E90Post
 


VIBE Motorsports
 
BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > Vendor Comments/Review/Feedback Forum > **********s delayed shipments?



Reply
 
Thread Tools Search this Thread
      08-07-2007, 01:53 PM   #1
Bubbles
Green Bastard
 
Bubbles's Avatar
 
Drives: ZCP-Powered
Join Date: Jun 2007
Location: Bishop Bend

Posts: 3,548
iTrader: (3)

**********s delayed shipments?

Is anyone else experiencing a delay in shipping from them? I emailed on the Aug 3rd, for tracking on a wheel set and painted reflectors with no response. I'm not trying to start anything here, just a bit concerned. Anyone else having an issue?
__________________
Bubbles is offline   Cayman Islands
0
Reply With Quote
      08-07-2007, 02:22 PM   #2
tjnptel1
Cunning Linguist
 
tjnptel1's Avatar
 
Drives: 335i
Join Date: Apr 2007
Location: Norfolk, VA

Posts: 2,219
iTrader: (0)

Garage List
2007 335i  [0.00]
yeah, they have terrible customer service. I purchased a painted front license plate holder from them, i got no calls/e-mails/notifications that the part is back ordered. Their website states that it's in stock and no where on the website does it show it's backordered.

So i finally get in touch with them and they said it's backordered. Two weeks go buy and still no update. Then i finally requested a refund and cancel my order, they still haven't given me a refund. I finally ended up taking my bracket to the local body shop and getting it painted for 35 bucks, as apposed to paying for 70 bucks for a damn holder that's in back order for god knows how long.

bottom line: horrible service, will never buy anything from them again.
__________________
Bottles are for babies, Real men get blown.
tjnptel1 is offline   United_States
0
Reply With Quote
      08-07-2007, 02:30 PM   #3
cn555ic
BimmerPost Supporting Vendor

 
cn555ic's Avatar
 
Drives: 917-939-4980
Join Date: Jun 2007
Location: New York

Posts: 18,266
iTrader: (5)

Send a message via Yahoo to cn555ic
I just tried to email them and for some reason they are not accepting any emails...I have been waiting since July 20th for a reimbursement of a product that i purchased on APRIL 18TH...That is crazy business ethics...I own my own business but i have been patient...Today is August 7th...Please open up your email priveleges to me so i can give you my info to remind you guys...I have been patient and i don't want to bash your company but please make ammends A.S.A.P...I mean its only $85 dollars but its my money and i want it back...My invoice number is 1176921955

Last edited by cn555ic; 08-07-2007 at 02:32 PM. Reason: adding my invoice number to post
cn555ic is offline   United_States
0
Reply With Quote
      08-07-2007, 02:32 PM   #4
scottp999
Brigadier General
 
scottp999's Avatar
 
Drives: 335i - E92 - 6MT & 4runner SR5
Join Date: Mar 2007
Location: MD

Posts: 4,630
iTrader: (1)

Garage List
2007 BMW 335  [4.50]
Strange, I bought a few things from them in May, including over a $2,000 set of wheels and tires and they had great service and communication was excellent via email.
__________________
Rob Beck Turbos, PROcede Rev. 3, Procede Fueling Flash (via OpenFlash Tablet), PPS Methanol System (Devil's Own 12 GPH Nozzle/Aquamist Flow Sensor/Labonte VC25), DCI, Quaife LSD, BMW Performance Suspension, Autobahn Exotics Exhaust, Helix FMIC, AR Design Downpipes, BSH Catch Can, Forge Diverter Valves, P3cars Vent Boost Gauge, Alufelgen CSL Reps, Lux 5.1 H8 Angel Eyes, HPB HID Fogs, LTBMW M3 Side Skirts, BMW M3 Rear Spoiler, BMW Front Aero Lip, BMW Pedal Kit, BMW M Shift Knob, Autotecknic Matte Black Grilles.
scottp999 is offline  
0
Reply With Quote
      08-07-2007, 02:33 PM   #5
Dav8y_d
05050505050505
 
Dav8y_d's Avatar
 
Drives: Advan
Join Date: Aug 2006
Location: SF, Bay Area

Posts: 21,118
iTrader: (26)

You don't even want to know what happened to my order.
__________________
LTMotorWerks | EuroProjektz
Dav8y_d is offline   United_States
0
Reply With Quote
      08-07-2007, 02:49 PM   #6
tjnptel1
Cunning Linguist
 
tjnptel1's Avatar
 
Drives: 335i
Join Date: Apr 2007
Location: Norfolk, VA

Posts: 2,219
iTrader: (0)

Garage List
2007 335i  [0.00]
yeah, this whole "e-mail only" policy is bullshit.

i wish i had read the group buy thread before making my purchases, it's only 70 bucks, but that's 70 bucks could have gone towards something else.
__________________
Bottles are for babies, Real men get blown.
tjnptel1 is offline   United_States
0
Reply With Quote
      08-08-2007, 09:03 AM   #7
Bubbles
Green Bastard
 
Bubbles's Avatar
 
Drives: ZCP-Powered
Join Date: Jun 2007
Location: Bishop Bend

Posts: 3,548
iTrader: (3)

Wow didn't know it was that prevalent.
__________________
Bubbles is offline   Cayman Islands
0
Reply With Quote
      08-08-2007, 03:20 PM   #8
aquaanox
First Lieutenant
 
Drives: e92 328, e90 335
Join Date: Jun 2007
Location: rockville md

Posts: 307
iTrader: (6)

Im having the same problem with them today on getting the status of an order. Very SLOW and TERRIBLE customer service - will never buy from them again.
aquaanox is offline   United_States
0
Reply With Quote
      08-23-2007, 07:44 AM   #9
PeteyP
Private
 
PeteyP's Avatar
 
Drives: E92 335i Coupe
Join Date: Apr 2007
Location: NYC

Posts: 50
iTrader: (0)

+1
__________________
-"You shouldn't be driving at your age"
-"I've been driving since I was a child"
-"Yea....but horses and charriotts don't count"
PeteyP is offline  
0
Reply With Quote
      08-23-2007, 07:46 AM   #10
335viaSTi
Colonel
 
335viaSTi's Avatar
 
Drives: LeMans Blue E90 ///M3
Join Date: Mar 2007
Location: WPAFB, OH

Posts: 2,364
iTrader: (3)

oh really...good to know.
__________________
E90 ///M3 [LeMans / Silver Novillo Extended / Carbon Leather Trim / DCT / Everything] I picked DCT because I want to be more involved in my un-involvement.
335viaSTi is offline   United_States
0
Reply With Quote
      08-23-2007, 04:47 PM   #11
335icopeman
Captain
 
335icopeman's Avatar
 
Drives: 335i Coupe MonacoBlue/Black/AL
Join Date: Feb 2007
Location: LA, Tucson

Posts: 927
iTrader: (3)

you should call there 714 number. I had excellent service with them. I got my rims in like 5 days.
__________________
335icopeman is offline  
0
Reply With Quote
      08-23-2007, 04:49 PM   #12
fotios335i
Major General
 
fotios335i's Avatar
 
Drives: 12 BSM F30 sport/msport 335i
Join Date: Jan 2007
Location: cape cod MA

Posts: 6,747
iTrader: (61)

I had to cancel a few things I got from them.They refunded the money right away.It was actually bimmians fault but I bought them from **********s and they're communication isnt that great.other than that im happy with **********s.
__________________

2012 335i sport to full Msport, M adaptive and vss, sport 8 AT, fully loaded, Black saphire, black dakota leather, mperformance carbon interior with shifter, M performance grills, rear spoiler, front splitter, side sill extensions, MPPK, MPE exhaust, morr alloys vs8.2's with michelin pss, p3 gauge, msport wheel, etc, etc
fotios335i is offline   United_States
0
Reply With Quote
      08-23-2007, 06:34 PM   #13
Hunter399
Major General
 
Hunter399's Avatar
 
Drives: F30 335i
Join Date: Apr 2005
Location: Houston, TX

Posts: 7,757
iTrader: (30)

Quote:
Originally Posted by aquaanox View Post
Im having the same problem with them today on getting the status of an order. Very SLOW and TERRIBLE customer service - will never buy from them again.
typical...
Hunter399 is offline  
0
Reply With Quote
      08-23-2007, 11:42 PM   #14
Don Nguyen
Banned
 
Drives: '99 M3 Vert, '95 M3 Coupe, 964
Join Date: Apr 2006
Location: Irvine, CA

Posts: 1,334
iTrader: (4)

Send a message via AIM to Don Nguyen
Who or where are you guys e-mailing your questions/problems too?

Is it to the correct e-mails? You know that I am always on here, you guys can always feel free to PM or e-mail me any questions you may have, and I can help you out too, or direct you accordingly.

-Don
Don Nguyen is offline  
0
Reply With Quote
      08-23-2007, 11:44 PM   #15
Ron@Modbargains
 
Ron@Modbargains's Avatar
 
Drives: 996TT/ae86
Join Date: Aug 2005
Location: 1721 E. Lambert Rd #C, La Habra, CA 90631

Posts: 2,201
iTrader: (3)

Send a message via AIM to Ron@Modbargains
Hi Guys, just saw this thread.

We are very sorry if your order has not been shipped out yet, we are working extremely hard to get every one of our customers a tracking number as soon as our suppliers sends it to us. You can email orders************.com, tara************.com, or tamara************.com to get a status update on your order. We are here to help. We push out your orders as quickly as we possibly can and are always more then happy to help and respond to any questions you may have. As always you can also always give us a call as well or PM any one of the sales reps that has helped you to further escalate a quicker response if needed. Thanks guys.
Ron@Modbargains is offline   United_States
0
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 09:32 PM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST