BMW 3-Series (E90 E92) Forum > E90 / E92 / E93 3-series Technical Forums > AUDIO/VIDEO + BLUETOOTH + Electronics/Alarm/Software > BMW Assist Problem

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      01-19-2013, 11:07 AM   #1
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Drives: 2010 335i xDrive
Join Date: Jan 2013
Location: Stamford, CT

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BMW Assist Problem

I'm having an issue with my BMW Assist, where only the Concierge and Messages services work. My car is less than 4 years old, so I have the default subscription, plus I paid the additional $199 this year for the additional services to unlock all the features. Take a look at the pictures below. I've contacted BMW Assist on 3 separate occasions, and they assured me that everything is setup properly. I've got a service appointment setup for Monday, but maybe this is something I can correct on my own. Any help would be appreciated!

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      05-01-2013, 10:49 PM   #2

Drives: 335i
Join Date: Apr 2013
Location: Pembroke Pines

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Did you ever get this resolved? I am having the same issue. Everything is setup but I can't start any services except the concierge, which I only get the recording of the number to sign up.
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