Can anyone access service history? - BMW 3-Series (E90 E92) Forum

mierzwin · 01-24-2013, 04:54 AM

My friends BMW has it's book lost. He managed to call BMW UK and they told where it was serviced.

After calling first stealership all was fine but second dealer in Bedford (BMW Elms) doesnt keep record of cars which were not sold by them even the car was servcided there. How stupid is that ?

Anyway tried calling BMW uk and they cant tell for some idiotic reason dates and waht was done at each service.

If I provide VIN or reg plate via PM can anyone look in bmw systems and pull report for me ?

doughboy · 01-24-2013, 04:38 PM

Why is it idiotic?

It doesn't benefit anyone, only daft owners who lose their history.

Dealers are just franchises like macdonalds, they have no reason to keep history on anything, why would they?

Rule no.1 - history is important, don't lose it.

makkan00 · 01-25-2013, 02:35 AM

Quote:

Originally Posted by mierzwin

Anyway tried calling BMW uk and they cant tell for some idiotic reason dates and waht was done at each service.

They can cerntainly tell you the dates but not what was done on the car.

You could try your local stealer and take all the keys. They should be able to read the things / services from your keys.

Or you could ask that stealer that if you send them your key (main one), would they be able to gather the service information and stamp the service booklet?

Good luck.

Dr Dave · 01-25-2013, 02:47 AM

I think you've got to find a helpful dealer who wants to help you out - few and far between these days!

Jules59 · 01-25-2013, 06:28 AM

You could try and contact the previous owners.

01-24-2013, 04:54 AM	#1
mierzwin Enlisted Member Drives: E90 330i Join Date: Dec 2011 Location: London Posts: 44 iTrader: (1)	Can anyone access service history? My friends BMW has it's book lost. He managed to call BMW UK and they told where it was serviced. After calling first stealership all was fine but second dealer in Bedford (BMW Elms) doesnt keep record of cars which were not sold by them even the car was servcided there. How stupid is that ? Anyway tried calling BMW uk and they cant tell for some idiotic reason dates and waht was done at each service. If I provide VIN or reg plate via PM can anyone look in bmw systems and pull report for me ?
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01-24-2013, 04:38 PM	#2
doughboy Major General Drives: E91 335i LCI Manual Join Date: Jan 2009 Location: UK Posts: 5,759 iTrader: (2) Garage List 2009 335i Tourer E91N [5.00]	Why is it idiotic? It doesn't benefit anyone, only daft owners who lose their history. Dealers are just franchises like macdonalds, they have no reason to keep history on anything, why would they? Rule no.1 - history is important, don't lose it. __________________ JB4 15ohm - QUAIFE LSD - BIRDS B3 SUSPENSION - HARTGE ARBS - ETS FMIC - ER CHARGE PIPE - FORGE DVs- M3 FRONT ARMS & REAR SUBFRAME BUSHES - M3 STRUT BRACE - AR OCC - AFE DCI - BMWP SSK - RPI SCOOPS

01-25-2013, 06:28 AM	#5
Jules59 Second Lieutenant Drives: E91 330d Touring M Sport Auto Join Date: Nov 2010 Location: UK. Warwickshire Posts: 239 iTrader: (0)	You could try and contact the previous owners. __________________ Jules

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01-25-2013, 02:47 AM	#4
Dr Dave Zummerzet Zyder Drinker! Drives: '06 330D Le Mans Blue Join Date: May 2009 Location: Somerset Posts: 5,481 iTrader: (3) Garage List 2006 330d M Sport [0.00]	I think you've got to find a helpful dealer who wants to help you out - few and far between these days!