Fuel pump compensation release form... - BMW 3-Series (E90 E92) Forum

treytreyfeva · 06-20-2007, 12:22 PM

BMWNA is requesting that I sign a release form for the compensation I am receiving for the faulty fuel pump. Has anyone with a bad fuel pump been requested to sign this form? If so, where you also provided a document with the "release matters"?

carl_lazlo · 06-20-2007, 02:18 PM

I signed one. Just a lot of boiler-plate crap.

azbmw · 06-20-2007, 02:22 PM

What compensation are you receiving on top of a new pump that requires a release?

If they are asking you to sign a release to get just a replacement pump I'd say no. The warranty should cover the pump as a defective part. No release needed unless BMW is CYA because they knowingly did something wrong in relation to the pumps being in cars. If thats the case I would definitely not sign the release.

LEDZEP · 06-20-2007, 02:23 PM

Quote:

Originally Posted by carl_lazlo

I signed one. Just a lot of boiler-plate crap.

Yeah, and he got a new M6 out of the deal!

SROC3 · 06-20-2007, 02:25 PM

what compensation are you getting?....careful what you sign. do a search on the forum and there are posts about that "signing" thing.

treytreyfeva · 06-20-2007, 03:25 PM

Got clarification from BMWNA; I guess its a confidentiality release form, pretty much agreeing to not disclosing what exactly i was compensated.

Chi-town330 · 06-20-2007, 03:31 PM

Quote:

Originally Posted by treytreyfeva

Got clarification from BMWNA; I guess its a confidentiality release form, pretty much agreeing to not disclosing what exactly i was compensated.

cool! come back and tell us what you got

tjnptel1 · 06-20-2007, 03:41 PM

Quote:

Originally Posted by Chi-town330

cool! come back and tell us what you got

LEDZEP · 06-20-2007, 03:43 PM

Quote:

Originally Posted by treytreyfeva

Got clarification from BMWNA; I guess its a confidentiality release form, pretty much agreeing to not disclosing what exactly i was compensated.

Yep. That's why 'mum's the word' from Mr. Lazlo. For all your troubles, I hope they are doing right by you. But don't risk a problem by posting it here.

Just PM everyone.

carl_lazlo · 06-20-2007, 03:49 PM

Here's what I can say:

yes, the release was a gag.

I was treated fairly by BMWNA.

BMW has people crawling all over this forum. They are called "Online Analysts". They knew all about my situation before I sent the first email to BMW DE.

S4to335 · 06-20-2007, 04:01 PM

Quote:

Originally Posted by treytreyfeva

Got clarification from BMWNA; I guess its a confidentiality release form, pretty much agreeing to not disclosing what exactly i was compensated.

What a joke...they are worried about you disclosing that they paid your monthly lease payment for one month? bahbahaha

treytreyfeva · 06-20-2007, 05:30 PM

Yeah, its a bunch of crap if you ask me...but, they did take care of my to say the least.

iatacs19 · 06-20-2007, 06:03 PM

Quote:

Originally Posted by carl_lazlo

BMW has people crawling all over this forum. They are called "Online Analysts". They knew all about my situation before I sent the first email to BMW DE.

I bet they loved my videos of the slow crank.

money99 · 06-20-2007, 06:46 PM

Quote:

Originally Posted by iatacs19

I bet they loved my videos of the slow crank.

hahah

normtrum · 06-20-2007, 06:58 PM

Well I guess that's why it's always good to have user names (for those of us that do).

Zeroday · 06-20-2007, 07:06 PM

Shady shady stuff BMW. They know if you mention what you got everyone with a faulty fuel pump will want the same thing. But what they gave you was fair right? I mean per your words? So the only reason they WOULDN'T want you to post what they did for you is if they planned on treating someone UNFAIRLY.

That's crap...thumbs down BMW. I don't even have a failed fuel pump and this kind of behavior is enough to make me look elsewhere for my next vehicle.

theYardie · 06-20-2007, 07:07 PM

Quote:

Originally Posted by LEDZEP

Yep. That's why 'mum's the word' from Mr. Lazlo. For all your troubles, I hope they are doing right by you. But don't risk a problem by posting it here.

Just PM everyone.

How much risk is it when 99% of the posters on this site use fake names. Heck, you can even make up an e-mail address to validate a new fake account. I don't see how BMW can track this. What are they gonna do, take you to court? That's risking even greater publicity that they are still knowling selling defective cars.

JSpira · 06-21-2007, 04:05 AM

Quote:

Originally Posted by Zeroday

Shady shady stuff BMW. They know if you mention what you got everyone with a faulty fuel pump will want the same thing. But what they gave you was fair right? I mean per your words? So the only reason they WOULDN'T want you to post what they did for you is if they planned on treating someone UNFAIRLY.

That's crap...thumbs down BMW. I don't even have a failed fuel pump and this kind of behavior is enough to make me look elsewhere for my next vehicle.

Everyone's situation is different and a confidentiality agreement is fairly standard in this type of problem. It's not a question of fairness, just a standard corporate practice. Nothing unique to BMW, that's for sure.

lkevinl · 06-21-2007, 04:12 AM

Argh...

Dropped the car off at the dealer today due to "Engine Malfunction, Reduced Power" which was preceded by two months of worsening long cranks on start.

Please PM me with what you got. I have a lease, so lease payments seem only fair if I'm not driving a car equal to what I'm paying for. (I'm in a 325 instead of me 335).

Zeroday · 06-21-2007, 05:20 AM

Quote:

Originally Posted by JSpira

Everyone's situation is different and a confidentiality agreement is fairly standard in this type of problem. It's not a question of fairness, just a standard corporate practice. Nothing unique to BMW, that's for sure.

So what exactly would be the reason for the confidentiality then, since the 'everybody does it' excuse doesn't really fly with me.

you work for BMW right?

LEDZEP · 06-21-2007, 07:26 AM

Quote:

Originally Posted by theYardie

How much risk is it when 99% of the posters on this site use fake names. Heck, you can even make up an e-mail address to validate a new fake account. I don't see how BMW can track this. What are they gonna do, take you to court? That's risking even greater publicity that they are still knowling selling defective cars.

It's called integrity. When a person agrees to hold something in confidence and abides by that agreement. This would also apply to a verbal agreement or handshake.

It's a character thing, and all too rare today.

LEDZEP · 06-21-2007, 07:27 AM

Quote:

Originally Posted by Zeroday

you work for BMW right?

Actually, he doesn't - but he can sing the company song like nobody's business!

06-20-2007, 12:22 PM	#1
treytreyfeva Puro Pinche Party! Drives: 2007 E90 335i TiAG Join Date: Mar 2007 Location: SFV818 Posts: 133 iTrader: (1)	Fuel pump compensation release form... BMWNA is requesting that I sign a release form for the compensation I am receiving for the faulty fuel pump. Has anyone with a bad fuel pump been requested to sign this form? If so, where you also provided a document with the "release matters"?
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06-20-2007, 02:25 PM	#5
SROC3 The limit of adhesion is my home. Drives: 2012 E92 M3 JTBLK ZCP Join Date: Sep 2006 Location: three.one.zero Posts: 1,375 iTrader: (0) Garage List 2012 BMW M3 [0.00]	what compensation are you getting?....careful what you sign. do a search on the forum and there are posts about that "signing" thing. __________________ 2012 M3 E92 Jet Black Black Leather/DCT \| ZCP \| (Buy date 11/27/11) 2012 M3 E92 Jet Black Red Extended Leather/6MT \| Comp Package - RETIRED (Impulse Buy Date - 11/22/06) 335i E92/Space Grey/ Red Leather/6MT - RETIRED

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06-20-2007, 02:18 PM	#2
carl_lazlo Doctor of Journalism Drives: E 92 335i Sapphire Black Join Date: Nov 2006 Location: Jersey Posts: 352 iTrader: (0)	I signed one. Just a lot of boiler-plate crap.

06-20-2007, 02:22 PM	#3
azbmw Private First Class Drives: rickshaw Join Date: Feb 2006 Location: Scottsdale, AZ Posts: 120 iTrader: (0)	What compensation are you receiving on top of a new pump that requires a release? If they are asking you to sign a release to get just a replacement pump I'd say no. The warranty should cover the pump as a defective part. No release needed unless BMW is CYA because they knowingly did something wrong in relation to the pumps being in cars. If thats the case I would definitely not sign the release.

06-20-2007, 03:25 PM	#6
treytreyfeva Puro Pinche Party! Drives: 2007 E90 335i TiAG Join Date: Mar 2007 Location: SFV818 Posts: 133 iTrader: (1)	Got clarification from BMWNA; I guess its a confidentiality release form, pretty much agreeing to not disclosing what exactly i was compensated.

06-20-2007, 03:49 PM	#10
carl_lazlo Doctor of Journalism Drives: E 92 335i Sapphire Black Join Date: Nov 2006 Location: Jersey Posts: 352 iTrader: (0)	Here's what I can say: yes, the release was a gag. I was treated fairly by BMWNA. BMW has people crawling all over this forum. They are called "Online Analysts". They knew all about my situation before I sent the first email to BMW DE.

06-20-2007, 05:30 PM	#12
treytreyfeva Puro Pinche Party! Drives: 2007 E90 335i TiAG Join Date: Mar 2007 Location: SFV818 Posts: 133 iTrader: (1)	Yeah, its a bunch of crap if you ask me...but, they did take care of my to say the least.

06-20-2007, 06:58 PM	#15
normtrum Colonel Drives: e90 335i, e46 330i Join Date: Feb 2007 Location: PNW Posts: 2,228 iTrader: (1)	Well I guess that's why it's always good to have user names (for those of us that do).

06-20-2007, 07:06 PM	#16
Zeroday Colonel Drives: Plymouth Volare Join Date: Aug 2006 Location: your nerves Posts: 2,351 iTrader: (0)	Shady shady stuff BMW. They know if you mention what you got everyone with a faulty fuel pump will want the same thing. But what they gave you was fair right? I mean per your words? So the only reason they WOULDN'T want you to post what they did for you is if they planned on treating someone UNFAIRLY. That's crap...thumbs down BMW. I don't even have a failed fuel pump and this kind of behavior is enough to make me look elsewhere for my next vehicle.

06-21-2007, 04:12 AM	#19
lkevinl Lieutenant Drives: '07 335i 4dr Sport+Premium+Nav Join Date: Jan 2007 Location: So. Cal. Posts: 521 iTrader: (0)	Argh... Dropped the car off at the dealer today due to "Engine Malfunction, Reduced Power" which was preceded by two months of worsening long cranks on start. Please PM me with what you got. I have a lease, so lease payments seem only fair if I'm not driving a car equal to what I'm paying for. (I'm in a 325 instead of me 335).