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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > UK > Steer clear of this Indy if you're in the northeast..



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      02-27-2015, 12:40 PM   #1
Kaisah
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Steer clear of this Indy if you're in the northeast..

Just a quick story of my experience at Prestige German Cars in South shields.

Had my car in today to swap all 4 tyres. Spoke to a guy in Monday about booking it in - no problem he says, 60 for the job. I asked if it was a problem that the car had runflats on at the moment and I wished to change them to none fun flats. No problem he said.

Went back after 2 hours and they were still on with the car. Having a nightmare apparently, as the 'wheels were really big' and 'had runflats on'. 40 minutes later and they've finished.

I go to pay the bill, which I'm told is 120. What?! To fit four tyres!! I told the woman behind the desk that I was quoted 60. 'Well they were on 2 hours, 2 blokes and it has runflats on'. I replied that I had informed the guy on the phone about it and he had said it was no problem. Ended up paying 75 and left a bit peeved!

To top it off I'm 90% sure they have damaged at least 2 alloys slightly while changing the tyres.

So for this so called specialist garage, I would steer clear. Had heard mostly good things but a few similar stories from others, guess I'll stick to the dealers from now on :/ if anyone can recommend a competent garage in/around cramlington for future dealings I would be extremely grateful!
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      02-27-2015, 01:01 PM   #2
singh21
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2 hours to put 4 tyres on??

I went to a random indy near my house and he changes all four tyres on 20" wheels (non run flats however) for 25 quid! and did them in less than half an hour

They seem to just not know what they are doing
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      02-27-2015, 01:05 PM   #3
CraigUK
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I've only used them once before and that was for a cas software update to fix a steering lock fault on my dash. For me it was a good cheap fix and with good service.

For tyre fitting I personally would go to someone that does alloy wheel refurbishment. For anything else I tend to go to cooper BMW in Sunderland. Used them a fair bit and have always Bern happy with their work and rates.
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      02-27-2015, 01:19 PM   #4
djgandy
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I use a Ssangyong specialist for my tyres lol. Even they can do better than that. It seems to take them about 15 minutes per tyre for run-flats. 12.50+VAT per tyre. 120 is joke money.
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