E90Post
 


GT Haus
 
BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > General E90 Sedan / E91 Wagon / E92 Coupe / E93 Cabrio > Dealer driving your car during service



Reply
 
Thread Tools Search this Thread
      06-13-2012, 01:26 AM   #1
Tmaccus
Private
 
Tmaccus's Avatar
 
Drives: E90 N52, E93 N54, E46 S54
Join Date: Jul 2010
Location: philly/central NJ

Posts: 55
iTrader: (0)

Dealer driving your car during service

Hey guys,

Just got my car back from replacing the roof seals on my e93. The odometer in VS odometer out is 5 miles based on the record they provided me. Is this common to drive 5 miles after this type of service?

I'm being overprotective but I don't want any technician to redline my car for 5 miles on a pothole ridden streets of northern NJ.
__________________

E93 N54: Jet Black on Black, 6MT, FULLY STOCK. Sports PKG, Premium PKG, etc. E90 N52: Jet Black, AT, H&R Sport springs, Hyper Silver 19" VMR V715 staggered, 3% tint, White SMD fog lights, K&N filter, Premium PKG.
Tmaccus is offline  
0
Reply With Quote
      06-13-2012, 01:29 AM   #2
phazen23
Second Lieutenant
 
Drives: 335xi
Join Date: Aug 2011
Location: washington state

Posts: 211
iTrader: (0)

Quote:
Originally Posted by Tmaccus View Post
Hey guys,

Just got my car back from replacing the roof seals on my e93. The odometer in VS odometer out is 5 miles based on the record they provided me. Is this common to drive 5 miles after this type of service?

I'm being overprotective but I don't want any technician to redline my car for 5 miles on a pothole ridden streets of northern NJ.
Sounds fairly normal, probably wanted to get up to freeway speeds to test the seals.
phazen23 is offline  
0
Reply With Quote
      06-13-2012, 01:49 AM   #3
S3RI35
definitely two turbos.
 
S3RI35's Avatar
 
Drives: 09E90 (335i)
Join Date: Feb 2012
Location: Houston

Posts: 1,836
iTrader: (4)

Quote:
Originally Posted by Tmaccus View Post
Hey guys,

Just got my car back from replacing the roof seals on my e93. The odometer in VS odometer out is 5 miles based on the record they provided me. Is this common to drive 5 miles after this type of service?

I'm being overprotective but I don't want any technician to redline my car for 5 miles on a pothole ridden streets of northern NJ.
Maybe for your case it's normal, but worse things have happened. Click my sig for an example :-)
__________________
'09 335i /i\ ZSP /|\ CA /i\ Piano Trim /|\ BMW PE /i\ AG M359
CCA Member
S3RI35 is offline  
0
Reply With Quote
      06-13-2012, 01:56 AM   #4
Tmaccus
Private
 
Tmaccus's Avatar
 
Drives: E90 N52, E93 N54, E46 S54
Join Date: Jul 2010
Location: philly/central NJ

Posts: 55
iTrader: (0)

Totaled?!!!! Sheeet.

One dealer bent my rim on the e93 during the same "test drive" and another dealer dented my rim on my e90 while installing tires in a 2-week period.
__________________

E93 N54: Jet Black on Black, 6MT, FULLY STOCK. Sports PKG, Premium PKG, etc. E90 N52: Jet Black, AT, H&R Sport springs, Hyper Silver 19" VMR V715 staggered, 3% tint, White SMD fog lights, K&N filter, Premium PKG.
Tmaccus is offline  
0
Reply With Quote
      06-13-2012, 06:08 AM   #5
ChasVS
Colonel
 
ChasVS's Avatar
 
Drives: 2012 MB ML350 Bluetec
Join Date: Aug 2009
Location: Central FL

Posts: 2,432
iTrader: (10)

Yeah, they all like to take customer's cars out for a joy ride so they can redline them for 5 miles. Get's them repeat customers and more costly repair jobs.
__________________
My speeding isn't the problem. It's the Slow Folks ahead of me that cause accidents!
ChasVS is offline   United_States
0
Reply With Quote
      06-13-2012, 06:53 AM   #6
Rydicule
Private First Class
 
Drives: E90
Join Date: Jun 2010
Location: CT, US

Posts: 149
iTrader: (0)

Fairly normal.

See comment about highway speeds... I actually appreciate it myself. Although, I use New Country BMW in Hartford, and I've never found myself anything but pleased with them.
Rydicule is offline  
0
Reply With Quote
      06-13-2012, 06:54 AM   #7
Tmaccus
Private
 
Tmaccus's Avatar
 
Drives: E90 N52, E93 N54, E46 S54
Join Date: Jul 2010
Location: philly/central NJ

Posts: 55
iTrader: (0)

It takes half an hour to go 5 mi in jersey. They would fix the bent but they won't claim responsibility. They said the dent couldn't have came from their lot.
__________________

E93 N54: Jet Black on Black, 6MT, FULLY STOCK. Sports PKG, Premium PKG, etc. E90 N52: Jet Black, AT, H&R Sport springs, Hyper Silver 19" VMR V715 staggered, 3% tint, White SMD fog lights, K&N filter, Premium PKG.

Last edited by Tmaccus; 06-13-2012 at 01:27 PM. Reason: spelling
Tmaccus is offline  
0
Reply With Quote
      06-13-2012, 07:15 AM   #8
vapore0n
First Lieutenant
 
Drives: 2010 335i
Join Date: Jul 2011
Location: MA

Posts: 390
iTrader: (0)

Maybe they were also checking fluids?
Takes a while for the car to warm up and the oil read out to show something.

Every time Ive gone to the dealer they have done a full checkout of the car. One time I took it for a seal (trunk) and when they returned the car they had done a brake fluid change.

The good thing is that roads near my dealer are perfect
vapore0n is offline  
0
Reply With Quote
      06-13-2012, 08:57 AM   #9
AddictedToBavarian
My other ride is a Bianchi Infinito
 
AddictedToBavarian's Avatar
 
Drives: E92 328xi
Join Date: Apr 2011
Location: North Jersey

Posts: 2,721
iTrader: (0)

What dealer? Bloomfield never drove mine, HOWEVER after I asked them NOT to wash it they drove it to get washed AND scuffed a bit of my freshly painted bumper. They just suck.

... oh and gave me a door ding.

It's like dealing with kids. You have to watch their every move.
AddictedToBavarian is offline   Portugal
0
Reply With Quote
      06-13-2012, 09:00 AM   #10
Rmk392
First Lieutenant
 
Drives: E92
Join Date: Apr 2012
Location: Philly

Posts: 347
iTrader: (0)

mine drove my car for 20 miles for an oil change
Rmk392 is offline  
0
Reply With Quote
      06-13-2012, 09:08 AM   #11
Sara504
Lieutenant General
 
Sara504's Avatar
 
Drives: 2013 335is
Join Date: Aug 2007
Location: Newport Beach, CA

Posts: 17,671
iTrader: (6)

Mine drove close to 200 for a 3 week long service.
__________________

2013 335is-Current
2011 335i -Sold 4/13 2006 325i-Sold 7/11
Sara504 is offline   United_States
0
Reply With Quote
      06-13-2012, 11:21 AM   #12
vapore0n
First Lieutenant
 
Drives: 2010 335i
Join Date: Jul 2011
Location: MA

Posts: 390
iTrader: (0)

Quote:
Originally Posted by AddictedToBavarian View Post
What dealer? Bloomfield never drove mine, HOWEVER after I asked them NOT to wash it they drove it to get washed AND scuffed a bit of my freshly painted bumper. They just suck.

... oh and gave me a door ding.

It's like dealing with kids. You have to watch their every move.
time to change dealers.

My dealer dinged my car while fixing the weatherstrip on the trunk. They repaired it and repaired another ding I had caused by someone at the mall.

I gave them a chance to wash the car and it looked like they used a wet shammy to clean it. Now I just tell them not to wash it.
vapore0n is offline  
0
Reply With Quote
      06-13-2012, 11:32 AM   #13
kdbryce
I have to return some video tapes
 
kdbryce's Avatar
 
Drives: e92 335i 6mt
Join Date: Apr 2011
Location: Albany, NY

Posts: 4,107
iTrader: (0)

i got my car back once after a week and the mileage difference was like 700

they said that the key had not been updated in two weeks and then gave me the actual mileage in and out... i thought, well if that's the case why not write that in the first place.. and there's no way i drove 700 miles in two weeks. of course i didn't look at the odometer before i brought it in, so there's no way to prove they drove it.

but i was pissed nonetheless
__________________
13 Black Sapphire e92 335i - 10 Le Mans Blue e92 335i - 09 Monaco Blue e92 328i xdrive - 07 Sparkling Graphite e92 328xi
kdbryce is offline   United_States
0
Reply With Quote
      06-13-2012, 01:24 PM   #14
Tmaccus
Private
 
Tmaccus's Avatar
 
Drives: E90 N52, E93 N54, E46 S54
Join Date: Jul 2010
Location: philly/central NJ

Posts: 55
iTrader: (0)

Bridgewater BMW in NJ:
Trip 1) Had my e93 in for convertible seal replacement.
Trip 2) Had to come back to get another convertible seal replacement because the roof still leaked. They made a gash (about 3 inches long) into leather piece next to the seat. Made a dent and had a long (6 inch) road rash on one rim.
Trip 3) They repaced the piece they left a gash in. They repaired the rim and said they were just being nice and wasn't their fault.
__________________

E93 N54: Jet Black on Black, 6MT, FULLY STOCK. Sports PKG, Premium PKG, etc. E90 N52: Jet Black, AT, H&R Sport springs, Hyper Silver 19" VMR V715 staggered, 3% tint, White SMD fog lights, K&N filter, Premium PKG.
Tmaccus is offline  
0
Reply With Quote
      06-13-2012, 01:29 PM   #15
Tmaccus
Private
 
Tmaccus's Avatar
 
Drives: E90 N52, E93 N54, E46 S54
Join Date: Jul 2010
Location: philly/central NJ

Posts: 55
iTrader: (0)

Oh, and they always put that tacky BRIDGEWATER BMW rear license plate holder everytime. I have a collection of them. I finally told them to not put it on during my last trip.
__________________

E93 N54: Jet Black on Black, 6MT, FULLY STOCK. Sports PKG, Premium PKG, etc. E90 N52: Jet Black, AT, H&R Sport springs, Hyper Silver 19" VMR V715 staggered, 3% tint, White SMD fog lights, K&N filter, Premium PKG.
Tmaccus is offline  
0
Reply With Quote
      06-13-2012, 03:18 PM   #16
Rookie83
First Lieutenant
 
Rookie83's Avatar
 
Drives: 2009 335i 6mt cpe
Join Date: May 2011
Location: DFW

Posts: 380
iTrader: (1)

Probably just took it to lunch. Trust me, i work for a dealership. I hear technicians everyday say "hey wanna go to lunch?".... "ya, got a car to drive?". And that is everyday, it doesnt matter if the car is dropped off for an oil change or a longblock. Their logic is based off of "what the customer doesnt know doesnt hurt them". Oh and its not just lunch either, its for naps and random errands as well lol
Rookie83 is offline  
0
Reply With Quote
      06-13-2012, 06:30 PM   #17
///Mandy
N54 <3
 
///Mandy's Avatar
 
Drives: E90 335xi
Join Date: Apr 2008
Location: Here.

Posts: 1,559
iTrader: (1)

That's why you need a hidden camera in your cars for certainty.
__________________

E90 335xi|Nav pkg|Sport pkg|Dakota leather|Brushed aluminum trim|MTech kit
///Mandy is offline  
0
Reply With Quote
      06-13-2012, 06:32 PM   #18
John 070
Lieutenant General
 
Drives: 335i cpe
Join Date: Oct 2006
Location: ZSP/ZPP/ZCW

Posts: 11,409
iTrader: (0)

I've had it go both ways. last service was the battery, ODO didn't change. I've had nearly 300 miles. And I've had 5-6.

Imho the 5-6 is worrisome, they probably beat the **** out of it going to lunch etc. Like I've said before I cannot stand techs using customers' cars for errands.
John 070 is offline  
0
Reply With Quote
      06-13-2012, 06:34 PM   #19
John 070
Lieutenant General
 
Drives: 335i cpe
Join Date: Oct 2006
Location: ZSP/ZPP/ZCW

Posts: 11,409
iTrader: (0)

Quote:
Originally Posted by Rookie83 View Post
Probably just took it to lunch. Trust me, i work for a dealership. I hear technicians everyday say "hey wanna go to lunch?".... "ya, got a car to drive?". And that is everyday, it doesnt matter if the car is dropped off for an oil change or a longblock. Their logic is based off of "what the customer doesnt know doesnt hurt them". Oh and its not just lunch either, its for naps and random errands as well lol
F*** I saw this every day in Arlington, VA. It's astounding nobody calls Fox News who seem to love this stuff.
John 070 is offline  
0
Reply With Quote
      06-13-2012, 06:36 PM   #20
Kernel Kurtz
Lieutenant
 
Drives: '11 e90 335xi SE 6mt
Join Date: Sep 2007
Location: Winnipeg, Canada

Posts: 402
iTrader: (0)

Quote:
Originally Posted by ///Mandy View Post
That's why you need a hidden camera in your cars for certainty.
Or GPS.

Maybe leave a smartphone in the car and track it throughout the day......
Kernel Kurtz is offline  
0
Reply With Quote
      06-13-2012, 06:36 PM   #21
John 070
Lieutenant General
 
Drives: 335i cpe
Join Date: Oct 2006
Location: ZSP/ZPP/ZCW

Posts: 11,409
iTrader: (0)

Quote:
Originally Posted by kbryce View Post
i got my car back once after a week and the mileage difference was like 700

they said that the key had not been updated in two weeks and then gave me the actual mileage in and out... i thought, well if that's the case why not write that in the first place.. and there's no way i drove 700 miles in two weeks. of course i didn't look at the odometer before i brought it in, so there's no way to prove they drove it.

but i was pissed nonetheless
They did drive it 700 miles. It doesn't happen every day, but sometimes when a car is in for an extended period, it becomes the demo of the week. I honestly think it's s*****, but we BMW owners tend to be captive audiences and lap dogs. The HPFP stuff is all done, but you shoulda seen how many people were just sheep about the issue. No backbone.
John 070 is offline  
0
Reply With Quote
      06-13-2012, 06:37 PM   #22
mashimarho
BMW Genius
 
mashimarho's Avatar
 
Drives: e92 LCI 335i xDrive™
Join Date: Mar 2010
Location: Grand Rapids, michigan

Posts: 8,844
iTrader: (33)

Garage List
Quote:
Originally Posted by Sara504 View Post
Mine drove close to 200 for a 3 week long service.
__________________

Volk///ER///BMS///KW///VRSF///ARKYM///DD///CYBA///STOPTECH///BMW Performance ///
My Progress: http://www.e90post.com/forums/showthread.php?t=770326
mashimarho is offline   United_States
0
Reply With Quote
Reply

Bookmarks

Tags
dealer

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 03:36 PM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST