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      03-19-2013, 05:46 PM   #1
sylonien
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Main dealer - will they take my own oil for service?

As the title.

Do you guys have any success in supplying your own oil for service at a main dealer?

Tried taking it to indy but they won't have it.
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      03-19-2013, 06:01 PM   #2
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Are you doing this because they can't supply the oil you want? My independent is happy to use my oil because it is different from his. I wouldn't insult him by trying to bring his oil to him. It would be like taking your own eggs into a restaurant and asking for an omelette.
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      03-19-2013, 06:10 PM   #3
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Not had a problem at my local dealer (Sytner Chigwell) - they're quite happy to take customer-supplied oil so long as it says it's BMW approved.
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      03-19-2013, 06:21 PM   #4
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Quote:
Originally Posted by seanblee View Post
Not had a problem at my local dealer (Sytner Chigwell) - they're quite happy to take customer-supplied oil so long as it says it's BMW approved.
+1
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      03-19-2013, 06:28 PM   #5
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From my own experience, some dealers will and some won't.
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      03-20-2013, 03:54 AM   #6
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Never have an issue supplying my own LL-04 spec Castrol oil to Sytner Cardiff and them fitting it to my engines. As long as the spec is correct, they have no issue throwing it in...and it saves me around 30 per service. I always use their own oil filter, though, as if it collapses following the service they are responsible.

As with many of these things, it pays to ask before you assume they will...but I'm puzzled why any dealer would refuse a customer request as long as it meets the correct spec. They still earn a fortune on labour-rates, and losing a bit of profit margin on oil won't kill them.
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      03-20-2013, 08:15 AM   #7
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No problem at all with my dealer.

Change dealer! why won't they accept it, if its the right oil for your car?

and I would bring my own eggs, knife and fork if the restaurant charges me 50 for an egg...
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      03-20-2013, 09:13 AM   #8
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Quote:
Originally Posted by sylonien View Post
As the title.

Do you guys have any success in supplying your own oil for service at a main dealer?

Tried taking it to indy but they won't have it.
What? an Indy garage won't take your own oil???
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      03-20-2013, 10:19 AM   #9
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I phoned up a few main dealers and none of them were having any of it.

Elms Bedford did in the end and it came out to be quite cheap!

I supplied Castrol Edge 5w 30 I think..
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      03-20-2013, 11:18 AM   #10
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That's because dealers make a tidy profit on the oil.

They buy 205 litre drums at huge discount, pump it into your car, and then charge you retail 15-20 / litre as if they were using top up bottles from halfords.

They won't even charge half litres, so if your car takes 6.5litres they screw you for 7!


B'stards.
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      03-20-2013, 11:41 AM   #11
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Quote:
Originally Posted by zltm089 View Post
and I would bring my own eggs, knife and fork if the restaurant charges me 50 for an egg...
Haha spot on mate.
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      03-20-2013, 03:52 PM   #12
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Yep, did it a few weeks ago and saved 50!!
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      03-20-2013, 03:57 PM   #13
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Quote:
Originally Posted by zltm089 View Post
...and I would bring my own eggs, knife and fork if the restaurant charges me 50 for an egg...
But I'm sure you wouldn't be offended if they declined your request to cook it for you.

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      03-20-2013, 04:03 PM   #14
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Quote:
Originally Posted by doughboy View Post
What? an Indy garage won't take your own oil???
Reading a trade article the other day where many independent garages are struggling, as their costs are climbing faster in many instances than the main dealers. So can understand if some are trying to make a few extra notes from oil.

I suppose they could charge more per hour/per service, if users supply their own oil, to keep in business.

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      03-20-2013, 04:25 PM   #15
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Quote:
Originally Posted by HighlandPete View Post
Reading a trade article the other day where many independent garages are struggling, as their costs are climbing faster in many instances than the main dealers. So can understand if some are trying to make a few extra notes from oil.

I suppose they could charge more per hour/per service, if users supply their own oil, to keep in business.

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      03-20-2013, 05:04 PM   #16
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Mine wouldn't.
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      03-20-2013, 05:44 PM   #17
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Mine do. Always supply my own oil. Saves 50+ per service
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      03-25-2013, 12:11 PM   #18
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Yup Indy refused, saying that it had to be the correct oil. Well yeah of course its the correct oil I'm supplying.

I rang my dealer and they said yeah (Dick Lovett) but I'm worried its just someone on the phone who hasn't got a clue.

I will go in to confirm again personally.

I assume the Castrol 10w60 is fine for the M3 and BMW approved right? Cause the person on the phone said something about a "TWS motorsport oil".
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      03-25-2013, 03:16 PM   #19
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I was quoted last week for a oil+microfilter service on my 2011 330d.

280 using their oil. Or 150 using mine. I can get the oil, 8L of castrol edge 5w30 for 58 on Amazon. Go figure....

Amazon order only took 2 days to arrive with free delivery too!!

Happy days

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      03-25-2013, 03:54 PM   #20
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Awesome, sounds like another great deal. Glad to know there are dealers out there that are willing to do so.
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      03-27-2013, 06:49 PM   #21
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When my car was within warranty Williams Bolton used my oil on 1st change but wouldn't on second (change in policy!). I took it to Bowker Blackburn who would accept my oil. All subsequent oil changes have been carried by National Tyres and Autocare (see my previous posts) at a cost (including Castrol LL04 Oil and Unipart filter) of around 45 inclusive.

Its a no brainer.
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      03-27-2013, 09:02 PM   #22
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I always supply oil, filters and plugs to my local Indy for services.
They are more than happy to just charge labour costs, it saves a fair bit.
They even quote parts costs if any work is needed so I can see if I can supply cheaper.
It's good for their cashflow,so it suits them fine.
I would change Indy if I were you.
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