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BMW 3-Series (E90 E92) Forum > BIMMERPOST Universal Forums > General BMW News and Cars Discussion > BMWNA Announces 2013 Best Dealership Awards



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      03-01-2013, 10:06 AM   #23
omerfar23
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None from NY State.. i wonder why
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      03-01-2013, 10:07 AM   #24
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Quote:
Originally Posted by ADVANT123 View Post
I find it sad that BMWNA's HQ are in NJ and not 1 NJ dealer made this list... Goes to show what everyone in NJ already knows...
no offense to people from NJ (i personally grew up in Long Island also) but BMW dealerships in NYC/NJ/Long Island are full pompous arrogant pricks..
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      03-01-2013, 10:17 AM   #25
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Originally Posted by Diver View Post
I wonder why the three Houston dealers dropped out since last year. The economy is going strong here.
That's the reason. they don't have to work as hard to get the sale!
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      03-01-2013, 10:19 AM   #26
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I know they put a big emphasis on customer satisfaction. I did biz for 12 years (and 7 cars) with Century in greenville SC. My sales guy was great, actually set up a day at the Performance Center before I bought the M3. He got promoted to trainer, handed me off to a dunce, and I bought my wife's 5 from Hendrick in Charlotte. Their sales guy told me customer satisfaction ratings effect their comp every month too.
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      03-01-2013, 10:37 AM   #27
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CA drivers get all the support
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      03-01-2013, 10:37 AM   #28
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Quote:
Originally Posted by dreamspeed View Post
Cool, New Century is the one i go to
+1
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      03-01-2013, 11:11 AM   #29
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where's Canada in this poll?
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      03-01-2013, 11:32 AM   #30
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Surprised to see Shelly on there. Bunch of overcharging lying sleezebags. Told me that M3s are impossible to get and that all dealers sell them at MSRP. This scum specializes in ripping off the Asian community. Bought mine from a fair price elsewhere.

At least Glendale wasn't on there. They'll go joyriding in your car first before ripping you off with a giant markup!
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      03-01-2013, 11:32 AM   #31
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I'm a customer of #3. They do a great job, but a little surprised they made it that high on the list.
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      03-01-2013, 11:40 AM   #32
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Looks like my dealer made the list as well. They were great when I ordered my 135, but more of a pain when I tried to order a 1M. I'm not sure if that had to do with the particular sales associate, or the overall fiasco of ordering a 1M.
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      03-01-2013, 11:41 AM   #33
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Wonder why crevier wasn't on there.
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      03-01-2013, 11:42 AM   #34
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Quote:
Originally Posted by ANDREWE92 View Post
Where is BMW Manhattan?
You mean the guys that won't touch your car if you change a license plate bulb yourself and throw out the phrase 'void warranty' more than 'thank you for your business'?

They are in the shitter, where they deserve to be. That's most dealers in the city thought, not just BMW.
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      03-01-2013, 11:42 AM   #35
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haha im not surprised at all. none in south florida :lolL
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      03-01-2013, 11:48 AM   #36
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Since BMW NA is based on NJ, I am sad to see no NJ dealers made it to the list.
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      03-01-2013, 11:58 AM   #37
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Quote:
Originally Posted by arctic330i View Post
I second this. I have never been to a worse dealership.
3rd this
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      03-01-2013, 12:02 PM   #38
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Like wise Peter Pan in Sfo Bay Area?
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      03-01-2013, 12:08 PM   #39
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Oh yeah, Hendrick BMW of Charlotte is great!
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      03-01-2013, 12:18 PM   #40
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F@ck Irvine BMW, horrible dealership with horrible service
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      03-01-2013, 12:27 PM   #41
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Yay for BMW of Austin!! I'm surprised they haven't been on the list in the past since I've had consistently outstanding experiences with their sales and service departments, and what other dealership has amenities like a small soundproofed movie theater complete with La-Z-Boys and a 500-disc Blu-ray player stocked with current releases for you to choose from?
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      03-01-2013, 12:32 PM   #42
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Congratulations Roadshow BMW! Even as a younger person they treat me in a respectful manner. That can't be said for most dealerships. Especially those with 100k+ cars in the show room.
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      03-01-2013, 12:39 PM   #43
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What a shocker. BMW of Monrovia, CA isn't on there. That's because they suck! If this was a list of, "The worst BMW dealers in NA", they would surely be #1.
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      03-01-2013, 12:44 PM   #44
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smh..is funny how the bmw dealership i work for is the closest to BMWNA and the biggest one in the northeast it cant win crap lol damm shame

Last edited by gsantos3; 03-01-2013 at 12:59 PM.
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