally Posted by brandfay View Post
I followed the intructions on how to install properly. After I hook up and cycle on, it says not recognized when I click install.

What can be done?
Have you had the tune installed previously and now it isn't working? Or are you attempting this for the first time?
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      07-27-2011, 01:10 PM   #5
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cobb turned around in less then 5 hours with a rom that would install the software properly. running stage 1 93 and the power is awesome
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      07-27-2011, 03:25 PM   #6
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Quote:
Originally Posted by brandfay View Post
cobb turned around in less then 5 hours with a rom that would install the software properly. running stage 1 93 and the power is awesome
Glad to hear you got it all taken care of sir
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