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      03-08-2012, 12:12 AM   #1
Jason
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BMW of North America Announces 2012 Best Dealership Awards
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BMW of North America Announces Best Dealership Awards

07.03.2012

31 BMW dealers honored as Centers of Excellence


Woodcliff Lake, NJ – March 7, 2012… BMW of North America, LLC today announced its annual Center of Excellence honors, awarded to the top performing dealerships in the U.S. Thirty-one of the 339 BMW dealers nationwide achieved “2012 Center of Excellence” status based on their 2011 performance in customer satisfaction, outstanding brand representation, operational excellence and profitability.

“BMW customers have high expectations of their vehicle and their dealer,” said Peter Miles, BMW of North America Executive VP of Operations. “It takes extraordinary and consistent effort to attain the level of a COE dealership.”

The BMW Group continues to lead the automotive industry as the number one premium auto manufacturer in the world and is the primary mobility provider for the London 2012 Olympic Games, as well as the 2012 U.S. Olympic and Paralympic Teams. During 2012, BMW will launch a number of new vehicles in the U.S., including the all-new 3 Series Sedan, 6 Series Gran Coupe, and the M5 Sedan ensuring their position as the number one luxury brand in the U.S.

“The Center of Excellence winners have done exceptionally well,” said BMW of North America President and CEO Ludwig Willisch. “In this Olympic year, these 31 are our top athletes, so it’s fitting that we send them to the London 2012 Olympics as their reward.”

2012 Center of Excellence Award Recipients

1. Hendrick BMW - Charlotte, NC
2. Don Jacobs BMW - Lexington, KY
3. Peter Pan BMW - San Mateo, CA
4. BMW of Bridgeport - Bridgeport, CT
5. Dreyer & Reinbold, Inc. - Indianapolis, IN
6. Kuni BMW - Beaverton, OR
7. BMW of Houston North - Houston, TX
8. Schomp BMW of Highlands Ranch - Highlands Ranch, CO
9. Savage BMW - Ontario, CA
10. East Bay BMW - Pleasanton, CA
11. Performance BMW - Chapel Hill, NC
12. Bobby Rahal BMW of South Hills - Canonsburg, PA
13. United BMW of Gwinnett Place - Duluth, GA
14. BMW of Stratham - Stratham, NH
15. Thompson BMW - Doylestown, PA
16. Passport BMW - Suitland, MD
17. BMW of Ridgefield - Ridgefield, CT
18. Momentum BMW - Houston, TX
19. Advantage BMW - Houston, TX
20. Sandia BMW - Albuquerque, NM
21. BMW of Myrtle Beach - Myrtle Beach, SC
22. BMW of Monrovia - Monrovia, CA
23. BMW Gallery - Norwood, MA
24. Desert BMW of Las Vegas - Las Vegas, NV
25. Valencia BMW - Valencia, CA
26. Chapman BMW - Chandler, AZ
27. BMW of Alexandria - Alexandria, VA
28. Braman Motorcars - West Palm Beach, FL
29. BMW of Minnetonka - Minnetonka, MN
30. BMW of Greenwich - Greenwich, CT
31. Classic BMW - Plano, TX

Compare to last year's Best Dealership Awards @ http://www.e90post.com/forums/showthread.php?t=490832


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      03-08-2012, 02:17 AM   #2
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congrats to the 31 dealerships!
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      03-08-2012, 09:01 AM   #3
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I've dealt with both Momentum BMW in Houston and United BMW in Duluth. I'm not sure how Momentum made it with the experiences I've had with them in the past. Congrats never the less to all.
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      03-08-2012, 10:18 AM   #4
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Grats to East Bay in Ca! I know I am a huge fan of this place .

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      03-08-2012, 10:21 AM   #5
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Its beyond me as to how Momentum BMW made it to the list. I had nothing but bad experiences there. Advantage BMW deserves a spot there.
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      03-08-2012, 10:23 AM   #6
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Its beyond me as to how Momentum BMW made it to the list. I had nothing but bad experiences there. Advantage BMW deserves a spot there.
Amen.
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      03-08-2012, 10:27 AM   #7
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United BMW of Gwinnett?!?!? They rarely have loaners AND I've filed 7 formal complaints against that dealership.
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      03-08-2012, 10:28 AM   #8
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Congratulations to all the dealerships that made it. And, also to those that didn't make it but do their best to on a day to day basis. Thanks!
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      03-08-2012, 10:34 AM   #9
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Glad to see Performance BMW of Chapel Hill up there. Great dealership to work with, the service center is excellent when dealing with extra goodies on my vehicle.
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      03-08-2012, 10:38 AM   #10
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Congrats Braman BMW!
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      03-08-2012, 10:41 AM   #11
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Kuni may not know their stuff all the time but they certainly have seem to be focusing more on customer service over the past year.
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      03-08-2012, 10:44 AM   #12
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Go Braman! I would have been pissed to see my local BMW dealer here. They treat in warranty people that did not buy a car from them like second class citizens.
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      03-08-2012, 10:50 AM   #13
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Perillo won't ever make this list...
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      03-08-2012, 10:50 AM   #14
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Love Braman Motorcars!!! That is the nicest Dealership. Congratulations to all!!!
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      03-08-2012, 10:51 AM   #15
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      03-08-2012, 10:55 AM   #16
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I'm surprised Crevier BMW in Orange County didn't make the cut. They've always treated me very, very well...
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      03-08-2012, 10:57 AM   #17
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I put down a deposit for an E46M back in 2000 or 2001 at East Bay BMW but couldn't justify buying such an expensive car on the salary I was making back then. I felt bad about backing out, but the dealer I was working with brushed it off and told me that they'd be here to sell me the next generation M3 when I was ready to buy. To top it off, he let me sit in and start a Z8 that was roped off on the showfloor.

I'm not surprised that they were recognized. I am a little surprised not to find Crevier, Rusnak, and South Bay BMW on the list. I've also only ever had great experiences over there.
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      03-08-2012, 11:03 AM   #18
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Perillo won't ever make this list...
Lol that's so true
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      03-08-2012, 11:03 AM   #19
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I must say BMW is certainly ignoring Canada ... we have some fine Dealerships in Canada and only one is mentioned.

I for one am very disappointed to see such a list without Canada being taken into consideration.

What about North Americas worst Dealerships? Does anyone at BMW Germany even care how some Customers are being treated? Does anyone even take the time what members here have to say in the Dealership Review Thread of this forum?

Why not check this out ---> CLICK

Then compile a list of North Americas Worst BMW Dealerships
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      03-08-2012, 11:05 AM   #20
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Originally Posted by Z4MLover2012 View Post
I've dealt with both Momentum BMW in Houston and United BMW in Duluth. I'm not sure how Momentum made it with the experiences I've had with them in the past. Congrats never the less to all.
I was wondering the same thing about Momentum lol...
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      03-08-2012, 11:07 AM   #21
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Its beyond me as to how Momentum BMW made it to the list. I had nothing but bad experiences there. Advantage BMW deserves a spot there.
YES!
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      03-08-2012, 11:10 AM   #22
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There is no way Desert BMW of Las Vegas made it.
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