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      08-02-2007, 08:05 PM   #1
canucklion
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lvwirelessguy regarding sale of the split armrest

You left me no choice lvwirelessguy.

Here's the story, and please note, whenever a conflict or disagreement arise between another forum member and I, I always try to resolve it through pm, giving both sides a chance to come to an agreement.

Recently I bought the split armrest from lvwirelessguy. Before the sale was finalized, I asked him if the springs necessary for the armrest to spring up and stay open are included, to which he replied, "the "springs" that keep the armrest up are built into the arm rest console". Which I took as yes, they're included.

For reference of the srpings in question, please refer to this post:
http://www.e90post.com/forums/showpo...8&postcount=69

The following is the pms that took place between us:
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      08-02-2007, 08:05 PM   #2
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pms
Quote:
Originally Posted by lvwirelessguy
There will be no refund under any circumstances

The product you purchased was exactly how I decribed it

I did not say I would be shipping springs. Period!

I have every saved PM to back this up as well

Quote:
Originally Posted by canucklion
I'm sure it's an honest mistake on your part as you thought the springs were useless, I've pm'd Bavarian19 asking him if he has the springs, I also pm'd Jason and Evan at Tischer BMW to see if I can purchase the springs separately.

However, if I cannot locate a set of springs to complete my install, I would like to ask for a refund.

Quote:
Originally Posted by lvwirelessguy
It seems that this spring is something BMW should be installing in all e90s regardless of which armrest is installed

Quote:
Originally Posted by canucklion
please refer to the post made by imOy in the same thread that you referenced:

http://www.e90post.com/forums/showpo...8&postcount=69


Quote:
Originally Posted by lvwirelessguy
I still love you canucks, no matter what

since I earn a good % of my income from Canada

You always tell these guys to search, but It appears that you didnt

http://www.e90post.com/forums/showthread.php?t=28555

Please read what is said about the "spring"

Also Bavarian19 will back me up on this since he enjoyed the armrest that you have for a while as well


Quote:
Originally Posted by canucklion


another reference pic for you, there are springs that hold the armrest open (I asked before specifically if the springs come with the armrest, you said yes)

Perhaps you forgot to include it in the shipment?

Please let me know, thanks!


Quote:
Originally Posted by lvwirelessguy
Quote:
Originally Posted by canucklion
Hey, did you get my payment?

Please let me know when it's shipped, thanks.
www.usps.com

CJ15 2972 809U S

let me know when you receive it
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      08-02-2007, 08:07 PM   #3
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before, he said that he doesn't know what spring I'm talking about, even calling them "mythical", "useless" and "not needed", and now he's saying that he specifically told me that springs are NOT included in the sale? come on now

Quote:
Originally Posted by lvwirelessguy
You asked about springs and I explained that I do not have springs and therefore did not including them.

I had never seen an armrest anywhere on an e90 that had springs installed and opens fully at the press of a button.

I will contact him about the springs but I never promised springs would be included. I made this very clear.

I described the armrest just as I bought it and how I installed it


He probably thought they were useless and threw them away. Ill find out though

Quote:
Originally Posted by canucklion
yes, they should install this, but it's not. But it comes with the split armrest. Do you agree now that it comes with the split armrest? You may deem it useless, but the fact of the matter is I asked for it before we made the transaction, the armrest is in great condition, but I still need the springs, they may seem useless to you, but not to me (please respect that), that's one of the reason why I decided to go with the split armrest; the fact that it doesn't slam shut if you let go of it

If you bought it from AJ, can you ask him if he still has the springs?


Quote:
Originally Posted by lvwirelessguy
It seems that this spring is something BMW should be installing in all e90s regardless of which armrest is installed

Quote:
Originally Posted by canucklion
please refer to the post made by imOy in the same thread that you referenced:

http://www.e90post.com/forums/showpo...8&postcount=69


Quote:
Originally Posted by lvwirelessguy
I still love you canucks, no matter what

since I earn a good % of my income from Canada

You always tell these guys to search, but It appears that you didnt

http://www.e90post.com/forums/showthread.php?t=28555

Please read what is said about the "spring"

Also Bavarian19 will back me up on this since he enjoyed the armrest that you have for a while as well


Quote:
Originally Posted by canucklion


another reference pic for you, there are springs that hold the armrest open (I asked before specifically if the springs come with the armrest, you said yes)

Perhaps you forgot to include it in the shipment?

Please let me know, thanks!


Quote:
Originally Posted by lvwirelessguy
Quote:
Originally Posted by canucklion
Hey, did you get my payment?

Please let me know when it's shipped, thanks.
www.usps.com

CJ15 2972 809U S

let me know when you receive it
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      08-02-2007, 08:10 PM   #4
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more pms from him
Quote:
Originally Posted by lvwirelessguy
2 forum members before you had this installed in their car with exactly what was sent to you, what you see is what you get with the split arm rest.

That’s all you need to install it

if it were me I wouldn’t be arguing about a spring, Id be out there installing an armrest instead. But hey, thats just me

I am sorry to disappoint you but you do not need the mythical spring to install this
Quote:
Originally Posted by lvwirelessguy
this is a direct replacement for the armrest that your car was delivered with

why not just install it and see for yourself?

when it comes to things like this I know my shit, and if there are any springs at all they are not visible to anyone doing this swap
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      08-02-2007, 08:30 PM   #5
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Quote:
Originally Posted by lvwirelessguy
when it comes to things like this I know my shit, and if there are any springs at all they are not visible to anyone doing this swap
Looks like he bought an incomplete set and unlaoded it on you...

Hopefully you get it resolved...

Some people have no business ethics... he should:

- give full return.

or

- or give you atleast 20% credit since he misrepresented his product.

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      08-03-2007, 08:59 AM   #6
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How much are said springs? Maybe we could get on realoem.com, find these springs, and the seller could reimburse you for the cost of the springs. I wouldn't imagine they're more than a few dollars. If you are happy with everything else, and it was stated you would receive springs, then the seller owes you some springs.. I think it's pretty clear..
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      08-03-2007, 09:31 AM   #7
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If everything else is good, and you're happy with the armrest itself, I think the seller just needs to pay for some springs and everyone's happy. I really couldn't image two springs costing more than a few dollars..
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      08-03-2007, 02:14 PM   #8
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Yeah I agree. The arm rest looks awesome. Just get the seller to pay whatever the springs cost and move on. If you dont want the armrest, some one else does.
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      08-03-2007, 03:24 PM   #9
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ArmyBimmerDude, he is not going to locate the spring for me. I've posted a WTB thread asking for the spring, I would even pay for that spring myself, but as Jason and Evan have indicated to me, I cannot buy that spring alone, from BMW. I'm hoping there are split armrest owners who did not and will not use the spring
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      08-05-2007, 09:09 PM   #10
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This really sucks, sorry canucklion, I hope you can get this resolved. Let's wait to see his defensive post, see what he has to say.
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      08-05-2007, 09:31 PM   #11
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so basically the springs are misplaced? and these are non replacement parts?

I'd see about a slight price adjustment.

Josh, can you design/custom fabricate these springs for our canuck friend?
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      08-05-2007, 09:46 PM   #12
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sorry to hear Canuck....good luck man
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      08-05-2007, 10:02 PM   #13
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Quote:
Originally Posted by KL2DC View Post
so basically the springs are misplaced? and these are non replacement parts?

I'd see about a slight price adjustment.

Josh, can you design/custom fabricate these springs for our canuck friend?
Jeez there are tons of spring vendors out there. If someone with this part could somehow send me a spring I would be more than happy to take some measurements and size a spring for you..

Or if they could measure the spring, I would leave enough room to uncoil a few inches on each side it looks like.. I bet ordering a spring and making this based on that picture wouldn't be too bad at all..
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      08-05-2007, 10:10 PM   #14
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Canuck, if you could measure the diameter of that post the spring goes on, and an approximate length, maybe we could get this going for you. The spring rate needs to just be stiff enough to hold up the arm rest correct? We could order some springs and you can bend them up to imitate the pictures? I bet you can do this..

Another question would be - How much is the arm rest? Maybe if its not too much I could get it, and replicate the springs for you? Just throwing a lot of ideas out there. It's probably $2 worth of springs.. No reason for this situation IMO..
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      08-05-2007, 10:11 PM   #15
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I hope I don't get one of these for the price question.. It's 11 pm on a sunday night..

Fingers crossed,
Josh
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      08-06-2007, 08:25 AM   #16
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Awesome Josh...nice.

Get one, and if you don't like it, you can sell it to me. I'll be happy to give you 50% of what you paid for it
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      08-06-2007, 09:59 AM   #17
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JOsh, hope you have Gray interior, cause I need one badly
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      08-06-2007, 10:05 AM   #18
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JOsh, hope you have Gray interior, cause I need one badly
he has black , works for me better
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      08-06-2007, 04:57 PM   #19
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hey Josh, thanks for your help dude!

I was in MI visiting my cousin, I will try and meet up with fellow TO E90post member SGXi to measure the dimension of the spring and let you know!

the armrest I believe is around 250 shipped in the US from Tischer, but please don't get it just for my sake I'll feel really bad about it.



Quote:
Originally Posted by Josh49 View Post
Canuck, if you could measure the diameter of that post the spring goes on, and an approximate length, maybe we could get this going for you. The spring rate needs to just be stiff enough to hold up the arm rest correct? We could order some springs and you can bend them up to imitate the pictures? I bet you can do this..

Another question would be - How much is the arm rest? Maybe if its not too much I could get it, and replicate the springs for you? Just throwing a lot of ideas out there. It's probably $2 worth of springs.. No reason for this situation IMO..
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      08-07-2007, 09:39 PM   #20
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GL Leo.

I don't understand why people are so petty. Good customer service is > a few bucks lost. Reputation goes a long, long way IMO.
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      08-07-2007, 10:35 PM   #21
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I agree. He went from not knowing about the spring & saying "it's not needed" to "I never said the spring was included in the sale". All I really want is for him to at least TRY and help me in locating a spring, but as you can see from his PMs, he was not very willing to help in any way. The closest resemblance to an apology I got from him was a "sorry that you thought I had misrepresented the product".

I'm putting this thread out there to warn people about him, as he has indicated to me that he's parting out his car and has several items to off load.




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GL Leo.

I don't understand why people are so petty. Good customer service is > a few bucks lost. Reputation goes a long, long way IMO.
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      08-25-2007, 09:47 PM   #22
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Sucks!
sorry about this bad experience. what's the latest?
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