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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > USA - New England > Impressions - BMW Service Centers around Boston.



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      07-18-2012, 01:00 AM   #23
cb4
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I go to BMW Sudbury for this exact reason! Everywhere else sucks.
Sudbury is the worst of all of them.
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      07-18-2012, 11:44 AM   #24
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+1 for Jeremy at Tulley in Nashua. He's always been extremely helpful, very polite, and knowledgable every time I've dealt with him. I bought my car there and they've been pretty good at diagnosing and fixing issues. I don't have any horror stories of them returning my car with excessive miles, dents, damages, or dirty seats. I think they have an honest service dept.
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      07-18-2012, 02:03 PM   #25
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Sudbury is the worst of all of them.
I called and got an appointment the next day to fix my seatbelt extender (which I hear some dealers won't bother with unless you hassle them) on a CPO purchased there. Got a loaner car, no issues at all. Dropped off at 7:30 am, done by noon.
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      07-18-2012, 08:13 PM   #26
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+1 for Jeremy at Tulley in Nashua. He's always been extremely helpful, very polite, and knowledgable every time I've dealt with him. I bought my car there and they've been pretty good at diagnosing and fixing issues. I don't have any horror stories of them returning my car with excessive miles, dents, damages, or dirty seats. I think they have an honest service dept.
I think I will be taking my car there. No one so far said anything bad about them. All good stories.
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      07-19-2012, 07:04 AM   #27
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I called and got an appointment the next day to fix my seatbelt extender (which I hear some dealers won't bother with unless you hassle them) on a CPO purchased there. Got a loaner car, no issues at all. Dropped off at 7:30 am, done by noon.
Yeah I've had great luck there as well!

I guess in the end the dealership is only as good as the particular service adviser you get that day. You could go to New England's finest dealership and still get a SA having a shitty day and you won't be happy.

Overall sudbury has been fantastic to me and everyone else there seems happy.
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