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      11-25-2011, 05:37 PM   #1
babymilo88
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Thumbs down Jose_sonictuning ! NEVER REPLY !

So I recently purchase 10mm spacers for my E92 back a while ago "approximately 2 months ago", have never had a chance to put them on, until I realized that the spacers did not fit perfectly and flushed.

I have done some research in this forum about 10mm spacers issues and i realize that their spacers need some custom work done.
Disclaimer: I have a 2008 E92 335. Apparently, for my model/year, the front hub lip is a couple mm longer than other years, so thats why it did not fit for ME .

I have try to give Jose a several Private Messages, but yet he never replied. I want to get a full refund for my spacers ! since they never notice that Sonic Tuning 10mm spacers require some custom work done, either in their post or their Sonic Tuning websites.

I have seen Jose posting up something in this form, but yet he never get back to me, which really disappointed me.

Not recommending their product for this time

Really lack of service.

Last edited by babymilo88; 11-25-2011 at 06:18 PM.
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      11-25-2011, 07:07 PM   #2
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Bought MTEC V3 from them. Came fast and good price.

One side is greener than the other. Asked for RMA...long story short haven't heard anything for weeks.

Seems like good vednor for speed and price but not warranty or replacement issues.

I won't bash until he has a chance to reply here.
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      11-25-2011, 07:09 PM   #3
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I've purchased two sets of wheels from them without incident. Both times they were great to deal with. Maybe try giving them a call instead?
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      11-25-2011, 09:53 PM   #4
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Quote:
Originally Posted by slimysnails View Post
Maybe try giving them a call instead?
This. If it's that big of a deal give them a call.
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      11-28-2011, 08:11 PM   #5
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I think Jose is doing just fine.
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      12-07-2011, 12:50 PM   #6
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Babymilo,

Lets please clear this up.

You purchase a set of the spacers from another forum member:
http://www.e90post.com/forums/showthread.php?t=610786

PMed regarding getting a refund back to YOUR paypal account when you can't provide order number or transaction number.

After going through about 20 PMs, you mention that your friend purchased the spacers for you and he's out of the country?

Anyways, sorry that I couldn't help but we cant just return something you did not purchase.

Finally, after another 5-6 PMs I advised you to sell the spacer or trade it with someone on the forum.

Clearly, I did communicate with you; but didn't meet your "standard" in this case.

http://www.e90post.com/forums/showthread.php?t=615426

Well, looks like you did resolve your issue.
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      12-07-2011, 12:52 PM   #7
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Quote:
Originally Posted by jimmydever View Post
Bought MTEC V3 from them. Came fast and good price.

One side is greener than the other. Asked for RMA...long story short haven't heard anything for weeks.

Seems like good vednor for speed and price but not warranty or replacement issues.

I won't bash until he has a chance to reply here.
Jimmydever,

I believe you spoke to someone over the phone and resolved this issue.

I will go ahead and PM regarding the RA-exchange.
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      12-07-2011, 12:54 PM   #8
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Quote:
Originally Posted by ChaseK View Post
This. If it's that big of a deal give them a call.

We spoke to babymilo twice on the phone, he said he was going after the order number from his friend.
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      12-07-2011, 01:00 PM   #9
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Quote:
Originally Posted by slimysnails View Post
I've purchased two sets of wheels from them without incident. Both times they were great to deal with. Maybe try giving them a call instead?
New Wheels looks great !
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      12-07-2011, 01:09 PM   #10
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Quote:
Originally Posted by jose_sonictuning View Post
Jimmydever,

I believe you spoke to someone over the phone and resolved this issue.

I will go ahead and PM regarding the RA-exchange.
Got your PM. All is well. props to Jose
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      12-07-2011, 01:23 PM   #11
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Quote:
Originally Posted by babymilo88 View Post
So I recently purchase 10mm spacers for my E92 back a while ago "approximately 2 months ago", have never had a chance to put them on, until I realized that the spacers did not fit perfectly and flushed.

I have done some research in this forum about 10mm spacers issues and i realize that their spacers need some custom work done.
Disclaimer: I have a 2008 E92 335. Apparently, for my model/year, the front hub lip is a couple mm longer than other years, so thats why it did not fit for ME .

I have try to give Jose a several Private Messages, but yet he never replied. I want to get a full refund for my spacers ! since they never notice that Sonic Tuning 10mm spacers require some custom work done, either in their post or their Sonic Tuning websites.

I have seen Jose posting up something in this form, but yet he never get back to me, which really disappointed me.

Not recommending their product for this time

Really lack of service.
Quote:
Originally Posted by jose_sonictuning View Post
Babymilo,

Lets please clear this up.

You purchase a set of the spacers from another forum member:
http://www.e90post.com/forums/showthread.php?t=610786

PMed regarding getting a refund back to YOUR paypal account when you can't provide order number or transaction number.

After going through about 20 PMs, you mention that your friend purchased the spacers for you and he's out of the country?

Anyways, sorry that I couldn't help but we cant just return something you did not purchase.

Finally, after another 5-6 PMs I advised you to sell the spacer or trade it with someone on the forum.

Clearly, I did communicate with you; but didn't meet your "standard" in this case.

http://www.e90post.com/forums/showthread.php?t=615426

Well, looks like you did resolve your issue.
WAAAAIIT......so OP didn't even purchase the spacers from Sonic Tuning???? Lol!
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      12-07-2011, 01:27 PM   #12
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Quote:
Originally Posted by deanmc View Post
WAAAAIIT......so OP didn't even purchase the spacers from Sonic Tuning???? Lol!
Not from us directly.

Purchased from another user on the forum.
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      12-07-2011, 01:30 PM   #13
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so buy something 2nd hand & then expect refund from the vendor, doesn't make sense
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      12-07-2011, 01:42 PM   #14
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      12-07-2011, 01:49 PM   #15
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Quote:
Originally Posted by jose_sonictuning View Post
Babymilo,

Lets please clear this up.

You purchase a set of the spacers from another forum member:
http://www.e90post.com/forums/showthread.php?t=610786

PMed regarding getting a refund back to YOUR paypal account when you can't provide order number or transaction number.

After going through about 20 PMs, you mention that your friend purchased the spacers for you and he's out of the country?

Anyways, sorry that I couldn't help but we cant just return something you did not purchase.

Finally, after another 5-6 PMs I advised you to sell the spacer or trade it with someone on the forum.

Clearly, I did communicate with you; but didn't meet your "standard" in this case.

http://www.e90post.com/forums/showthread.php?t=615426

Well, looks like you did resolve your issue.
pwned
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