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BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > Vendor Comments/Review/Feedback Forum > Shipping Damage!! Help!!



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      08-13-2007, 11:45 AM   #1
Kozmo86
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Shipping Damage!! Help!!

here is my story... i baught carbon fibor splitters from ebay..and i recieved one of them cracked(damaged). now i emailed the person i baught it from and they told me they couldnt do anything about it since i didnt purchase insurance and are refusing to replace or take back the splitter. so they said to contact UPS and file a claim...but what if UPS doesnt help me out?! what should i do!?!? PLEASE HELP!!
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      08-13-2007, 12:29 PM   #2
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Originally Posted by Kozmo86 View Post
here is my story... i baught carbon fibor splitters from ebay..and i recieved one of them cracked(damaged). now i emailed the person i baught it from and they told me they couldnt do anything about it since i didnt purchase insurance and are refusing to replace or take back the splitter. so they said to contact UPS and file a claim...but what if UPS doesnt help me out?! what should i do!?!? PLEASE HELP!!
your are screwed. ups only covers up to 100. i say contact paypal first, most likely they will go in favor of the seller since you didnt buy insurance. then contact your cc. if you didnt use your cc then you're screwed.
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      08-13-2007, 12:38 PM   #3
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UPS won't help you at all, even if you bought the insurance. I just had a package sent to me that looked like the UPS guy was playing basketball with it and then decided to jump on top of it. IT was insured for $600, they denied the claim saying it wasn't in the package designed for the product from the manufacturer. So if it wasn't shipped from a business that has specially designed packaging your hosed.

Made no sense to me since it was packaged well and it was obvious it was abused in shipment.
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      08-13-2007, 01:08 PM   #4
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thats what im thinking..it obviously was damged due to negligence... it was raining that day and its vivid that the box was wet then it dried up , and when cardboard is wet then dries up..it becomes brittle..so one end of the box was torn, shredded, ripped u name it! lol....so only one side of the splitter was damaged..and all i ask for is to replace that damaged splitter and im happy which cost me about $100 each.....
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      08-14-2007, 09:46 PM   #5
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damn sorry to hear that, i never had a problem with ups but you should of bought insurance even if its the smallest thing always buy it
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      08-14-2007, 10:27 PM   #6
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Well...try to contact your cc.

Otherwise...since you took a gamble by passing on the insurance, now you get to buy a whole new splitter.
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      08-15-2007, 03:02 AM   #7
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good luck bro..remember to buy insurance in the future.either way it wont harm you .lOL

dont be cheapskate heheh
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      08-17-2007, 05:51 AM   #8
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seriously if you didn't get the insurance then no one can be blame if the item come damage. Insurance only add a dollar or 2. Why not insured them ?
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      11-04-2007, 05:10 PM   #9
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did you get an update on this? i know its been a while, but im interested.
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