E90Post
 


TireRack
 
BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > USA - Mid-Atlantic > BMW Fairfax Damaged Bumper



Reply
 
Thread Tools Search this Thread
      11-08-2011, 07:30 PM   #1
jdub486
Private
3
Rep
92
Posts

 
Drives: 2009 e92 335i M Sport 6mt FBO
Join Date: Sep 2011
Location: Maryland

iTrader: (1)

BMW Fairfax Damaged Bumper

Took my car into BMW fairfax a few weeks back for some cpo service and an alignment. They changed the fuel pump and wastegate actuators under cpo. When I went to pick up the car, I got there and they said that it started running rough while washing it before delivery and that a drive belt had broken and that they needed another hour. The SA then came back minutes later and said the power pusher device they used to push the car damaged my front bumper. I got the car back and to my eye the paint does not match. It looks fine close up, but at a distance it looks much lighter than the rest of the car. How does it look to you guys? Not sure if I loaded this picture correctly. It seems to look ok in direct sun but off in overcast weather.

https://mail.google.com/mail/?ui=2&i...099704832-1&zw
Appreciate 0
      11-08-2011, 07:32 PM   #2
Express
Major General
Express's Avatar
Israel
129
Rep
8,701
Posts

 
Drives: 06 330i
Join Date: Dec 2008
Location: The Promise Land

iTrader: (17)

Garage List
2006 BMW 330i  [4.15]
take it back if its not to what you expect. cant see the picture either.
Appreciate 0
      11-08-2011, 07:38 PM   #3
jdub486
Private
3
Rep
92
Posts

 
Drives: 2009 e92 335i M Sport 6mt FBO
Join Date: Sep 2011
Location: Maryland

iTrader: (1)

I took it back today because of a couple imperfections. I didn't mention the paint match issue but will email the service rep to address.
Attached Images
 
Appreciate 0
      11-08-2011, 07:46 PM   #4
tres
Major
tres's Avatar
United_States
14
Rep
1,335
Posts

 
Drives: 2011 bmw 335is 6MT
Join Date: Apr 2009
Location: maryland

iTrader: (6)

I ve had bad experiences with that crappy dealership also
__________________
Member #431510
oem perf cf spoiler and front lip/m3strut brace/m3 subframe bushings/wavetrac lsd/ TMS solid diff bushings/akg solid tension strut bushing/MR adjustable toe arms/MR adjustable upper link/full m3 suspension/ecs tuning ss brake lines/GC coilovers./CPE dci's,catless dp,intercooler,charge pipe bov/BMS OCC/tuningtechfs tuned/RB pcv valve/defiv diff lockdownkit
Appreciate 0
      11-08-2011, 07:51 PM   #5
boom
My X5d tows my spec miata to the track.
United_States
24
Rep
1,246
Posts

 
Drives: 2010 X5 35d
Join Date: Sep 2009
Location: USA

iTrader: (0)

that looks horrendous. It's very clearly a different color/finish/something. Does not look right. Take it back and make them do it perfectly. I'll bet they have a couple of guys in a van with masking tape and paint materials doing it the parking lot - trust me on this. Make them take it to a reputable shop, e.g. wagonworks or something so that it's matched correctly.
Appreciate 0
      11-08-2011, 08:01 PM   #6
bimmertt
Lieutenant Colonel
bimmertt's Avatar
27
Rep
1,677
Posts

 
Drives: 2007 e92 335i
Join Date: Nov 2008
Location: Earth

iTrader: (7)

definitely get it resprayed...it will annoy the heck out of you if you don't.
Appreciate 0
      11-08-2011, 08:21 PM   #7
MDyDinanM
OIF Veteran
MDyDinanM's Avatar
United_States
57
Rep
2,090
Posts

 
Drives: ///M
Join Date: Oct 2009
Location: East Coast

iTrader: (0)

Garage List
2008 BMW M5  [3.44]
Interesting,

had the same thing happen to me at FFX, where they bumped/scratched my rear bumper. They took it to the BMW of FFX Body Shop across the street and fixed it, repainted the whole bumper.

I didn't have any issues at all, and it looked fine to me.

sorry yours didn't turn out as such.
__________________
Retired: '06 BMW E46 ///M3
Current: '08 BMW E60 DINAN ///M5, Interlagos Blue, SMG
DINAN Stage 2 Suspension, Exhaust, Stage III Software, Front strut braces,
Intakes, 13% Underdrive pulley, 3.91 Differential, RPI Scoops.
Appreciate 0
      11-08-2011, 10:40 PM   #8
Royal Flush
Major
Royal Flush's Avatar
United_States
15
Rep
1,306
Posts

 
Drives: 335i, 335is, GT-R, SL65
Join Date: Aug 2011
Location: NoVA/NYC/LV

iTrader: (2)

Send a message via AIM to Royal Flush
That's ridiculous how much that paint is off.
Appreciate 0
      11-08-2011, 11:19 PM   #9
EngineCo52
Major
United_States
21
Rep
1,458
Posts

 
Drives: 2007 Montego 328xi CPE
Join Date: May 2011
Location: Havre de Grace, MD

iTrader: (2)

not defending the stealership, but silver is a very hard color to match...plus youll get a slightly different color from metal to plastic....id take it back to them
__________________
E92 328xi Mods-KW V1-BMW Performance Exhaust-Matte Black Grill-CF Mirror Covers-CF B-Pillars-20% Tint-Coming soon:AG M310's, M3 Rep Front, Black Roof, Vinyl Window Trim

E9x Picture Game-8 Points-Roundabout, Something Remarkable(stack of 50 g's), Cruise Memorabilia, Dirt Road w/ Trees, Michael Jackson, Police Station ,Dress-Up Funny, TPMS
Appreciate 0
      11-08-2011, 11:34 PM   #10
jdub486
Private
3
Rep
92
Posts

 
Drives: 2009 e92 335i M Sport 6mt FBO
Join Date: Sep 2011
Location: Maryland

iTrader: (1)

What about "blending" the paint into the fenders? I've heard mixed things about this. I'd rather them not touch the OEM paint. I'm going to ask them to redo the entire thing, not just fix the small imperfections I noticed. They have my car, I dropped it off today.
Appreciate 0
      11-09-2011, 07:11 AM   #11
Tuner1984
1 Stock M
Tuner1984's Avatar
United_States
23
Rep
1,651
Posts

 
Drives: Something Slow
Join Date: Jan 2010
Location: Northern Virginia

iTrader: (5)

Garage List
2003 E46 M3  [0.00]
Send a message via Yahoo to Tuner1984
Fairfax sucks. You need to find a new dealership to go to.
__________________
Veteran USMC/Iraqi Freedom

Current: E46 M3
Retired: 2009 E90 AW M3
Retired: 2007 E90 AW 335i.
Appreciate 0
      11-09-2011, 07:43 AM   #12
AlpineE90335i
Lieutenant
AlpineE90335i's Avatar
8
Rep
418
Posts

 
Drives: Tiag E90 335i
Join Date: Jul 2011
Location: Virginia

iTrader: (2)

Garage List
Quote:
Originally Posted by jdub486 View Post
What about "blending" the paint into the fenders? I've heard mixed things about this. I'd rather them not touch the OEM paint. I'm going to ask them to redo the entire thing, not just fix the small imperfections I noticed. They have my car, I dropped it off today.
With a bumper job, they shouldnt have to blend anything. They should get it right this time.
Appreciate 0
      11-09-2011, 10:11 PM   #13
jdub486
Private
3
Rep
92
Posts

 
Drives: 2009 e92 335i M Sport 6mt FBO
Join Date: Sep 2011
Location: Maryland

iTrader: (1)

Yep, I won't go back to fairfax based on this awful experience. I'll probably use Bmw of Silver Spring. I live in Bethesda.
Appreciate 0
      12-12-2011, 09:23 PM   #14
Z3shahzad
Enlisted Member
0
Rep
42
Posts

 
Drives: 06 325i, 05 Cayenne
Join Date: Oct 2007
Location: Fairfax, Virginia

iTrader: (0)

They will never see me again at that dealer!!!!!
Appreciate 0
      12-12-2011, 10:56 PM   #15
jdub486
Private
3
Rep
92
Posts

 
Drives: 2009 e92 335i M Sport 6mt FBO
Join Date: Sep 2011
Location: Maryland

iTrader: (1)

After round 2 turned out equally bad, I took the car back last week so that the "paint rep" could check out the job. He said my clear bra made the oem paint look darker than the repainted bumper. What a crock of... Aside from the paint match issue the paint is full of imperfections like clear coat run. The paint has already starting chipping in several places. I don't know if I have any recourse. I will probably have it repainted at a legit shop like EuroPros to preserve resale value.
Appreciate 0
      12-14-2011, 02:23 PM   #16
muzzammil15
Slurpee anyone?
United_States
6
Rep
600
Posts

 
Drives: 07 White 335i
Join Date: Dec 2011
Location: VA beach

iTrader: (3)

Send a message via MSN to muzzammil15
I would never in my life buy/deal with this dealership. During my research to buy a car I had the worst experience dealing with this dealership.
Appreciate 0
      12-14-2011, 02:32 PM   #17
huyner328
Former N54 Fanatic
36
Rep
1,915
Posts

 
Drives: Slow
Join Date: Nov 2009
Location: NoVA

iTrader: (8)

Garage List
Send a message via AIM to huyner328
It pains me to see people take their cars to FFX. It's well documented across several forums that they don't give a crap about our cars
__________________
Appreciate 0
      12-14-2011, 03:21 PM   #18
rust99
Private First Class
rust99's Avatar
4
Rep
110
Posts

 
Drives: 335i coupe
Join Date: Jan 2010
Location: VA / DC

iTrader: (0)

Quote:
Originally Posted by muzzammil15 View Post
I would never in my life buy/deal with this dealership. During my research to buy a car I had the worst experience dealing with this dealership.
+1
__________________
2011 335 Coupe///M-Sport | Space Gray | Black | Aluminum | Nav | Premium | CA | CW | Steptronic | HK | Sat | Shade | Alarm
Appreciate 0
      12-14-2011, 04:01 PM   #19
dcorn
Captain
8
Rep
747
Posts

 
Drives: 2007 E90 335i
Join Date: Dec 2009
Location: NoVA

iTrader: (2)

Quote:
Originally Posted by huyner328 View Post
It pains me to see people take their cars to FFX. It's well documented across several forums that they don't give a crap about our cars
Honestly, I never had much of a good experience with any of the three dealerships I went to in this area. Pretty sure fairfax scratched my car when they replaced the fuel pump, and Passport and Alexandria refused to adknowledge the wastegate rattle and steering creak in my car, saying they 'couldn't replicate the noise'. Pretty much proves to me that BMW as a whole doesn't really care much about the customers.
__________________
2007 E90 335i - Sold
Appreciate 0
      12-14-2011, 04:53 PM   #20
bmodzelewski
Second Lieutenant
4
Rep
216
Posts

 
Drives: 07 335i
Join Date: Mar 2010
Location: Baltimore

iTrader: (2)

No matter where you get that bumper painted the paint will never be the same as the original.. youll get more rock chips now because of the paint job

and passport is horrible with repair work... had to go back 3 times for one fix and it still wasnt 100%
Appreciate 0
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 12:25 AM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST