E90Post
 


GTB Performance
 
BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > USA - Southwest > Official Utah chat thread (#3)



Reply
 
Thread Tools Search this Thread
      07-17-2013, 04:14 PM   #1629
Redadair
Major
 
Redadair's Avatar
 
Drives: 2011 1M #293 - 88 E30 M3
Join Date: Apr 2007
Location: Murray

Posts: 1,343
iTrader: (0)

Hello all!
__________________
2011 1M, Valencia Orange, All options.
August 8th ED (#293 of 739 or 740)
88 E30 M3 100% OEM 70K Miles
04 330i ZHP Sedan 55K miles
Redadair is offline   United_States
0
Reply With Quote
      07-17-2013, 04:26 PM   #1630
idyfohu
Private
 
Drives: 09 E92 335i
Join Date: Jan 2012
Location: Utah

Posts: 72
iTrader: (1)

Man, should've listened to Parker's advice, though I don't know where else I would've had everything installed.

Just posted this in the Utah BMW FB Group:

Just an FYI. No one please ever use Alex Auto Hause here in Salt Lake. I setup an appointment a week ago to simply have a brand new in box (with all parts included) FMIC and DP installed on my 335i. I dropped the car off at 9AM and was told at the latest the car would be ready by 5:30pm the same day. I called (I wasn't called) at 5:15 to get an update and was told the car wasn't even into a garage and wouldn't be worked on until tomorrow. So I've since been carless and of course had to make arrangements with work and other responsibilities I had (I thought the whole idea behind making an appointment was to avoid this).

This morning I call at 8AM when they open to ensure they're working on my car, which they said they are and it should be done by 11am. I called at noon (the job is booked at 3 hours but on a lift should take less than that) and was told the tech was having trouble aligning the downpipes, but that they'd be on soon, but the FMIC was still not on. It's now nearly 3 hours after that and I've still not received a call all for a stupid and very simple DP and FMIC installation that most people at home without a lift can do within a few hours.

Absolute joke of a company and horrible customer service.
idyfohu is offline  
0
Reply With Quote
      07-17-2013, 04:28 PM   #1631
idyfohu
Private
 
Drives: 09 E92 335i
Join Date: Jan 2012
Location: Utah

Posts: 72
iTrader: (1)

I called 30 minutes ago and apparently the tech was driving my car making sure everything was smooth. I was supposed to receive a call within 5-10 minutes, now it's been 30 minutes (big surprise). They've had my car for nearly 36 hours for a straight-forward DP & FMIC install. So ridiculous.
idyfohu is offline  
0
Reply With Quote
      07-17-2013, 08:40 PM   #1632
SLCGoonski
Brigadier General
 
SLCGoonski's Avatar
 
Drives: 2008 335i
Join Date: Dec 2007
Location: SLC, UT

Posts: 4,219
iTrader: (4)

Wonder what the bill is going to look like...
__________________
SLC Goonski
08 335i e90 TiAg/Black, Premium, Sport, Step, Cold Weather, BMW Perf. shifter/e-brake, M3 lip spoiler, blacklines, aFe intake, VMR 710s, Gloss black vinyl trim, black 3.5" DiMisa tips, Procede V5, ar Design OCC, ETS 5" intercooler (black), MTech wheel, rear bumper, and side skirts, Stett CP, Forge DVs, LUX 5.1, Ground Control Coil-overs, OEM split armrest, Raceland catless DPs, BIM Coded...
SLCGoonski is offline  
0
Reply With Quote
      07-17-2013, 11:51 PM   #1633
idyfohu
Private
 
Drives: 09 E92 335i
Join Date: Jan 2012
Location: Utah

Posts: 72
iTrader: (1)

Quote:
Originally Posted by nsquared View Post
Sorry I hate alexs autohaus. Terrible work honestly.
Quote:
Originally Posted by SLCGoonski View Post
Wonder what the bill is going to look like...
The owner actually discounted the rate. I was expecting some ridiculous 8 hour rate, but that didn't happen, which was a relief.

Copied this from the FB post:

So the resolution, I got the car back and the installation seems good so far. Slight rattle, but hopefully it'll go away otherwise I need to go back to the shop.

I had a lengthy, albeit polite and professional conversation with the owner and he apologized hand over fist as he knew they screwed up, which at least he admitted and made me feel better.

The thing is, and I communicated this to the owner, I completely understand that in an industry like his, nothing is finite, however a simple phone call could've alleviated the majority of this stress. Simple customer service to backup the solid work.

Eh, as long as the car drives fine and there are no hang-ups, I'll be happy and will go on my merry way (with more boost and HP).
idyfohu is offline  
0
Reply With Quote
      07-18-2013, 08:36 AM   #1634
SLCGoonski
Brigadier General
 
SLCGoonski's Avatar
 
Drives: 2008 335i
Join Date: Dec 2007
Location: SLC, UT

Posts: 4,219
iTrader: (4)

I commented about the slight rattle on FB...
__________________
SLC Goonski
08 335i e90 TiAg/Black, Premium, Sport, Step, Cold Weather, BMW Perf. shifter/e-brake, M3 lip spoiler, blacklines, aFe intake, VMR 710s, Gloss black vinyl trim, black 3.5" DiMisa tips, Procede V5, ar Design OCC, ETS 5" intercooler (black), MTech wheel, rear bumper, and side skirts, Stett CP, Forge DVs, LUX 5.1, Ground Control Coil-overs, OEM split armrest, Raceland catless DPs, BIM Coded...
SLCGoonski is offline  
0
Reply With Quote
      07-18-2013, 10:33 PM   #1635
Park2670
General
 
Park2670's Avatar
 
Drives: 2014 CX-5
Join Date: Jan 2006
Location: UTAH

Posts: 18,114
iTrader: (8)

So I have 18,000 posts. That seems like a lot.
__________________
Park2670 is offline   United_States
0
Reply With Quote
      07-18-2013, 11:13 PM   #1636
nsanbyker
Captain
 
nsanbyker's Avatar
 
Drives: 6 speed
Join Date: Nov 2007
Location: Exiting the Apex

Posts: 961
iTrader: (3)

Parker, do you know what was happening with the coding guy? Wasn't he mia for a while? I'd like to get the the software update and turn off the bulb check so I can upgrade to the LCI tails, but not if the guy is having probs.
__________________
Jay
nsanbyker is offline   United_States
0
Reply With Quote
      07-19-2013, 01:08 AM   #1637
My335iTT
Moooore Power!
 
My335iTT's Avatar
 
Drives: 2007 Space Grey 335i
Join Date: Aug 2012
Location: Utah

Posts: 431
iTrader: (2)

Quote:
Originally Posted by Park2670 View Post
So I have 18,000 posts. That seems like a lot.
lol just a bit


interested in coding!
__________________
2007 335i E92 | Space Gray | Piano Black Grill | LED Angel Eye Upgrade | M3 Style Front Bumper | BMS Dual Cone Intake | JB4 G5ISO Board | More to Come! |
SeanE92 - SCAMMER
My335iTT is offline   United_States
0
Reply With Quote
      07-19-2013, 02:02 PM   #1638
Redadair
Major
 
Redadair's Avatar
 
Drives: 2011 1M #293 - 88 E30 M3
Join Date: Apr 2007
Location: Murray

Posts: 1,343
iTrader: (0)

Parker what does that work out to per day? Couple of hundred?
__________________
2011 1M, Valencia Orange, All options.
August 8th ED (#293 of 739 or 740)
88 E30 M3 100% OEM 70K Miles
04 330i ZHP Sedan 55K miles
Redadair is offline   United_States
0
Reply With Quote
      07-19-2013, 02:55 PM   #1639
Park2670
General
 
Park2670's Avatar
 
Drives: 2014 CX-5
Join Date: Jan 2006
Location: UTAH

Posts: 18,114
iTrader: (8)

Quote:
Originally Posted by nsanbyker View Post
Parker, do you know what was happening with the coding guy? Wasn't he mia for a while? I'd like to get the the software update and turn off the bulb check so I can upgrade to the LCI tails, but not if the guy is having probs.
AFAIK it was busy with locals and building the cable.
Quote:
Originally Posted by Redadair View Post
Parker what does that work out to per day? Couple of hundred?
6 or 7.
Park2670 is offline   United_States
0
Reply With Quote
      07-20-2013, 04:35 AM   #1640
idyfohu
Private
 
Drives: 09 E92 335i
Join Date: Jan 2012
Location: Utah

Posts: 72
iTrader: (1)

Quote:
Originally Posted by SLCGoonski View Post
I commented about the slight rattle on FB...
Thanks! There's just a slight buzz at startup for maybe 10 seconds, but seems to go away pretty quickly, so not too worried about it now. Not that I'm looking for a reason to go back anytime soon, but the shop offers a 3 year warranty essentially on work done, so they said if it rattles from now til then they'll put it up on the rack and check it out, so if it worsens I'll definitely have it checked out.

Thanks! I loved the guy there giving me a hard time and telling me how I'm not an enthusiast because I didn't do the work myself.
idyfohu is offline  
0
Reply With Quote
      07-24-2013, 12:12 AM   #1641
My335iTT
Moooore Power!
 
My335iTT's Avatar
 
Drives: 2007 Space Grey 335i
Join Date: Aug 2012
Location: Utah

Posts: 431
iTrader: (2)

Quote:
Originally Posted by idyfohu View Post
The owner actually discounted the rate. I was expecting some ridiculous 8 hour rate, but that didn't happen, which was a relief.

Copied this from the FB post:

So the resolution, I got the car back and the installation seems good so far. Slight rattle, but hopefully it'll go away otherwise I need to go back to the shop.

I had a lengthy, albeit polite and professional conversation with the owner and he apologized hand over fist as he knew they screwed up, which at least he admitted and made me feel better.

The thing is, and I communicated this to the owner, I completely understand that in an industry like his, nothing is finite, however a simple phone call could've alleviated the majority of this stress. Simple customer service to backup the solid work.

Eh, as long as the car drives fine and there are no hang-ups, I'll be happy and will go on my merry way (with more boost and HP).
Good to know, I will be skipping that shop. How are the DP's now? I would love to hear your car! Any codes or anything thrown?
__________________
2007 335i E92 | Space Gray | Piano Black Grill | LED Angel Eye Upgrade | M3 Style Front Bumper | BMS Dual Cone Intake | JB4 G5ISO Board | More to Come! |
SeanE92 - SCAMMER
My335iTT is offline   United_States
0
Reply With Quote
      07-25-2013, 02:14 PM   #1642
kevistador
New Member
 
Drives: 2008 E92 335xi
Join Date: Jan 2013
Location: Salt Lake City, UT

Posts: 10
iTrader: (1)

Quote:
Originally Posted by Park2670 View Post
Hey Guys,

Need a count. Who all is interested in Coding? Finally ready to get this going.
I'm in for Alpina.
kevistador is offline  
0
Reply With Quote
      07-26-2013, 06:55 PM   #1643
My335iTT
Moooore Power!
 
My335iTT's Avatar
 
Drives: 2007 Space Grey 335i
Join Date: Aug 2012
Location: Utah

Posts: 431
iTrader: (2)

Do I spy someone upbadging?






He tried racing me and got destroyed lol
__________________
2007 335i E92 | Space Gray | Piano Black Grill | LED Angel Eye Upgrade | M3 Style Front Bumper | BMS Dual Cone Intake | JB4 G5ISO Board | More to Come! |
SeanE92 - SCAMMER
My335iTT is offline   United_States
0
Reply With Quote
      07-26-2013, 09:55 PM   #1644
Park2670
General
 
Park2670's Avatar
 
Drives: 2014 CX-5
Join Date: Jan 2006
Location: UTAH

Posts: 18,114
iTrader: (8)

Nice!

Hey guys, should be getting the cable soon, pending he ships it to me. Ill let you all know.

Also still have my floor mats for the E90 if anybody wants/needs. M3 Emblem carpet, and E90 All Season rubber.
Park2670 is offline   United_States
0
Reply With Quote
      07-31-2013, 09:35 AM   #1645
Park2670
General
 
Park2670's Avatar
 
Drives: 2014 CX-5
Join Date: Jan 2006
Location: UTAH

Posts: 18,114
iTrader: (8)

We are officially putting our house up for sale.

Ill keep adding things up here that we need to sell, if anybody wants anything let me know.

57" DLP Mitsubishi TV
http://www.ksl.com/index.php?nid=218...203989&cat=483

Pine headboard for Full size bed

Large comfy couch

BMW iPhone 4 Snap in Adapter Media. Anybody have BMW Apps? Or just need a dock with charger and antenna booster?

Last edited by Park2670; 07-31-2013 at 09:44 AM.
Park2670 is offline   United_States
0
Reply With Quote
      07-31-2013, 10:37 AM   #1646
sfs
Enlisted Member
 
Drives: 2011 E90 M3
Join Date: Feb 2010
Location: Salt Lake City

Posts: 48
iTrader: (0)

Moving on up Parker? Details..
sfs is offline  
0
Reply With Quote
      07-31-2013, 10:53 AM   #1647
Park2670
General
 
Park2670's Avatar
 
Drives: 2014 CX-5
Join Date: Jan 2006
Location: UTAH

Posts: 18,114
iTrader: (8)

Moving North. We dislike our location that it was worth the stress and pain of moving. Looking to find another town home in Sandy or Midvale.
Park2670 is offline   United_States
0
Reply With Quote
      08-01-2013, 07:41 PM   #1648
SLCGoonski
Brigadier General
 
SLCGoonski's Avatar
 
Drives: 2008 335i
Join Date: Dec 2007
Location: SLC, UT

Posts: 4,219
iTrader: (4)

I know of one that would be for rent/sale in Midvale... They're looking for a house to buy...but haven't been able to get one under contract yet.
__________________
SLC Goonski
08 335i e90 TiAg/Black, Premium, Sport, Step, Cold Weather, BMW Perf. shifter/e-brake, M3 lip spoiler, blacklines, aFe intake, VMR 710s, Gloss black vinyl trim, black 3.5" DiMisa tips, Procede V5, ar Design OCC, ETS 5" intercooler (black), MTech wheel, rear bumper, and side skirts, Stett CP, Forge DVs, LUX 5.1, Ground Control Coil-overs, OEM split armrest, Raceland catless DPs, BIM Coded...
SLCGoonski is offline  
0
Reply With Quote
      08-03-2013, 02:10 PM   #1649
nsanbyker
Captain
 
nsanbyker's Avatar
 
Drives: 6 speed
Join Date: Nov 2007
Location: Exiting the Apex

Posts: 961
iTrader: (3)

For anyone interested in a carbon fibre trunk, http://www.e90post.com/forums/showthread.php?t=841206.
__________________
Jay
nsanbyker is offline   United_States
0
Reply With Quote
      08-03-2013, 06:11 PM   #1650
My335iTT
Moooore Power!
 
My335iTT's Avatar
 
Drives: 2007 Space Grey 335i
Join Date: Aug 2012
Location: Utah

Posts: 431
iTrader: (2)

Quote:
Originally Posted by Park2670 View Post
Moving North. We dislike our location that it was worth the stress and pain of moving. Looking to find another town home in Sandy or Midvale.
If you need help moving let me know!
__________________
2007 335i E92 | Space Gray | Piano Black Grill | LED Angel Eye Upgrade | M3 Style Front Bumper | BMS Dual Cone Intake | JB4 G5ISO Board | More to Come! |
SeanE92 - SCAMMER
My335iTT is offline   United_States
0
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 06:11 AM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST