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BMW 3-Series (E90 E92) Forum > E90 / E92 / E93 3-series Technical Forums > ConnectedDrive / I-Drive / Navigation Related Discussion > 2011 CIC System problem



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      08-26-2014, 02:15 PM   #1
pustinek
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2011 CIC System problem

Hello Guys!

Im pretty much new in everything car related. Got my drivers licence 2 months ago and got my first car about a month ago aswell. Since i worked pretty hard for past couple of months i could afford myself 2011 318D.

So now i have a problem with connecting my phone (Bluetooth),usb or phone trough AUX to the car. None of the above listed works. So i searched for a bit and i figured my Bluetooth module went bust. But today i was playing with system a bit more and found out that system doesnt show current version of the software aswell (it just says: Supported devices are: [blank]). And after watching couple of YT videos i found out that when u go into Phone menu you should have ''Add new phone'' on the list but i dont have it.

So now im stuck and dont know what really could be wrong. Since everything else works.

I will go to BMW service next week and try to ask them to take a look at it. But i figured u guys might have any idea on what could have been wrong.

Is this stuff like optional and i dont have it? ( I do have navigation )

Thanks for any help
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      08-27-2014, 05:29 AM   #2
mrtn
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Hi,

It might be that you don't have the phone options. This can be easily checked by going to:
https://www.parts.bmwgroup.com/tetis...OMAIN=Internet

and login using:
username: eu111111
password: bmwetk1

Next you'll see a button 'parts and accesories' on the left, click that. Then click start under 'webepc'.

On the next screen (popup) enter the last 7 characters of your vin and your option list will show up.

If you in fact have bluetooth, it should show up there.
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      08-28-2014, 09:31 AM   #3
pustinek
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Hello!

So i checked as you recommended and it shows:
84 Communication systems
10 Car telephone, built-in
20 Mobile telephone
30 HANDS FREE TELEPHONE
95 Accessories and retrofit

I entered ''bluetooth'' into search and it found 1 hit: Bluetooth antenna.
Is this it?
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      08-28-2014, 11:38 AM   #4
pustinek
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Tried updating software and i cant do it because it doesnt detect usb in the glove compartment. I did format USB into FAT32.

And thats the main reason this pisses me off. Ok i dont have bluetooth option or it doesnt work. No problem. But other options of software dont work either which IMO shouldnt be a problem if BT Module wouldnt work.
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      08-29-2014, 04:15 PM   #5
mrtn
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OK. You should have bluetooth connectivity then.

Do you happen to have anyone in your area with an OBD cable?
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      08-29-2014, 05:14 PM   #6
pustinek
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Yes we already did connect it trough cable and checked for errors. I was told it was nothing major reported and that only error was for rear ride height. Which i already ordered and will be replaced on monday.
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      09-26-2014, 09:05 AM   #7
pustinek
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Ok so after some time i finally had a chance to visit BMW service today. They checked and told me that combox is faulty. Now they qouted me for around 500 to change it.

But i found several of them between 100 and 200. Now im pretty sure this isnt just plug and play. (its never that simple) So can i do it and what do i need to do?

part num:
84 10 9 257 161
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