E90Post
 


Bimmer Retrofit
 
BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > New & Preowned BMW Ordering / Pricing / Tracking Information Forum (including European Delivery) > BMW Dealer Reviews + Ratings Forum > BMW Gallery-Calgary



Reply
 
Thread Tools Search this Thread
      09-26-2014, 11:30 PM   #1
eurofan99
Enlisted Member
0
Rep
35
Posts

Drives: 2011 bmw 323i
Join Date: Sep 2014
Location: CANADA AB

iTrader: (0)

BMW Gallery-Calgary

so far so good never really had a problem but only had car serviced once and my car is going back oct10 for vanos bolts they didnt have loaners but offered to pay for my taxi or their use their shuttle
Appreciate 0
      02-23-2015, 04:40 PM   #2
Sambonjo
Private
5
Rep
53
Posts

Drives: 2011 E90 335 Xdrive 6MT
Join Date: Jan 2015
Location: Calgary

iTrader: (0)

Garage List
I've had the Vanos recall done as well as an oil change and help with what I assume was a boost leak. Car was stuttering and threw half engine light so I called to make an appointment. Six(!) week wait for appointment but they said they could get to it in about a week if I dropped it off standby. Take it in and a week later they say they've looked at it and said intake gasket needs to be replaced. I say OK and then a few days later they say now 2 injectors need to be replaced. I'm under warranty still so I say OK. A week after that, they still have the car and say that actually there was a leak in the intake piping and they replaced my intake tubing and car runs normal. I go to pick it up and look over the service sheet and they replaced ignition coils (couldn't tell me which cylinders...."I think 3 and 4" says the tech) instead of injectors like I was told on the phone.

Bottom line, they gave me terrible information on the phone and took much longer than anticipated. Everything was under warranty so I guess I can't complain too much but it would be nice to be told the proper thing on the phone and be made to feel like the dealership has my confidence. No call backs, nothing proactive on their part. I had to phone in every step of the way or they wouldn't update me. If I wasn't under warranty this would have been a horrible experience.
Appreciate 0
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 11:13 PM.




e90post
e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST