E90Post
 


TNT Racewerks
 
BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > UK > Cracked style 230 wheel.



Reply
 
Thread Tools Search this Thread
      12-19-2012, 02:55 PM   #1
sixpot
Second Lieutenant
 
Drives: BMW 335i Coupe
Join Date: Oct 2011
Location: North West

Posts: 266
iTrader: (5)

Cracked style 230 wheel.

My car has been in the dealer for a couple of warranty jobs, and I received a phone call today telling me they have found a crack on my rear wheel.
This is strange as there was no need to put the car on the ramps for the jobs involved.
Anyway I asked them to perform a run out test, which came back within tolerance, so I thought it would be pretty straight forward to make a warranty claim.
How wrong was I! They are refusing to get involved in a good will claim as they say it is the wrong type of wheel!
Apparently they will only look at the 225 style wheels and not 230 style now!
Needless to say I was not happy with this and got straight on the phone to BMW customer services.
Again the lady on the phone was adamant that there was nothing they could do, so I'm at the stage where I'm dealing with her manager, and hoping for some good news in the morning. Not holding out for much luck though!
sixpot is offline  
0
Reply With Quote
      12-20-2012, 08:22 PM   #2
briers
Ben
 
briers's Avatar
 
Drives: XFR
Join Date: May 2010
Location: Midlands,UK

Posts: 1,964
iTrader: (0)

It has happened on the 230 wheel with run flats before. I remember reading about it. There is a massive thread on it and some 230 owners posted.

225 wheel or not the wheel still failed. They will put up a fight.
briers is offline   United Kingdom
0
Reply With Quote
      12-21-2012, 02:47 AM   #3
sixpot
Second Lieutenant
 
Drives: BMW 335i Coupe
Join Date: Oct 2011
Location: North West

Posts: 266
iTrader: (5)

Got nowhere with them in the end, due to the car being 5 years old.
Ordered a new set of wheels from Chris @ CM Wheels, to ensure it doesn't happen again.

Last edited by sixpot; 12-21-2012 at 03:03 AM.
sixpot is offline  
0
Reply With Quote
      12-21-2012, 02:55 AM   #4
pjs
Colonel
 
pjs's Avatar
 
Drives: F30 335d
Join Date: Oct 2008
Location: NORTH

Posts: 2,528
iTrader: (1)

I had two 230's replaced FOC on my 335i under warranty when it was 4 and 5 years old. Stick to your guns.
pjs is online now  
0
Reply With Quote
      12-21-2012, 07:07 AM   #5
jimpom23
Second Lieutenant
 
Drives: 335i
Join Date: Oct 2011
Location: Leeds

Posts: 214
iTrader: (0)

Is this age thing something that people are coming across now as I've seen it a few times?

Mine was 4.5yrs old and I got mine sorted with no bother but thinking on, it makes me wonder if thats the only thing they will refuse to replace and whether or not I should just get some wheels from CM, ditch the warranty in anticipation of future ballaches and get a JB4?
jimpom23 is offline  
0
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 03:55 PM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST