How long does service take? - BMW 3-Series (E90 E92) Forum

blaster3500 · 01-10-2013, 08:40 PM

I dropped my 07 335i (CPO and extended maint) off at my dealership for a scheduled appointment on Monday night so they could start on the car Tuesday morning. I told them that the car had oil leaks (from what I can see oil pan or rear main and oil filter housing gasket, diff leak, an occasional miss at idle, rough start up, and wastegate rattle. In the past 3 days all that they can tell me is my oil filter housing gasket is leaking and they are not sure what is causing my problems. Today I call but the service adviser was busy, but the lady told me that they are diagnosing my car. Is this common practice? I work on cars and understand that it takes time but after 3 days I have no estimated time when I will get my car back or what is going to be fixed.

carogers86 · 01-10-2013, 09:39 PM

Did you get a loaner? Wish I had your problem: car will be all squared away for next to nothing and get to put wear and tare on the loaner instead of my car.

blaster3500 · 01-10-2013, 09:47 PM

I did not get a loaner I should have. I am using a spare vehicle we have. I hope it gets all squared away it is not looking great. I am calling first thing in the morning to specifically ask what has been done to my car and what is the plan. I am tired of getting we are working on it, we don't know what is wrong, we are diagnosing it.

carogers86 · 01-12-2013, 12:15 PM

You should demand a loaner!

carogers86 · 01-12-2013, 12:15 PM

You should demand a loaner!

luv135i · 01-12-2013, 01:04 PM

Quote:

Originally Posted by carogers86

You should demand a loaner!

I always schedule appointments with loaners. Their service where i live can take 1 day or 7. Never know

01-10-2013, 08:40 PM	#1
blaster3500 Private First Class Drives: 07 E90 335i Join Date: Aug 2010 Location: Seneca, SC Posts: 111 iTrader: (2)	How long does service take? I dropped my 07 335i (CPO and extended maint) off at my dealership for a scheduled appointment on Monday night so they could start on the car Tuesday morning. I told them that the car had oil leaks (from what I can see oil pan or rear main and oil filter housing gasket, diff leak, an occasional miss at idle, rough start up, and wastegate rattle. In the past 3 days all that they can tell me is my oil filter housing gasket is leaking and they are not sure what is causing my problems. Today I call but the service adviser was busy, but the lady told me that they are diagnosing my car. Is this common practice? I work on cars and understand that it takes time but after 3 days I have no estimated time when I will get my car back or what is going to be fixed.
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01-10-2013, 09:39 PM	#2
carogers86 Private First Class Drives: BMW 335i Coupe Join Date: Jul 2010 Location: Sacramento Posts: 152 iTrader: (0)	Did you get a loaner? Wish I had your problem: car will be all squared away for next to nothing and get to put wear and tare on the loaner instead of my car.

01-10-2013, 09:47 PM	#3
blaster3500 Private First Class Drives: 07 E90 335i Join Date: Aug 2010 Location: Seneca, SC Posts: 111 iTrader: (2)	I did not get a loaner I should have. I am using a spare vehicle we have. I hope it gets all squared away it is not looking great. I am calling first thing in the morning to specifically ask what has been done to my car and what is the plan. I am tired of getting we are working on it, we don't know what is wrong, we are diagnosing it.

01-12-2013, 12:15 PM	#4
carogers86 Private First Class Drives: BMW 335i Coupe Join Date: Jul 2010 Location: Sacramento Posts: 152 iTrader: (0)	You should demand a loaner!