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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > New & Preowned BMW Ordering / Pricing / Tracking Information Forum (including European Delivery) > The Ultimate E90 E92 Order Tracking Guide!



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      09-11-2008, 10:41 AM   #793
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Originally Posted by bsd107 View Post
Can someone please tell me what the 1-800 number is to call for order tracking using the production number?

Lots of folks keep referring to this, but I can't find it anywhere!

Thanks!
1-800-831-1117
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      09-21-2008, 07:50 PM   #794
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What number do you need to find and track your car on WW's website? All I have is my production number. Do I need the VIN?
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      09-21-2008, 08:57 PM   #795
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Originally Posted by rmorin49 View Post
What number do you need to find and track your car on WW's website? All I have is my production number. Do I need the VIN?
Yes, you need your VIN. You can obtain your VIN number by calling BMWNA and giving them your production number.
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      11-13-2008, 07:02 PM   #796
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I got my VIN and my car's been on the ship for at least a day now. From what I've read it should be delivered by WWL for an east coast delivery, but when I go here: http://schedule.2wglobal.com/AppTrac...trackType=Auto

and put in my VIN it says no data is available. Am I doing something wrong here or has it just not updated yet? FWIW the car's coming from SA.
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      11-14-2008, 03:21 AM   #797
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Quote:
Originally Posted by Clevername View Post
I got my VIN and my car's been on the ship for at least a day now. From what I've read it should be delivered by WWL for an east coast delivery, but when I go here: http://schedule.2wglobal.com/AppTrac...trackType=Auto

and put in my VIN it says no data is available. Am I doing something wrong here or has it just not updated yet? FWIW the car's coming from SA.
My order never showed on the ship information, either, FWIW.

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      01-22-2009, 10:22 PM   #798
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is it possible that WW is shipping to the west coast now as well?

NHK lines has no vessels going to Port Hueneme, but a few to the port of long beach, but WW has a ton of boats going to Port Hueneme...

I'm confused now

EDIT: nevermind WW DOES ship to the west coast now
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      01-24-2009, 09:24 PM   #799
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Where on BMW Owner's circle website can you track your order? I can't see a track order feature anywhere.
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      01-24-2009, 10:56 PM   #800
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Where exactly do you go to on WW's site to enter your VIN for tracking? Thanks!
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      01-25-2009, 03:45 PM   #801
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Quote:
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Where exactly do you go to on WW's site to enter your VIN for tracking? Thanks!
Masterdale,

I think they changed their web site over the last couple of months and now no longer provide this tracking to the public. At least that was my experience--in November I was able to find a page (linked at the top of this thread) that asked for the VIN and suggested it would provide auto tracking, and now the same links to the same page redirect to a login page.
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      01-25-2009, 04:04 PM   #802
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you can still track by VIN

Go to the main website, click on "Customer Center" then click on "Track and Trace"

Enter your VIN into the "Cargo ID" field, and press search.
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      01-25-2009, 04:23 PM   #803
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Quote:
Originally Posted by beskone View Post
you can still track by VIN

Go to the main website, click on "Customer Center" then click on "Track and Trace"

Enter your VIN into the "Cargo ID" field, and press search.

Ahh, I see what happened...

Their web site redesign seems to have made to tracking page unavailable in Safari!

Just tried what you said and got the same redirect to a login page, as I had described. But on a whim I tried it again in Firefox and Opera, and both of those worked.

So FYI for any of you fellow Mac users...
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      01-25-2009, 06:41 PM   #804
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right, forgot to mention that Safari doesn't like the WW site much
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      02-16-2009, 10:32 PM   #805
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Quote:
Originally Posted by pawarrant View Post
Where on BMW Owner's circle website can you track your order? I can't see a track order feature anywhere.

I can't find this either, and the link from the first page must have been changed. Does anyone have an updated link by any chance?
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      02-16-2009, 10:35 PM   #806
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Quote:
Originally Posted by trauma2020 View Post
I can't find this either, and the link from the first page must have been changed. Does anyone have an updated link by any chance?
I had to enter a new vehicle on the home page after signing in. Once I did that using the production number, an option appeared to track it on the menu on the far right side of the screen under the newly added vehicle.
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      02-17-2009, 01:11 PM   #807
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Found it, thanks!
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      02-18-2009, 01:44 PM   #808
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Yesterday I called the 1800 number and gave them my production number and they told me the car was on order but not yet scheduled for production.

So I called again today and they told me my car is in production and is scheduled to be completed March 5th.

So am I right in assuming the car will be here and ready to pick up (california) hopefully 2, maybe 3 weeks after March 5th?
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      02-18-2009, 01:51 PM   #809
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Longer than that on the West Coast
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      02-18-2009, 02:34 PM   #810
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Quote:
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Longer than that on the West Coast
Doubtful it would be that quick. I am closer than you along the delivery route and it was a smidge over 3 weeks on my US delivery E90.

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      02-18-2009, 02:37 PM   #811
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Quote:
Originally Posted by trauma2020 View Post
Yesterday I called the 1800 number and gave them my production number and they told me the car was on order but not yet scheduled for production.

So I called again today and they told me my car is in production and is scheduled to be completed March 5th.

So am I right in assuming the car will be here and ready to pick up (california) hopefully 2, maybe 3 weeks after March 5th?

My car was built about 3 weeks ago. It just got on a ship this past weekend. Estimated transport to the East coast is 13 days. Add time getting it to the dealer and I would expect at least 5-6 weeks total and I'm on the East Coast.
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      02-18-2009, 09:32 PM   #812
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Your car was finished 3 weeks before it actually got on a boat? I was under the impression that a boat left every 9 days. Is it just that backed up sometimes?
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      02-18-2009, 10:20 PM   #813
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Quote:
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Your car was finished 3 weeks before it actually got on a boat? I was under the impression that a boat left every 9 days. Is it just that backed up sometimes?
It took 14 days from finish of production to being loaded on a ship. Who knows why. Maybe they had a holiday or something.
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      03-05-2009, 03:33 PM   #814
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Car is now in the paint shop and scheduled to be completed today.. this wait is killing me

edit: now has been released to a carrier and is awaiting transport to the port of exit...

getting closer!

edit: now being transported to the port of exit

edit: finally on a boat.. looks like it was loaded on the topeka on 3/10.

so i ordered in 2/14, finished production 3/5, on a ship 3/10, scheduled to arrive in port hueneme 4/5, hopefully will be taking delivery within a week after that!

Last edited by trauma2020; 03-13-2009 at 03:05 PM.
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