E90Post
 


European Auto Source
 
BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > General E90 Sedan / E91 Wagon / E92 Coupe / E93 Cabrio > Duke Dynamics : Scammed , Folled



Reply
 
Thread Tools Search this Thread
      04-28-2015, 05:12 AM   #1
frank35
Private
1
Rep
87
Posts

Drives: 335I JB3 DCI
Join Date: Feb 2011
Location: SF

iTrader: (0)

Duke Dynamics : Scammed , Folled

Hello, I made a purchase from this store four months ago and I have not received any product or refund my money. I recommend to anyone interested in buying the company, do not buy it, have no customer service and keep the money.

Thanks
Appreciate 0
      04-28-2015, 05:45 AM   #2
Dark_Knight_335
Came to the N55 Darkside
Dark_Knight_335's Avatar
United_States
264
Rep
11,628
Posts

Drives: 2011 335 E93 M-Sport
Join Date: May 2010
Location: NY/NJ

iTrader: (27)

Dick Dynamics strikes again! Definitely steer CLEAR.
Appreciate 1
      04-28-2015, 07:21 AM   #3
Fundguy1
Lieutenant Colonel
Fundguy1's Avatar
74
Rep
1,554
Posts

Drives: 335 e93
Join Date: Aug 2014
Location: Orlando, fl

iTrader: (0)

Quote:
Originally Posted by Dark_Knight_335
Dick Dynamics strikes again! Definitely steer CLEAR.
+1
__________________
'08 e93 AW 335i 6MT,Mich PSS 235/275,19x8.5,19x9.5 Breyton Race CS,JB4 G5,GPS&Passport, laser jamrs,Cree 80w angels,M3 steering wheel&strut brace,SmartTop,BMW ground FXs,Cobb V3 CF spoiler,VRSF(7"FMIC,charge&catless down pipes),BMS DCI,15%tint,Vargas stg2+,billet comp 20Tclipped,Motiv dual clutch&stage 2 fuel rail,PTF tune,AKE black sub bush,Wavetrac 3.08 LSD LSD lockdown,KwV2,Forge diverters,fuel-it stg3 LPFP,207,000 miles!
Appreciate 0
      04-28-2015, 09:00 AM   #4
Rob13567
Second Lieutenant
Rob13567's Avatar
8
Rep
239
Posts

Drives: 2011 335i xdrive alpine white
Join Date: Mar 2014
Location: Georgia

iTrader: (1)

Garage List
That sucks...
I was gonna order a diffuser from them but because of all the bad reviews on here, went with an arkym diffuser from vividracing(still took a while for it to arrive though but they replied to all my emails)
Appreciate 0
      04-28-2015, 10:32 AM   #5
AzureHaze
Lieutenant Colonel
AzureHaze's Avatar
United_States
31
Rep
1,716
Posts

Drives: 2011 335d Sport
Join Date: Apr 2013
Location: SoCal

iTrader: (1)

Ugh, how are they still in business?
__________________
JBD @ 100% | KW ST Coilovers | M3 rep. front bumper | HPB 80W Cree LED | 888Concepts AE Upgrade | GP Thunder 7500k fogs | Cyba 4" carbon tips | BSW Stage 1 | Michelin PSS w/ BMS 15/12mm spacers | Ziza LED interior | Weisslicht LED side lenses | Sprint Booster | Euro side mirrors | M-Sport semi-conversion | Coded | LOTS of carbon fiber
Appreciate 0
      04-28-2015, 10:36 AM   #6
frank35
Private
1
Rep
87
Posts

Drives: 335I JB3 DCI
Join Date: Feb 2011
Location: SF

iTrader: (0)

That I can do to get my money back?
Appreciate 0
      04-28-2015, 10:43 AM   #7
335NJ
Lieutenant Colonel
United_States
122
Rep
1,931
Posts

Drives: 2008 335i 6MT E90
Join Date: Feb 2014
Location: NJ/Philadelphia Suburbs

iTrader: (1)

Quote:
Originally Posted by frank35 View Post
That I can do to get my money back?
If you used a credit card or PayPal contact them immediately.
Appreciate 0
      04-28-2015, 01:14 PM   #8
mike@x-ph.com
BimmerPost Supporting Vendor
mike@x-ph.com's Avatar
United_States
490
Rep
16,871
Posts


Drives: 2007 e92 335i
Join Date: Sep 2013
Location: Las Vegas

iTrader: (12)

It is a shame i keep seeing these kind of thread about Duke Dynamics, they have really good products.
__________________
USE COUPON CODE COBB AND GET AN INSTANT REBATE ON THE COBB V3
E Chassis Custom LED Headlights || F Chassis Custom LED Headlights
Free Shipping On JB and JB4 !! PM me for Active Autowerke Coupon Codes !! VRSF Products in stock and ship same day for free !!
10% Off + free shipping on Evolution Racewerks Products !!
Website || Facebook Page || Android App
Appreciate 0
      04-28-2015, 03:24 PM   #9
bfritzsch
Private First Class
2
Rep
141
Posts

Drives: '11 e90 335i xDrive M-Sport
Join Date: Nov 2012
Location: New Jersey

iTrader: (0)

Garage List
Unfortunately OP I am in the same boat. I ordered a quad diffuser for an e90 from them on December 30th and have yet to receive anything. Everytime I call they say one more week.

The main reason I purchased from them is because they are the only ones that seem to make quad diffusers for the e90 anymore.

I will be submitting a paypal dispute this week i think as I am getting sick of the waiting.
__________________
2011 335i X-Drive (e90) - M-sport 6MT - LeMans Blue
Appreciate 0
      04-28-2015, 04:02 PM   #10
Agentphish
Captain
United_States
34
Rep
985
Posts

Drives: '08 328i
Join Date: Feb 2013
Location: SF Bay Area

iTrader: (0)

you guys should absolutely be filing disputes with your bank, paypal or credit card company. They are scamming you out of money. Plain and simple.

You likely have consumer protections that your method of payment provides you, use them.
__________________
'08 328i | TiAg | 6MT | CDV Mod | RevMotoring Silicon Intake Tube | AG M310 | Cold | Premium | HiFi | V1 Hardwire | AirPlay - FiiO DAC
'15 Golf SE Sport | Pure White
Appreciate 0
      04-28-2015, 04:33 PM   #11
roll_the_dice
Lieutenant Colonel
roll_the_dice's Avatar
United_States
39
Rep
1,528
Posts

Drives: 2010 BMW 328xi
Join Date: Apr 2013
Location: Savannah, GA

iTrader: (12)

Garage List
File a dispute with paypal if that is what you used. It took me several months, but I eventually got my money back from them. The key is filing the dispute. I would tell them you are filing a dispute (after you file it). Then, no need in continuing to communicate with them. All they do is tell lies and prolong the process. If you have email communication with them..save it for the dispute process also.

I don't understand how they are still in business either. Good products can only cover poor customer service for so long...customer service is key! They have ZERO customer service and I get the impression they really don't care.
__________________
Drives: 2010 e90 Montego Blue, 2006 Mini R50 Sold:2004 VW Touareg, 2012 Camaro Convertible, 2008 Porsche 911 Convertible, 2007 Corvette, 2004 BMW e64 convertible, 2000 Dodge Dakota, 1999 Ford F150, 1999 Porsche Boxster, 1999 Ferrari Modena, 1992 BMW e36, 1990 Nissan 240sx, 1979 Celica, 1974 Mustang II

BMW Interior Trim wrapped in real Carbon Fiber. PM me for more details.
      04-28-2015, 06:22 PM   #12
melloww22
Captain
melloww22's Avatar
17
Rep
791
Posts

Drives: 2011 335i E90
Join Date: Apr 2011
Location: San Diego

iTrader: (1)

Best practice is to always search the vendor/member feedback forum before purchasing. Especially if it's a big ticket item like the infamous 1M bumpers.
Appreciate 0
      04-29-2015, 01:39 PM   #13
bfritzsch
Private First Class
2
Rep
141
Posts

Drives: '11 e90 335i xDrive M-Sport
Join Date: Nov 2012
Location: New Jersey

iTrader: (0)

Garage List
Quote:
Originally Posted by melloww22 View Post
Best practice is to always search the vendor/member feedback forum before purchasing. Especially if it's a big ticket item like the infamous 1M bumpers.
This is all well and good (and what I did), but the problem is finding someone else who will make you a quad diffuser for an e90. No one else seems to have them.

Any way an update I called them again today and they said its going to be about at least another week or two as they are just finishing the prototype for a new dry carbon mold.

Filed a dispute via paypal this afternoon. Hopefully will see money back.
__________________
2011 335i X-Drive (e90) - M-sport 6MT - LeMans Blue
Appreciate 0
      04-29-2015, 02:56 PM   #14
Rahim e92
New Member
0
Rep
18
Posts

Drives: 2011 BMW 335i xDrive
Join Date: Feb 2015
Location: Potomac, MD

iTrader: (0)

I ordered a quad diffuser in February, didn't get any updates for a couple weeks so I called in. He said that they are transitioning from the factory in Asia to one in Canada.

He also sent me pics of the new design for the diffuser but I liked the older one better. Apparently the mould for that is in Asia so it will be made there and the new one will be made in Canada. He also said mine will be made next week. Not sure how much of this is true, but we'll find out next week.
Appreciate 0
      05-22-2015, 07:53 AM   #15
bfritzsch
Private First Class
2
Rep
141
Posts

Drives: '11 e90 335i xDrive M-Sport
Join Date: Nov 2012
Location: New Jersey

iTrader: (0)

Garage List
Just as an update Paypal was solid like usual and got me a full refund after I disputed the claim!
__________________
2011 335i X-Drive (e90) - M-sport 6MT - LeMans Blue
Appreciate 0
      05-22-2015, 08:02 AM   #16
Aashenfox
Lieutenant
Greece
36
Rep
546
Posts

Drives: 08 E92 335xi 6AT
Join Date: Jan 2015
Location: Brit in Greece

iTrader: (0)

Quote:
Originally Posted by bfritzsch View Post
Just as an update Paypal was solid like usual and got me a full refund after I disputed the claim!
From what you wrote, I got that you ordered a diffuser, they took too long over it, but were responsive to your contact (when you called), the last they told you is it was being worked on, at which point...you did what? You asked them for your money back and they refused, so you filed paypal? Or you didn't ask for your money back from DD, you just filed a dispute from under them and left them with a half finished product they no longer have a client for without any warning whatsoever...? Sorry if I'm missing something, but if it is that second scenario, that was very dubious move, even if the vendor is a total buttmunch.
__________________
08 E92 335xi 6AT, Sapphire Black Metallic
Modlist: 19x8.5+32/19x9.5+35 BBS CH-R Black, Michelin PSS 225/35/19 - 255/30/19, rolled rear fenders | KW v3 coilovers | Akrapovic exhaust
Keep it on the black stuff shiny side up!
Appreciate 0
      05-22-2015, 08:08 AM   #17
bfritzsch
Private First Class
2
Rep
141
Posts

Drives: '11 e90 335i xDrive M-Sport
Join Date: Nov 2012
Location: New Jersey

iTrader: (0)

Garage List
Quote:
Originally Posted by Aashenfox View Post
From what you wrote, I got that you ordered a diffuser, they took too long over it, but were responsive to your contact (when you called), the last they told you is it was being worked on, at which point...you did what? You asked them for your money back and they refused, so you filed paypal? Or you didn't ask for your money back from DD, you just filed a dispute from under them and left them with a half finished product they no longer have a client for without any warning whatsoever...? Sorry if I'm missing something, but if it is that second scenario, that was very dubious move, even if the vendor is a total buttmunch.
You obviously have not dealt with DD before. So I ordered the diffuser in December of 2014. Never heard anything till I called in February of 2015. Every time I called I was told 2 more weeks. Finally by April 29th by getting told two more weeks still when I called I filed a paypal dispute. I filed a dispute because that is how DD told me I would get a refund. They wouldnt just refund me my money but said I had to go through paypal. That alone is dubious and total butt munch as you call it.

Also what should be noted is that on their site and everywhere you can buy them they quote 6-8 weeks before delivery. At the April 29th point I was 17 weeks in with giving them plenty of chances to fulfill the order and their promise/guarantee. So honestly whether douche or not, I dont care if they are left with a half finished product.
__________________
2011 335i X-Drive (e90) - M-sport 6MT - LeMans Blue
Appreciate 1
      05-22-2015, 08:11 AM   #18
Aashenfox
Lieutenant
Greece
36
Rep
546
Posts

Drives: 08 E92 335xi 6AT
Join Date: Jan 2015
Location: Brit in Greece

iTrader: (0)

If you're ok with it, I guess...personally, I would have told them that I no longer wanted the diffuser from them, to give me my money back and then if/when they didn't, I'd file a dispute. I don't know, maybe I'm just a sucker for due process. I'm not judging, just asking, no offense intended, it's entirely your business. It certainly sounds like they deserve anything and everything they get!
__________________
08 E92 335xi 6AT, Sapphire Black Metallic
Modlist: 19x8.5+32/19x9.5+35 BBS CH-R Black, Michelin PSS 225/35/19 - 255/30/19, rolled rear fenders | KW v3 coilovers | Akrapovic exhaust
Keep it on the black stuff shiny side up!
Appreciate 0
      05-22-2015, 08:12 AM   #19
Fundguy1
Lieutenant Colonel
Fundguy1's Avatar
74
Rep
1,554
Posts

Drives: 335 e93
Join Date: Aug 2014
Location: Orlando, fl

iTrader: (0)

Quote:
Originally Posted by frank35 View Post
Hello, I made a purchase from this store four months ago and I have not received any product or refund my money. I recommend to anyone interested in buying the company, do not buy it, have no customer service and keep the money.

Thanks
Duke strikes again. People have been posting this for years here. Sorry you didn't see it here before and for the problems.
Appreciate 0
      05-22-2015, 09:23 AM   #20
bfritzsch
Private First Class
2
Rep
141
Posts

Drives: '11 e90 335i xDrive M-Sport
Join Date: Nov 2012
Location: New Jersey

iTrader: (0)

Garage List
Quote:
Originally Posted by Aashenfox View Post
If you're ok with it, I guess...personally, I would have told them that I no longer wanted the diffuser from them, to give me my money back and then if/when they didn't, I'd file a dispute. I don't know, maybe I'm just a sucker for due process. I'm not judging, just asking, no offense intended, it's entirely your business. It certainly sounds like they deserve anything and everything they get!
You are missing what I said. I spoke with them and told them i wanted a refund they said they wouldnt give me one directly and I had to file a dispute through paypal.... This is exactly what you just said. If they dont understand that me requesting a refund is that I no longer wanted the diffuser then they have more problems than just customer sat.
__________________
2011 335i X-Drive (e90) - M-sport 6MT - LeMans Blue
Appreciate 0
      05-22-2015, 08:51 PM   #21
luv135i
Captain
luv135i's Avatar
8
Rep
877
Posts

Drives: White
Join Date: Nov 2009
Location: GA

iTrader: (0)

Garage List
Always pay with cc whenever possible. Chase is good about refunding my money next day.
__________________
2010 135i AW
2011 328i AW
Appreciate 0
      05-23-2015, 11:11 PM   #22
stashtrey
Major
22
Rep
1,311
Posts

Drives: 08 335xi Sedan Titanium Silver
Join Date: Dec 2012
Location: Sacramento, CA

iTrader: (7)

Garage List
Quote:
Originally Posted by Aashenfox View Post
From what you wrote, I got that you ordered a diffuser, they took too long over it, but were responsive to your contact (when you called), the last they told you is it was being worked on, at which point...you did what? You asked them for your money back and they refused, so you filed paypal? Or you didn't ask for your money back from DD, you just filed a dispute from under them and left them with a half finished product they no longer have a client for without any warning whatsoever...? Sorry if I'm missing something, but if it is that second scenario, that was very dubious move, even if the vendor is a total buttmunch.
It sounds as though they have plenty of people waiting around for products they could sell that one to.

It also sounds like they do not have a factory but rather make them in a garage and only after enough people file PayPal disputes and they run out of cash! They sounds like fucking idiots.
Appreciate 0
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 01:58 AM.




e90post
e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST