E90Post
 


Bimmer Retrofit
 
BMW 3-Series (E90 E92) Forum > E90 / E92 / E93 3-series Technical Forums > ConnectedDrive / I-Drive / Navigation Related Discussion > HELP: Scratched iDrive Anti-Glar Coating (with photos).



Reply
 
Thread Tools Search this Thread
      03-22-2012, 07:22 PM   #1
TomTomTuning
Captain
 
TomTomTuning's Avatar
 
Drives: E92 335I XDrive
Join Date: Mar 2010
Location: Camp Hill, PA

Posts: 913
iTrader: (0)

HELP: Scratched iDrive Anti-Glar Coating (with photos).

I very rarely put something in the iDrive display area so I don't remember when exactly this happened but it appears I scratched the Antri-Glare coating on the display. I thought it was some sort of smudge and tried to whip it with a micro fiber cloth but it appears I actually made it worst...

Why the heck is that coating to delicate, it's ridiculous!!!
Any idea on how to fix this or what I should do? My lease is over in April of 2013.




__________________
2010 Alpine White Ex. - Saddle Brown In. l 335i E92 XDrive l Cold l Premium l Sport l Navi l Sat radio
TomTomTuning is offline   United_States
0
Reply With Quote
      03-23-2012, 05:17 AM   #2
HK8888
Captain
 
HK8888's Avatar
 
Drives: '08 E92 M3
Join Date: Feb 2011
Location: Boston, MA

Posts: 937
iTrader: (4)

Garage List
2008 M3 Coupe  [5.00]
Interested in knowing, subscribed.
HK8888 is offline   United_States
0
Reply With Quote
      03-23-2012, 09:44 AM   #3
mickcris
Private
 
Drives: 2011 328i
Join Date: Jan 2012
Location: dallas, tx

Posts: 50
iTrader: (0)

I've used scratch-x on an LCD computer monitor before and it worked very well.
mickcris is offline   United_States
0
Reply With Quote
      03-23-2012, 10:01 AM   #4
mashimarho
BMW Genius
 
mashimarho's Avatar
 
Drives: e92 LCI 335i xDrive™
Join Date: Mar 2010
Location: Grand Rapids, michigan

Posts: 7,933
iTrader: (33)

Garage List
I thought about putting my phone there one time.... Thankfully I didn't.
__________________
-Sean.

360 FORGED///DynamikiLLu51ions///ER///BMS///KW///VRSF///ARKYM///DD///CYBA///STOPTECH///BMW Performance ///
My Progress: http://www.e90post.com/forums/showthread.php?t=770326
mashimarho is offline   United_States
0
Reply With Quote
      03-23-2012, 11:48 AM   #5
Technic
Lieutenant General
 
Technic's Avatar
 
Drives: 2012 E92 M3, 2014 528i
Join Date: Apr 2005
Location: Ft Lauderdale, Florida

Posts: 10,568
iTrader: (15)

Garage List
2004 M3  [0.00]
Just to piss you off a little more... there used to be a clear plastic cover to protect the LCD screen but BMW removed it to save some bucks.

I doubt that you can polish that scratch as the surface is not smooth, as you can notice. An used screen may cost you some $500; brand new is about 3 times that.
__________________
-2012 E92 M3 Jerez Black/Rust Brown, M-DCT: September ED
-2008 E90 M3 Melbourne Red/Bamboo, 6MT: Gone
-2007 MK5 GTI United Grey/Grey, DSG: Gone
-2004 E46 M3 Carbon Black/Cinnamon, 6MT: Gone
-2002 E46 330i Orient Blue/Natural Brown, 5MT: Gone
Technic is offline   United_States
0
Reply With Quote
      03-24-2012, 03:13 AM   #6
mickcris
Private
 
Drives: 2011 328i
Join Date: Jan 2012
Location: dallas, tx

Posts: 50
iTrader: (0)

The monitor that I buffed the scratches out of had a matte screen (not glossy) and the scratches disappeared. May depend on how deep they are if the will come out.
mickcris is offline   United_States
0
Reply With Quote
      03-24-2012, 07:47 AM   #7
Technic
Lieutenant General
 
Technic's Avatar
 
Drives: 2012 E92 M3, 2014 528i
Join Date: Apr 2005
Location: Ft Lauderdale, Florida

Posts: 10,568
iTrader: (15)

Garage List
2004 M3  [0.00]
Quote:
Originally Posted by mickcris View Post
The monitor that I buffed the scratches out of had a matte screen (not glossy) and the scratches disappeared. May depend on how deep they are if the will come out.
Hopefully that method would work here as well. Hopefully...
__________________
-2012 E92 M3 Jerez Black/Rust Brown, M-DCT: September ED
-2008 E90 M3 Melbourne Red/Bamboo, 6MT: Gone
-2007 MK5 GTI United Grey/Grey, DSG: Gone
-2004 E46 M3 Carbon Black/Cinnamon, 6MT: Gone
-2002 E46 330i Orient Blue/Natural Brown, 5MT: Gone
Technic is offline   United_States
0
Reply With Quote
      03-28-2012, 07:11 AM   #8
TroyDeJ
Banned
 
Drives: around aimlessly
Join Date: Nov 2010
Location: Long Island

Posts: 984
iTrader: (1)

wow i cant believe that got rid of the clear plastic cover on LCIs. i got a scratch in my plastic cover and polished it out but i would feel nervous doing it on the screen
TroyDeJ is offline  
0
Reply With Quote
      03-28-2012, 02:40 PM   #9
Concentric190
Second Lieutenant
 
Drives: 335d
Join Date: Mar 2011
Location: Willowbrook, IL

Posts: 261
iTrader: (0)

Garage List
1997 BMW M3  [0.00]
2009 BMW 335d  [0.00]
1995 BMW M3  [0.00]
damn, my 2009 LCI has the plastic cover. That was a dumb move on BMW IMO.
__________________
///Andres
09 335d evolve tuned - 327whp / 490wtq -- 13.0@105
95 M3 Turbo - Built 3.0l s52, PTE74GTQ, AEM EMS & CDI
97 M3 NASA TTB build for 2014!
Concentric190 is offline   United_States
0
Reply With Quote
      03-29-2012, 03:50 PM   #10
timmahh
ghey
 
timmahh's Avatar
 
Drives: Viertürigen Fahrzeugs
Join Date: Oct 2010
Location: Southern California

Posts: 1,108
iTrader: (0)

I was just going to ask where the hell the plastic was! eeek.

OP - Not sure; may need to replace the monitor.. or send it off somewhere that can put a new coating on it.
__________________

The females confuse me.
timmahh is offline   United_States
0
Reply With Quote
      04-11-2012, 07:43 PM   #11
TomTomTuning
Captain
 
TomTomTuning's Avatar
 
Drives: E92 335I XDrive
Join Date: Mar 2010
Location: Camp Hill, PA

Posts: 913
iTrader: (0)

I wasn't getting any email notifications on this thread so I didn't know so many ppl replied.

I guess i'll do some research to find out if there's somewhere I could send it to be repaired but If I can't find any, I guess I'll try the scratchX idea. The thing is, it's not so much a grove scratch in the display, as it is an area where the anti-glare coating has been removed.

I called BMW last week and they said to bring it by but when I did, the "master tech" was busy and couldn't check it out at the moment. So the guy said call back and schedule an appointment. What a big waste of my time.
__________________
2010 Alpine White Ex. - Saddle Brown In. l 335i E92 XDrive l Cold l Premium l Sport l Navi l Sat radio
TomTomTuning is offline   United_States
0
Reply With Quote
      04-11-2012, 09:43 PM   #12
mickcris
Private
 
Drives: 2011 328i
Join Date: Jan 2012
Location: dallas, tx

Posts: 50
iTrader: (0)

I saw a couple of places on the web saying that filling the scratch with Vaseline will make it disappear.
http://www.hackosis.com/fixing-an-lcd-screen-scratch/

Not sure if it would work though.
mickcris is offline   United_States
0
Reply With Quote
      04-13-2012, 04:05 PM   #13
TomTomTuning
Captain
 
TomTomTuning's Avatar
 
Drives: E92 335I XDrive
Join Date: Mar 2010
Location: Camp Hill, PA

Posts: 913
iTrader: (0)

I wonder if all the "scratch" repair methods would work for my situation. The screen doesn't have an grove scratches, the coating is just removed...
__________________
2010 Alpine White Ex. - Saddle Brown In. l 335i E92 XDrive l Cold l Premium l Sport l Navi l Sat radio
TomTomTuning is offline   United_States
0
Reply With Quote
      04-13-2012, 05:48 PM   #14
bmmakela
A gas is not a solid
 
Drives: 2011 E90 xDrive M-Sport 6-MT
Join Date: Sep 2011
Location: Wheaton, IL

Posts: 5
iTrader: (0)

IDrive scratch

same thing happened to me and I made it worse trying to polish the scratches with an eyeglasses wipe...bringing into the dealer on the 23rd to see if they'll warrantee it.... Only 9000 miles on my 2011 and this is the fourth problem I've run into... If they won't replace the screen, I ordered a screen film from www.lexerd.com in hopes of covering the blemishes
bmmakela is offline   United_States
0
Reply With Quote
      04-13-2012, 07:20 PM   #15
TomTomTuning
Captain
 
TomTomTuning's Avatar
 
Drives: E92 335I XDrive
Join Date: Mar 2010
Location: Camp Hill, PA

Posts: 913
iTrader: (0)

Quote:
Originally Posted by bmmakela View Post
same thing happened to me and I made it worse trying to polish the scratches with an eyeglasses wipe...bringing into the dealer on the 23rd to see if they'll warrantee it.... Only 9000 miles on my 2011 and this is the fourth problem I've run into... If they won't replace the screen, I ordered a screen film from www.lexerd.com in hopes of covering the blemishes
Good luck!!! Please let me know what happens when you take it to the dealer... And if that screen protector helps...

I'm over this..
__________________
2010 Alpine White Ex. - Saddle Brown In. l 335i E92 XDrive l Cold l Premium l Sport l Navi l Sat radio
TomTomTuning is offline   United_States
0
Reply With Quote
      04-16-2012, 06:48 PM   #16
bmmakela
A gas is not a solid
 
Drives: 2011 E90 xDrive M-Sport 6-MT
Join Date: Sep 2011
Location: Wheaton, IL

Posts: 5
iTrader: (0)

So the Lexerd screen film arrived today and I applied it to my iDrive screen with mixed results. The anti-glare scratches were certainly less noticeable, and invisible from some angles, but not gone. It also took me three attempts to apply the film, which rolled up a bit in one corner from taking it on and off.

The particular film I bought was Crystal Clear, and didn't realize until afterward that they sell an Anti-Glare film, so the surface was too shiny. Between the rolled edge and shiny surface, I removed the film.

I bought two more films, this time the Anti-Glare version, and will give it one more try ($37). If the Anti-Glare has a matte finish, and I'm able to apply at least one of the two that I bought without having to reposition multiple times, I think it will be a good solution.

If you have no chance of getting the dealer to replace the screen, then I think this is actually a low cost option to make it more tolerable.

Will let you know how round two goes!
bmmakela is offline   United_States
0
Reply With Quote
      04-25-2012, 01:19 PM   #17
TomTomTuning
Captain
 
TomTomTuning's Avatar
 
Drives: E92 335I XDrive
Join Date: Mar 2010
Location: Camp Hill, PA

Posts: 913
iTrader: (0)

Quote:
Originally Posted by bmmakela View Post
So the Lexerd screen film arrived today and I applied it to my iDrive screen with mixed results. The anti-glare scratches were certainly less noticeable, and invisible from some angles, but not gone. It also took me three attempts to apply the film, which rolled up a bit in one corner from taking it on and off.

The particular film I bought was Crystal Clear, and didn't realize until afterward that they sell an Anti-Glare film, so the surface was too shiny. Between the rolled edge and shiny surface, I removed the film.

I bought two more films, this time the Anti-Glare version, and will give it one more try ($37). If the Anti-Glare has a matte finish, and I'm able to apply at least one of the two that I bought without having to reposition multiple times, I think it will be a good solution.

If you have no chance of getting the dealer to replace the screen, then I think this is actually a low cost option to make it more tolerable.

Will let you know how round two goes!
I'm assuming the dealer wasn't any help?

I don't mind tolerating the scuffs my main concern is when I return the car to BMW in less then a year, will I have to pay for a new display.
If the Anti-Glare screen protector works, it's only a temporary fix until I take it in, in which case I believe they'll notice it.

Agh, this is so stressful.
__________________
2010 Alpine White Ex. - Saddle Brown In. l 335i E92 XDrive l Cold l Premium l Sport l Navi l Sat radio
TomTomTuning is offline   United_States
0
Reply With Quote
      04-25-2012, 04:01 PM   #18
h3lpmedic
Enlisted Member
 
Drives: 2008 328xi Coupe
Join Date: Apr 2012
Location: Seattle

Posts: 35
iTrader: (1)

Have you tried vaseline? I've used it to mask scratches on LCD Monitors before. Might be a good temp fix.
h3lpmedic is offline  
0
Reply With Quote
      04-26-2012, 08:20 AM   #19
mazda3ndp
Lieutenant
 
Drives: E93 M3
Join Date: Apr 2009
Location: Bergen NJ

Posts: 582
iTrader: (8)

Send a message via AIM to mazda3ndp
I have a screen (BRAND NEW!!), just the screen not the hood or anything, Im in NJ and I accidently bought, and have no use for it, was going to save it for just this scenario but kinda strapped for cash so pm me if you like
mazda3ndp is offline   United_States
0
Reply With Quote
      04-26-2012, 08:34 AM   #20
TomTomTuning
Captain
 
TomTomTuning's Avatar
 
Drives: E92 335I XDrive
Join Date: Mar 2010
Location: Camp Hill, PA

Posts: 913
iTrader: (0)

Quote:
Originally Posted by mazda3ndp View Post
I have a screen (BRAND NEW!!), just the screen not the hood or anything, Im in NJ and I accidently bought, and have no use for it, was going to save it for just this scenario but kinda strapped for cash so pm me if you like
PM sent.
__________________
2010 Alpine White Ex. - Saddle Brown In. l 335i E92 XDrive l Cold l Premium l Sport l Navi l Sat radio
TomTomTuning is offline   United_States
0
Reply With Quote
      04-29-2012, 06:14 PM   #21
bmmakela
A gas is not a solid
 
Drives: 2011 E90 xDrive M-Sport 6-MT
Join Date: Sep 2011
Location: Wheaton, IL

Posts: 5
iTrader: (0)

So the dealer wasn't any help. Not a warrantee issue according to them, although I'm going to write the BBB to air my grievances. Between three repairs in 10k miles of ownership, and the iDrive screen scratches, I'm mad. Ever heard of Gorilla glass BMW?

The Lexerd anti-glare film does work OK, maybe a bit better than OK. After two previous attempts, I was able to apply with minimal bubbles and edge buckling. The scratches are significantly less noticeable, and it looks better than before, albeit a few minor bubbles under the new film.

I plan to trade this car in after another two years. If the dealer tries to discount my trade due to the iDrive screen ($2800 repair), I'll walk out and buy an S4 across the street instead.

My wife and I bought new cars at the same time last summer, she bought a Q5, and I bought my F30, and she hasn't had an issue to date... maybe I should have bought that S4.
Attached Images
 

Last edited by bmmakela; 05-02-2012 at 04:40 AM. Reason: Adding picture
bmmakela is offline   United_States
0
Reply With Quote
      05-04-2012, 06:49 AM   #22
raf555
Banned
 
Drives: BMW 320D
Join Date: Sep 2009
Location: South Yorkshire

Posts: 2,102
iTrader: (47)

Quote:
Originally Posted by Technic
Just to piss you off a little more... there used to be a clear plastic cover to protect the LCD screen but BMW removed it to save some bucks.

I doubt that you can polish that scratch as the surface is not smooth, as you can notice. An used screen may cost you some $500; brand new is about 3 times that.
I thought they removed it for enhanced viewing... No reflections and all that?!

Tight arses!!

Yes I too have seen cic screens with plastic covers!
raf555 is offline  
0
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 02:36 AM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST