E90Post
 


TireRack
 
BMW 3-Series (E90 E92) Forum > E90 / E92 / E93 3-series Technical Forums > Mechanical Maintenance: Break-in / Oil & Fluids / Servicing / Warranty > Is my friend getting ripped off?



Reply
 
Thread Tools Search this Thread
      03-28-2012, 10:24 PM   #1
paradoxical3
Captain
80
Rep
832
Posts

Drives: BMW
Join Date: Mar 2012
Location: USA

iTrader: (6)

Is my friend getting ripped off?

One of my best friends has a 2007 328xi that she bought at my recommendation. She loves the car so far and now has 67k on it. She took it to the BMW Store in Cincinnati, OH to get her headlight fixed, and they charged her $450 to fix it, inspect the car, and change the oil and filter.

Here's what seems fishy to me - they sent her home with a "BMW recommended service plan" that says she should do the following:

Perform Fuel Injector Cleaning Service ($194)
Perform Front and rear differential fluid change ($297)
Perform cooling system service ($168)

They are claiming that they found the diff fluid "dirty" and the coolant "diluted."

Is she getting totally ripped off by this dealer or is it reasonable?

Thanks so much!
Appreciate 0
      03-28-2012, 10:31 PM   #2
ENINTY
Banned
58
Rep
3,415
Posts

Drives: 2006 325i Sport
Join Date: Jun 2006
Location: Virginia

iTrader: (0)

The fluids are a bit pricey from the dealer, but the maintenance they recommend can be done by any decent independent auto shop. Not sure why you'd take the car to a BMW dealer for simple maintenance items like these.
Appreciate 0
      03-29-2012, 01:39 AM   #3
queensfield
First Lieutenant
United_States
8
Rep
359
Posts

Drives: 2006 330i E90
Join Date: Aug 2011
Location: So Cal

iTrader: (0)

Fuel injector service is a ripoff if the car is running fine. Just throw in a $7 bottle of Techron in the fuel system, which would achieve approximately the same thing. Coolant is good to change but as ENINTY stated, it can be done much more cheaply at an indy or DIY. I am not sure of the differential fluid change at 67K miles- seems early to me. Transfer case fluid for XI might be important, but check with other fellow XI owners here.
Appreciate 0
      03-29-2012, 08:08 AM   #4
BKV122
Major
BKV122's Avatar
United_States
16
Rep
1,103
Posts

Drives: E90
Join Date: Feb 2009
Location: NY

iTrader: (1)

Garage List
2006 330xi  [4.75]
Like stated above, cars running fina, a bottle of Techron would do. The diff fluid bmw considers lifetime(100k) but deff a good maintenance. Those are all easy jobs that can be done at a regular mechanic probably for less.
__________________

Monaco Blue 330xi - Terra Interior/6-MT/Sport/Premium/Cold/CSL's/M3 Spoiler Lip/Black Kidney's
Appreciate 0
      03-29-2012, 10:19 AM   #5
Bcube
Been there, wrecked that.
7
Rep
547
Posts

Drives: '07 E93 335i
Join Date: Jul 2009
Location: SoCal

iTrader: (0)

Quote:
Originally Posted by paradoxical3 View Post
One of my best friends has a 2007 328xi that she bought at my recommendation. She loves the car so far and now has 67k on it. She took it to the BMW Store in Cincinnati, OH to get her headlight fixed, and they charged her $450 to fix it, inspect the car, and change the oil and filter.

Here's what seems fishy to me - they sent her home with a "BMW recommended service plan" that says she should do the following:

Perform Fuel Injector Cleaning Service ($194)
Perform Front and rear differential fluid change ($297)
Perform cooling system service ($168)

They are claiming that they found the diff fluid "dirty" and the coolant "diluted."

Is she getting totally ripped off by this dealer or is it reasonable?

Thanks so much!
BMW corporate does not recommend those services. These are dealership recommendations. Draw your own conclusions.
__________________
-Brian
~199K miles. I -still- don't fear my 335i.
Appreciate 0
      03-29-2012, 10:52 AM   #6
onebadmofo
Banned
Russian Federation
65
Rep
2,394
Posts

Drives: 2007 E92 335i
Join Date: Aug 2010
Location: Central NJ

iTrader: (14)

I have a hard time picturing BMW tech opening drain plug on the diff. Also you have to suck out the fluid out, it doesn't actually drain on its own.
Appreciate 0
      03-30-2012, 01:44 PM   #7
e90sexion
E 9 0 S E X I O N
e90sexion's Avatar
Canada
99
Rep
6,509
Posts

Drives: M3, Z4MC
Join Date: Sep 2006
Location: Vancouver/WA

iTrader: (17)

driver is woman, ripping one off is easy for them.
Appreciate 0
      04-02-2012, 11:56 AM   #8
ale5six1
Enlisted Member
ale5six1's Avatar
0
Rep
30
Posts

Drives: 2007 335i
Join Date: May 2011
Location: Palm Beach Florida

iTrader: (0)

Quote:
Originally Posted by e90sexion View Post
driver is woman, ripping one off is easy for them.
they dont only try to rip off woman. I recently took my g/f's car into a tire's plus to get a nail plugged that was about 2 inches from sidewall. and of course when they put it up on the lift to patch the tire they said "we tried to patch the tire but there are actually 2 nails in the tire and one cannot be patched b/c its too close to the sidewall. we would ahve to replace the tire and also one of your others tires is pretty low on tread so we recommend replacing that one too. total would be $170" I replied "oh really?? i didnt notice two nails, nevermind i didnt plan on spending that much money today" and drove home. put the car on a jack and spun the tire, of course only finding ONE nail. patched it myself using a $15 kit from auto parts store and called it a day. (i know its not a permenant solution, but it works for now. just going to go to a differnt shop eventually and have it internally patched)
Appreciate 0
      04-03-2012, 07:49 PM   #9
///M_Power
BBS Fanatic
///M_Power's Avatar
United_States
3
Rep
68
Posts

Drives: 11 BSM 328i xDrive
Join Date: Apr 2012
Location: NORTH JERSEY, United States

iTrader: (0)

Quote:
Originally Posted by BKV122 View Post
Like stated above, cars running fina, a bottle of Techron would do. The diff fluid bmw considers lifetime(100k) but deff a good maintenance. Those are all easy jobs that can be done at a regular mechanic probably for less.
BMW sets there diff fluid change at 100k miles like stated above..

Honestly sounds like BS to me
Appreciate 0
      04-03-2012, 07:56 PM   #10
///M_Power
BBS Fanatic
///M_Power's Avatar
United_States
3
Rep
68
Posts

Drives: 11 BSM 328i xDrive
Join Date: Apr 2012
Location: NORTH JERSEY, United States

iTrader: (0)

Quote:
Originally Posted by e90sexion View Post
driver is woman, ripping one off is easy for them.
my g/f has an E82 that has had many problems. the head gasket blown at 20k, overheating issues, and now she is taking it in because the ground wire is malfunctioning ( disconnected ) causing a loud humming noise through all speakers, anytime the vehicle is on or even when you open the doors..

anyway, she doesnt take BS from anyone.. she was very proactive filing complaints with BMWNA because the dealer had the car for 30 days w/o any compensation, which i find very unacceptable. Here in NJ, we have Lemon laws, and 30 days in the shop qualifies you for a new car. the worst part is, the dealer is lieing to cover their asses and actually changed the amount of days they claim they had the car.

just wanted to convey that even though women are taken advantage all the time, you just need to use your head. if it seems too good to be true, then you should walk away, and at least ask someone who may have more info or better advice.
Appreciate 0
      04-04-2012, 12:49 PM   #11
Verbatim
Colonel
Verbatim's Avatar
United_States
48
Rep
2,555
Posts

Drives: 2008 335i
Join Date: Sep 2010
Location: at the repair shop

iTrader: (0)

Garage List
2008 BMW 335i  [5.00]
Quote:
Originally Posted by Bcube
Quote:
Originally Posted by paradoxical3 View Post
One of my best friends has a 2007 328xi that she bought at my recommendation. She loves the car so far and now has 67k on it. She took it to the BMW Store in Cincinnati, OH to get her headlight fixed, and they charged her $450 to fix it, inspect the car, and change the oil and filter.

Here's what seems fishy to me - they sent her home with a "BMW recommended service plan" that says she should do the following:

Perform Fuel Injector Cleaning Service ($194)
Perform Front and rear differential fluid change ($297)
Perform cooling system service ($168)

They are claiming that they found the diff fluid "dirty" and the coolant "diluted."

Is she getting totally ripped off by this dealer or is it reasonable?

Thanks so much!
BMW corporate does not recommend those services. These are dealership recommendations. Draw your own conclusions.
This.
__________________

2008 BMW 335i Sedan | Sparkling Graphite | Sport | Premium | Navigation | Comfort Access | Logic7
Golf Tee | M3 Spoiler | LED Angel Eyes | 5000k Fogs | Resonator Delete | Black Kidney Grills | Black Finisher Rods | 35%/18% Tint |12mm/20mm (F/R) Spacers | Black Lines


Appreciate 0
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 08:23 PM.




e90post
e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST