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      11-25-2011, 06:24 AM   #1
wilsonho87
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Compliments to BMW Sydney

Hi i would like to give my appreciation and compliments to BMW Sydney, Particularly my salesperson Richard Yorkston.

You are probably aware of some problems i had a while ago when i posted up in this forum for help regarding buying a bmw 320i demo with a faulty backseat leather.

Well today I asked Richard and he told me to visit him for a look. Suprisingly he helped me exchanged the back seat with another demo car backseat without any damage. To be that nice when the contract has already been signed 2 weeks ago and when he has no responsibility to even help me with the scratch, let alone change the back seat for me. whats more, he helped me exchanged one of the mirror caps with the other demos as well because my current one had some minor scratch!

I am very happy

I recommend you guys to find this guy when you purchase in the future.

Cheers

Last edited by wilsonho87; 11-25-2011 at 06:38 AM.
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      11-25-2011, 07:42 AM   #2
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Garage List
2007 BMW X5 3.0d  [5.00]
2011 BMW 320d  [5.00]
from another demo car??!? LOL
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      11-25-2011, 07:49 AM   #3
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That's great stuff!
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      11-25-2011, 08:22 AM   #4
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+1 for Richard being a good guy. Although I got my car from someone else upstairs, I've had a chat with Richard a few times (friend of a friend). Also kinda like his accent lol.
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      11-25-2011, 02:16 PM   #5
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Mmm from another car eh, well I guess that's a good result for you at least
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      11-26-2011, 06:36 AM   #6
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+1 for Richard as well, very nice guy who is happy to help out in whatever way possible, although he thinks it is weird I have sugar in my hot chocolate.... sigh.
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      11-27-2011, 07:08 AM   #7
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Quote:
Originally Posted by pcockley View Post
Mmm from another car eh, well I guess that's a good result for you at least
+1 Exactly. Another fail for BMW Sydney... Sorry I meant, never fail to disappoint.

Glad it worked out for you OP. Kinda feel bad for the buyer of the other demo car though. If "Richard Yorkston" was a real stand up guy he and BMW Sydney would have just arranged for a new seat cover to be installed.

I am pretty sure another aussie forum member had both front seat covers replaced due to faulty leather damage/wear by BMW Sydney well, well into the warranty period, let alone on a demo car.

Last edited by 335i-boy; 11-27-2011 at 07:19 AM.
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      11-27-2011, 07:14 AM   #8
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+1 Exactly. Another fail for BMW Sydney... Sorry I meant, never fail to disappoint.

Glad it worked out for you OP. Kinda feel bad for the buyer of the other demo car though.
Na they'll just switch it again. This way you can have a two-tone interior if it's a different colour.
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      11-27-2011, 08:24 PM   #9
Stuart@BMRAutowerkes
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Also kinda like his accent lol.
:
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      11-27-2011, 08:26 PM   #10
pcockley
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Quote:
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:
the Gay dude in the office says its a come on.
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      11-27-2011, 08:46 PM   #11
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Typical UK accent and way of talking.
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      11-27-2011, 08:47 PM   #12
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man crush.....
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      11-27-2011, 09:31 PM   #13
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well yeah, i guess i shouldnt be that greedy asking for a brand new seat to be replaced. Well im satisfied enough already

Also i am fkin pissed atm cos yesterday i went to k-mart and bought polyglaze leather cleaner for cars for very cheap around $6.95 and applied it to my seat and the colour changed....f u X k!!! totally sad now.... anyone used this before?
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      11-27-2011, 09:59 PM   #14
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take it back to richard and swap it with the other car. LMFAO
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      11-27-2011, 10:09 PM   #15
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Sorry to hear that.

nope. Don't get any cleaning products from kmart... Think the bmw leather cleaners/lotions are like $30 - 50? Always worth paying that bit more if anything for peace of mind. Are you sure you didn't get a cleaner for fake leather (alcantara)?

Also should prob have checked it on a small hidden area first What colour is your leather? and the cleaner? The bmw one is white/cream

Last edited by Haydrick; 11-27-2011 at 10:54 PM.
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      11-27-2011, 10:46 PM   #16
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The bmw one is white/cream
sounds like you enjoy squirting that all over and rubbing it in
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      11-27-2011, 10:53 PM   #17
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sounds like you enjoy squirting that all over and rubbing it in

What can I say... I love my car and her soft supple interior.
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      11-28-2011, 06:47 AM   #18
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Quote:
Originally Posted by Haydrick View Post
Sorry to hear that.

nope. Don't get any cleaning products from kmart... Think the bmw leather cleaners/lotions are like $30 - 50? Always worth paying that bit more if anything for peace of mind. Are you sure you didn't get a cleaner for fake leather (alcantara)?

Also should prob have checked it on a small hidden area first What colour is your leather? and the cleaner? The bmw one is white/cream
are you sure it's 30-50 dollars from bmw? i called them and they quote sth like 1500 dollars ( but i think its like a package with a few different cleaners like paint protection, vinyl conditioner, leather preserver and carpet and fabric cleaner). So fuking expensive
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      11-28-2011, 06:54 AM   #19
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Bahahahaha! You kidding right! Leather cleaning products are different to the so called "leather protection package" cash grab from BMW dealers. The cleaning products are 30 bucks...LOL! Go to your dealer and buy the leather cleaning foam and end this thread or you can try Leyla's Intense Leather Cleaner in Hurstville.
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      11-28-2011, 07:14 AM   #20
wilsonho87
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yeah exactly , i called them and just asked for a leather cleaner and they quoted me this 3k package with free car tint or and some other bullsht if i buy by today...then i asked her i just want the leather cleaner by itself and they said sth like 1.5k so i gave up. maybe she wasnt referring to the foam. anyways thanks for that and ill go buy one tmr.
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