E90Post
 


N54Tuning.com
 
BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > New & Preowned BMW Ordering / Pricing / Tracking Information Forum (including European Delivery) > BMW Dealer Reviews + Ratings Forum > Great service at SoCal Sterling BMW



Reply
 
Thread Tools Search this Thread
      05-03-2007, 02:36 PM   #1
ScBlacksunshine
YUGO is my dream car
ScBlacksunshine's Avatar
29
Rep
1,517
Posts

 
Drives: Bayerische Motoren Werke
Join Date: Mar 2006
Location: LBC

iTrader: (2)

Send a message via AIM to ScBlacksunshine
Thumbs up Great service at SoCal Sterling BMW

Just picked up my car from their service department. Not to be mistaken this is Sterling BMW in Newport Beach, CA not BMW of Sterling in VA which I have read a lot of bad reviews on. Great service, pretty much went in, gave me a rental (Loaners were all gone)and I was on my way. Got my iDrive updated to 25.1.1 and oil change from them. Brought in my SIB showed the SA what was wrong with it, no hassle. If you guys are in the OC area, highly recommend Sterling
__________________
Appreciate 0
      05-04-2007, 12:06 AM   #2
OC 335i
General
OC 335i's Avatar
United_States
253
Rep
18,119
Posts

 
Drives: AW 335D E90
Join Date: Oct 2006
Location: Irvine/Aliso Viejo, CA

iTrader: (9)

Garage List
2007 335i  [0.00]
Send a message via AIM to OC 335i Send a message via MSN to OC 335i
Great news, doing my ED from there. Who was your SA?
Appreciate 0
      05-04-2007, 12:19 AM   #3
ScBlacksunshine
YUGO is my dream car
ScBlacksunshine's Avatar
29
Rep
1,517
Posts

 
Drives: Bayerische Motoren Werke
Join Date: Mar 2006
Location: LBC

iTrader: (2)

Send a message via AIM to ScBlacksunshine
Quote:
Originally Posted by OC 335i View Post
Great news, doing my ED from there. Who was your SA?
Her name is Kristy, very friendly, great service
__________________
Appreciate 0
      07-30-2007, 11:43 AM   #4
OC 335i
General
OC 335i's Avatar
United_States
253
Rep
18,119
Posts

 
Drives: AW 335D E90
Join Date: Oct 2006
Location: Irvine/Aliso Viejo, CA

iTrader: (9)

Garage List
2007 335i  [0.00]
Send a message via AIM to OC 335i Send a message via MSN to OC 335i
Kristy was on the phone so I spoke to someone named Valerie. She wanted to charge me $30/day for a rental. I was like, wait a second. I have a bad brake sensor @ 2,200 miles and you are telling me I have to pay for a loaner? I bought my car there, I guess I'll go to some other dealer.

She quickly changed her tune and said they'll comp it. They said BMW loaners are out for a month (WTF).
__________________

Current: 2010 Alpine White 335D LCI l 19" BBS LMs l KW V2 Coilovers l BMW Performance Grilles l MSport Front/Rear l Karbonwerke Trunk l F1 Pinnacle Tint 35% Former: E92 Space Grey 335i Latest pics
Appreciate 0
      07-30-2007, 12:16 PM   #5
ScBlacksunshine
YUGO is my dream car
ScBlacksunshine's Avatar
29
Rep
1,517
Posts

 
Drives: Bayerische Motoren Werke
Join Date: Mar 2006
Location: LBC

iTrader: (2)

Send a message via AIM to ScBlacksunshine
Quote:
Originally Posted by OC 335i View Post
Kristy was on the phone so I spoke to someone named Valerie. She wanted to charge me $30/day for a rental. I was like, wait a second. I have a bad brake sensor @ 2,200 miles and you are telling me I have to pay for a loaner? I bought my car there, I guess I'll go to some other dealer.

She quickly changed her tune and said they'll comp it. They said BMW loaners are out for a month (WTF).
That sucks bro...I think the quality of their SA varies a bit..Kristy was nice, then again I might have been lucky that day... from what I've heard most of the BMW dealers is spin a wheel kind of thing...one day you might be able to get great service with one SA, and some other day.....
__________________
Appreciate 0
      07-30-2007, 12:21 PM   #6
OC 335i
General
OC 335i's Avatar
United_States
253
Rep
18,119
Posts

 
Drives: AW 335D E90
Join Date: Oct 2006
Location: Irvine/Aliso Viejo, CA

iTrader: (9)

Garage List
2007 335i  [0.00]
Send a message via AIM to OC 335i Send a message via MSN to OC 335i
Oh, my CA told me to contact Kristy as well. From what I hear, she has a very good rep. I have a feeling I was speaking to a phone operator. I'll rant about her to my CA. FWIW, when I told her I bought my car there she pulled me up and verified my phone #. I was already in the system I guess because I bought my car there.

The parts department has always been friendly and they give me a discount b/c I bought my car there.
__________________

Current: 2010 Alpine White 335D LCI l 19" BBS LMs l KW V2 Coilovers l BMW Performance Grilles l MSport Front/Rear l Karbonwerke Trunk l F1 Pinnacle Tint 35% Former: E92 Space Grey 335i Latest pics
Appreciate 0
      10-27-2008, 12:19 AM   #7
louis
New Member
United_States
0
Rep
5
Posts

 
Drives: TBD
Join Date: Sep 2008
Location: SoCA

iTrader: (0)

Thumbs up Fred van Rooyen @ SoCA Sterling BMW

I was very fortunate to buy my 2006 BMW 325i CPO car from my friend Fred van Rooyen at Sterling BMW in Newport Beach, CA.

As you can expect, I got the best deal and service during my purchasing experience with my friend. Just mention e90post and my name and I am sure he will do the same for you.

For questions you can e-mail me at lbouwer@verizon.net.

Louis
Appreciate 0
      11-03-2008, 05:00 PM   #8
audibmw
Enlisted Member
0
Rep
36
Posts

 
Drives: 2013 328i
Join Date: Feb 2008
Location: Orange County, CA

iTrader: (0)

I bought my 335 coupe new from them, they are the best BMW dealer I have ever come across. Service is exceptional, my salesman was Danny (german accent) and he was so helpful. Would def use again!
Appreciate 0
      11-03-2008, 11:14 PM   #9
wtfmateim65
Second Lieutenant
3
Rep
249
Posts

 
Drives: AW 92 335i JB4
Join Date: Sep 2008
Location: Irvine

iTrader: (2)

I had a different experience. My wastegates starting rattling AGAIN and they wouldnt even look at it blaming it on the DINAN software I have. They are a DINAN authorized BMW Center yet won't work on my car on a issue thats happened before and widespread well-known. Pisses me off.
Appreciate 0
      12-10-2008, 05:46 PM   #10
E90330iS
Major General
Germany
74
Rep
6,327
Posts

 
Drives: E90 330i
Join Date: Jan 2006
Location: Arcadia, California

iTrader: (56)

Garage List
2006 330i  [0.00]
Send a message via AIM to E90330iS Send a message via MSN to E90330iS Send a message via Skype™ to E90330iS
^lol wtf?
__________________
1. E90 325i/328i/330i Eisenmann Race Exhaust 2 x 76mm (Used for 30000 miles) $680 OBO
2. E90 M3 Jet Black Front Bumper $120 OBO
3. E90 M3 Style CF Trunk Spoiler $80 OBO
Appreciate 0
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 07:54 PM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST