Moderator please delete thread - BMW 3-Series (E90 E92) Forum

Oemboy335i · 04-16-2012, 09:57 AM

Problem is currently being resolved so please delete thread

XenaBimmer · 04-16-2012, 10:17 AM

I'm having the same problem!! Over 3 months now w/ the M5 replicas without ///M logos and I've been dealing with Elliot and have not received the logos yet!!

ACEE · 04-16-2012, 10:20 AM

Quote:

Originally Posted by Oemboy335i

I have ordered the V-style aero lip from Elliot a few months ago when my car was in the shop. My car recently just got out and the fitment on the lip is off on both sides. I have talked to Gilbert and Eddie, and was instructed by gilbert to email him the pictures and he would get back to me that same day, then I called a few days later and was instructed by Eddie to email Elliot and that he would get back to me asap which unfortunately has been 3 weeks.

I know **********s have a good reputation for their service which I agree because i have been a returning customer, but I guess this time was different.

Hopefully this will help me

wow I remember talking to you about this. Hopefully they step in and take care of you!!! And continue the customer service this community knows them for.

ModBargains.com · 04-16-2012, 10:40 AM

Thanks again for giving us the opportunity to earn your business! I apologize for any delay in response on Elliott's behalf. We do try our best to help out our customers and I'm sure you've seen that in the vendor feedback section. I'll go ahead and shoot you over a pm so that we can get this issue resolved for you!

XenaBimmer · 04-16-2012, 10:43 AM

Quote:

Originally Posted by **********s.com

I apologize for any delay in response on Elliott's behalf. We do try our best to help out our customers and I'm sure you've seen that in the vendor feedback section. I'll go ahead and shoot you over a pm so that we can discuss this privately. Thanks again for giving us the opportunity to earn your business!

So what's the excuse for my 3 month wait?!!

Oemboy335i · 04-16-2012, 10:44 AM

Quote:

Originally Posted by XenaBimmer

I'm having the same problem!! Over 3 months now w/ the M5 replicas without ///M logos and I've been dealing with Elliot and have not received the logos yet!!

Yeah man, I hope all of this gets situated soon...

Quote:

Originally Posted by ACEE

wow I remember talking to you about this. Hopefully they step in and take care of you!!! And continue the customer service this community knows them for.

True that, couldn't agree more.

ModBargains.com · 04-16-2012, 10:52 AM

Quote:

Originally Posted by XenaBimmer

So what's the excuse for my 3 month wait?!!

There is no excuse for the delay and this is something that should have been taken care of immediately. We do work with different manufactures and there are more than one size of the M logo decals available. This is the first time that this is being brought up to my attention as well. I'll shoot you over a PM and we'll get this all figured out!

Oemboy335i · 04-16-2012, 11:00 AM

Quote:

Originally Posted by **********s.com

Thanks again for giving us the opportunity to earn your business! I apologize for any delay in response on Elliott's behalf. We do try our best to help out our customers and I'm sure you've seen that in the vendor feedback section. I'll go ahead and shoot you over a pm so that we can get this issue resolved for you!

Thanks for the quick pm, I have sent you a reply. And probably will contact you soon if it will help

Motastic · 04-16-2012, 11:03 AM

**********s is good. I dealt with Alan last week and seemed very helpful and took care of my needs. Unfortunate that you had this issue

modbargains · 04-16-2012, 11:07 AM

Even though i am out of the office due to a personal family death, i will work with Alan to get these two issues resolved. In regards to the fitment, i will get the pics you sent over to the supplier and we can get a replacement set up for you at once. In regards to the M Stickers, i have been dealing with getting a set from the supplier since we last spoke. I have never forgotten nor tried to put it off. We will get these matters resolved.

XenaBimmer · 04-16-2012, 11:12 AM

Quote:

Originally Posted by **********s

Even though i am out of the office due to a personal family death, i will work with Alan to get these two issues resolved. In regards to the fitment, i will get the pics you sent over to the supplier and we can get a replacement set up for you at once. In regards to the M Stickers, i have been dealing with getting a set from the supplier since we last spoke. I have never forgotten nor tried to put it off. We will get these matters resolved.

Updates are needed though, you can't leave a customer hanging for so long

Oemboy335i · 04-16-2012, 11:26 AM

Quote:

Originally Posted by **********s

Even though i am out of the office due to a personal family death, i will work with Alan to get these two issues resolved. In regards to the fitment, i will get the pics you sent over to the supplier and we can get a replacement set up for you at once. In regards to the M Stickers, i have been dealing with getting a set from the supplier since we last spoke. I have never forgotten nor tried to put it off. We will get these matters resolved.

Sorry for your loss, I didn't intend on being a burden to you, I just needed help. I hope we can get everything situated.

04-16-2012, 09:57 AM	#1
Oemboy335i Private Drives: 07 E92 335i Join Date: Feb 2011 Location: Louisiana Posts: 52 iTrader: (0)	Moderator please delete thread Problem is currently being resolved so please delete thread Last edited by Oemboy335i; 04-16-2012 at 11:45 AM. Reason: Problem currently being resolved
	Tweet

04-16-2012, 10:17 AM	#2
XenaBimmer ///M equipped Drives: '11 X3 xdrive28i, '12 128iconv Join Date: May 2011 Location: Sarasota, FL Posts: 179 iTrader: (0)	I'm having the same problem!! Over 3 months now w/ the M5 replicas without ///M logos and I've been dealing with Elliot and have not received the logos yet!! __________________ 2011 BMW X3 xDrive28i--Space Gray Metallic/Nevada Chestnut, ///M Sport Package, Premium & Conv. Packages, Navigation, tinted windows, 20" ///M6 style wheels 2012 BMW 128i convertible--Crimson Red/Coral Red, Premium and Conv. Packages, tinted windows, LED ae, shorty antenna 2011 Porsche Cayman S

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

04-16-2012, 10:40 AM	#4
ModBargains.com Banned Drives: JB E92 335i Join Date: Feb 2008 Location: 1721 E. Lambert Rd #C, La Habra, CA 90631 Posts: 13,597 iTrader: (51)	Thanks again for giving us the opportunity to earn your business! I apologize for any delay in response on Elliott's behalf. We do try our best to help out our customers and I'm sure you've seen that in the vendor feedback section. I'll go ahead and shoot you over a pm so that we can get this issue resolved for you!

04-16-2012, 11:03 AM	#9
Motastic Major Drives: E92 335! Join Date: Apr 2011 Location: Arlington, TX Posts: 1,359 iTrader: (4)	**********s is good. I dealt with Alan last week and seemed very helpful and took care of my needs. Unfortunate that you had this issue

04-16-2012, 11:07 AM	#10
modbargains Brigadier General Drives: 08 E90 335i & 01 Toyota Avalon Join Date: Sep 2008 Location: La Habra, CA Posts: 3,165 iTrader: (5)	Even though i am out of the office due to a personal family death, i will work with Alan to get these two issues resolved. In regards to the fitment, i will get the pics you sent over to the supplier and we can get a replacement set up for you at once. In regards to the M Stickers, i have been dealing with getting a set from the supplier since we last spoke. I have never forgotten nor tried to put it off. We will get these matters resolved.