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BMW 3-Series (E90 E92) Forum > E90 / E92 / E93 3-series Powertrain and Drivetrain Discussions > N54 Turbo Engine / Drivetrain / Exhaust Modifications - 335i > Fuel pump compensation release form...



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      06-20-2007, 12:22 PM   #1
treytreyfeva
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Fuel pump compensation release form...

BMWNA is requesting that I sign a release form for the compensation I am receiving for the faulty fuel pump. Has anyone with a bad fuel pump been requested to sign this form? If so, where you also provided a document with the "release matters"?
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      06-20-2007, 02:18 PM   #2
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I signed one. Just a lot of boiler-plate crap.
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      06-20-2007, 02:22 PM   #3
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What compensation are you receiving on top of a new pump that requires a release?

If they are asking you to sign a release to get just a replacement pump I'd say no. The warranty should cover the pump as a defective part. No release needed unless BMW is CYA because they knowingly did something wrong in relation to the pumps being in cars. If thats the case I would definitely not sign the release.
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      06-20-2007, 02:23 PM   #4
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Originally Posted by carl_lazlo View Post
I signed one. Just a lot of boiler-plate crap.
Yeah, and he got a new M6 out of the deal!
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      06-20-2007, 02:25 PM   #5
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what compensation are you getting?....careful what you sign. do a search on the forum and there are posts about that "signing" thing.
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      06-20-2007, 03:25 PM   #6
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Got clarification from BMWNA; I guess its a confidentiality release form, pretty much agreeing to not disclosing what exactly i was compensated.
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      06-20-2007, 03:31 PM   #7
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Originally Posted by treytreyfeva View Post
Got clarification from BMWNA; I guess its a confidentiality release form, pretty much agreeing to not disclosing what exactly i was compensated.
cool! come back and tell us what you got
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      06-20-2007, 03:41 PM   #8
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cool! come back and tell us what you got
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      06-20-2007, 03:43 PM   #9
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Got clarification from BMWNA; I guess its a confidentiality release form, pretty much agreeing to not disclosing what exactly i was compensated.
Yep. That's why 'mum's the word' from Mr. Lazlo. For all your troubles, I hope they are doing right by you. But don't risk a problem by posting it here.

Just PM everyone.
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      06-20-2007, 03:49 PM   #10
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Here's what I can say:

yes, the release was a gag.

I was treated fairly by BMWNA.

BMW has people crawling all over this forum. They are called "Online Analysts". They knew all about my situation before I sent the first email to BMW DE.
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      06-20-2007, 04:01 PM   #11
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Originally Posted by treytreyfeva View Post
Got clarification from BMWNA; I guess its a confidentiality release form, pretty much agreeing to not disclosing what exactly i was compensated.
What a joke...they are worried about you disclosing that they paid your monthly lease payment for one month? bahbahaha
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      06-20-2007, 05:30 PM   #12
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Yeah, its a bunch of crap if you ask me...but, they did take care of my to say the least.
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      06-20-2007, 06:03 PM   #13
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Quote:
Originally Posted by carl_lazlo View Post
BMW has people crawling all over this forum. They are called "Online Analysts". They knew all about my situation before I sent the first email to BMW DE.
I bet they loved my videos of the slow crank.
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      06-20-2007, 06:46 PM   #14
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I bet they loved my videos of the slow crank.
hahah
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      06-20-2007, 06:58 PM   #15
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Well I guess that's why it's always good to have user names (for those of us that do).
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      06-20-2007, 07:06 PM   #16
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Shady shady stuff BMW. They know if you mention what you got everyone with a faulty fuel pump will want the same thing. But what they gave you was fair right? I mean per your words? So the only reason they WOULDN'T want you to post what they did for you is if they planned on treating someone UNFAIRLY.

That's crap...thumbs down BMW. I don't even have a failed fuel pump and this kind of behavior is enough to make me look elsewhere for my next vehicle.
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      06-20-2007, 07:07 PM   #17
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Quote:
Originally Posted by LEDZEP View Post
Yep. That's why 'mum's the word' from Mr. Lazlo. For all your troubles, I hope they are doing right by you. But don't risk a problem by posting it here.

Just PM everyone.
How much risk is it when 99% of the posters on this site use fake names. Heck, you can even make up an e-mail address to validate a new fake account. I don't see how BMW can track this. What are they gonna do, take you to court? That's risking even greater publicity that they are still knowling selling defective cars.
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      06-21-2007, 04:05 AM   #18
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Quote:
Originally Posted by Zeroday View Post
Shady shady stuff BMW. They know if you mention what you got everyone with a faulty fuel pump will want the same thing. But what they gave you was fair right? I mean per your words? So the only reason they WOULDN'T want you to post what they did for you is if they planned on treating someone UNFAIRLY.

That's crap...thumbs down BMW. I don't even have a failed fuel pump and this kind of behavior is enough to make me look elsewhere for my next vehicle.
Everyone's situation is different and a confidentiality agreement is fairly standard in this type of problem. It's not a question of fairness, just a standard corporate practice. Nothing unique to BMW, that's for sure.
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      06-21-2007, 04:12 AM   #19
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Argh...

Dropped the car off at the dealer today due to "Engine Malfunction, Reduced Power" which was preceded by two months of worsening long cranks on start.

Please PM me with what you got. I have a lease, so lease payments seem only fair if I'm not driving a car equal to what I'm paying for. (I'm in a 325 instead of me 335).
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      06-21-2007, 05:20 AM   #20
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Quote:
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Everyone's situation is different and a confidentiality agreement is fairly standard in this type of problem. It's not a question of fairness, just a standard corporate practice. Nothing unique to BMW, that's for sure.
So what exactly would be the reason for the confidentiality then, since the 'everybody does it' excuse doesn't really fly with me.

you work for BMW right?
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      06-21-2007, 07:26 AM   #21
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Originally Posted by theYardie View Post
How much risk is it when 99% of the posters on this site use fake names. Heck, you can even make up an e-mail address to validate a new fake account. I don't see how BMW can track this. What are they gonna do, take you to court? That's risking even greater publicity that they are still knowling selling defective cars.
It's called integrity. When a person agrees to hold something in confidence and abides by that agreement. This would also apply to a verbal agreement or handshake.

It's a character thing, and all too rare today.
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      06-21-2007, 07:27 AM   #22
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you work for BMW right?
Actually, he doesn't - but he can sing the company song like nobody's business!
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